I was in need of engraving some rings and had been to every jewelry store in Lompoc. Nobody in Lompoc could engrave the rings because they were too small. Before going all the way to Santa Maria I did a little research and saw that this store had great reviews and could do laser engraving, which was the only way I could have my rings done. Brian (I hope I spelled his name right) was able to get my rings done fast. He was super professional and kind, and he even cleaned the rings for free before he gave them back to me. He did a great job and I highly recommend JB's for any engraving needs. read more

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Could not be happier with this place, the people, the jeweler, the quality, the customer service. I brought my engagement ring in with a 3 carat stone that was loose and my white gold turning yellow, after taking it to the jeweler I bought it from (who failed on 2 occasions to fix it). I then took it to another jeweler who refused to fix it because i had a warranty through my original jeweler already so he wouldn't touch it. So, desperate to get it properly fixed finally, I brought it to JB's who had done an affordable resizing for me in the past and I thought would possibly be a help here too. They were SO nice, the jeweler looked over my ring and was able to professionally point out multiple things wrong with it that my original jeweler had missed and was able to fix it all that same day at a very reasonable price. Even though my warranty at my original jeweler would have covered all of these fixes for free, I trusted JB's more to do the job the right way so I paid the affordable price and my ring was ready 2-3 hours later. He fixed my ring up right and it's the prettiest I've seen it. I'm so happy to not have to deal with the worry of losing my stone and the headache of finding a jeweler who actually knows that he's doing. Trust earned and JB's gained a life long customer. Thank you! read more

Took a couple of pieces of jewelry to be altered and they did an amazing job. Took the pieces in on a Friday afternoon and two hours later I got a call that my pieces were ready to be picked up. I feel like the pricing to get the two bracelets altered was very reasonable and will definitely be going back to get the rest of my jewelry altered. read more

Repaired my bracelet. Did a great job! Very appreciative that they were able to fix it.

Excellent customer service! We took in an engagement ring to be resized. They clearly explained our options and the price was reasonable. Not only did they resize the ring in 40 minutes, but they hand-delivered it to us at the restaurant we were eating lunch at in the same shopping center! We would definitely recommend JB's for their amazing customer service and quality work! read more

Wow ! What a pleasure it was to to business with these folks. Went in for two rings to be sized and they were perfect! They were ready the next morning for a reasonable price and everyone was happy and upbeat, ready to exceed my expectations. They absolutely did! I will happily return for any jewelry needs in the future. read more

My wedding ring cracked right around our 31st anniversary. I was going to get a new ring but they suggested that they could fix my old one and make it like new. He did such a great job!!! I absolutely love it. Great price, super nice people. read more

I needed a place to go and get a large quantity of Jewelry authenticated. After calling around to a few places w/ no luck, I reached out to JB's. The gentleman was polite and invited me to come by the following day so that he could take a look. I arrived the following day and was promptly welcomed and greeted with a smile. He was generous with his time and was able to authenticate many items for me. He advised that he was even willing to purchase some items if I wanted to sell. He offered me a fair price and I let him know that I would consider it. He was very thorough, and honest. While I was consulting with him on the items other customers began to enter his establishment. He was very attentive and welcoming to everyone. I had a great experience; his consultation prices are fair and I'm happy to recommend Jb's Jewelers! read more

Courteous and fast. My watch crystal was fogging up. They looked at it without charge. Cleaned the gasket and watch back for free!

Gosh I'm so excited right now! I went to my usual ring cleaning place. They were closed and I was so bummed but tried this place on my way home just to see if it would cost around the same as the place I usually go to get my ring cleaned. I told myself I wouldn't spend more than $50. My other place is $40. So I go in, tell then if I could get my ring cleaned and or "dipped" as the other place says and the nice girl cleaned it for free. She says the cleaning is free and there's a better cleaning they do that costs but my ring looks brand new. And it was FREE! Made my day! Thank you to the sweet girl working! read more

Jb's Jewelers - Looks like new! I love it! - Jewelry Near Me - Santa Maria, California

This place is the best. Prompt service, reasonable pricing, quality work. I will come here for all of my watch and jewelry repair needs.

Very Poor Custumer Service!!! Dropped off a watch for repair estimate on a Friday, I was told I would get a call on Monday. I had to place a call TO THEM on Thursday just to find out they didnt want to deal with the responsibility to send it to Bulova to get it fixed. read more

A friend referred me to this place and I must say I'm impressed. The people were nice and service was fast. I just needed a couple of watch batteries for this visit but I'll definitely be back. read more

The diamond fell out of my wedding ring. I purchased the ring at a department store and the warranty had expired. I was quoted the repair would cost me $400.00. I took it in to Jbs and had the work completed from one day to another for only $150.00. The work is top notch and the service is wonderful. Will definitely refer my friends and family. read more