One more great experience with William and Precision Appliance & Air Conditioning, so one more…read moreupdated review! The stove in the duplex we rent started smoking over Memorial Day weekend. I admit I was in a bit of a panic and texted William, and even though it was Saturday evening, he answered me, assured me the issue didn't seem dire after unplugging the stove and scheduled a visit for the following Wednesday. He met my husband at our duplex when he said he would, and come to find out, rodents had made a nest in the stove (I don't think it had been used in a bit). I'll spare you the disgusting details, but suffice it to say, William identified the issue, made sure everything was safe as much as possible, gave us info on what we could do next and did not try to upsell us. He gave it to us straight. This is why we'll continue to use his services.

I highly recommend Precision Appliance!…read more I called to schedule an appointment and they provided me one within 2 days from my initial call (they also have online scheduling available on their website). They provided me with a 4-hour window of when they would arrive, and called ahead of arrival. I have a 12 year old front load washer that had error codes which I provided to them on the initial appointment set-up call. The drum was spinning and the machine was draining, but not truly washing the clothes and spinning all of the water out of them. William arrived within the scheduled window of time, immediately began testing the washer, and within a few minutes he had diagnosed the problem with my machine, the motor needed replacing. I could actually hear the motor and it sounded very poorly when it was running. Also, the interface needed replacing as well. William provided me with the cost of the motor replacement, and alone it would be over $500.00. He advised me that it was not worth repairing and I would be better off purchasing a new washing machine. William explained many different options to me, and was very helpful. He even provided me with detailed advice regarding new washing machines to purchase and where! He also looked at an old dryer I had not used in over a year and diagnosed what I thought was the heating element gone bad. Quoted me a price on repairing it as well. For the cost of a service call I was provided with kind, knowledgeable, and courteous assistance! Definitely HIGHLY RECOMMEND PRECISION APPLIANCE!!

I appreciate Payne Electric's quick response. Madison and Bill did a great job fixing my problem…read more They also gave some good advice. The service charge was very reasonable. I highly recommend this company for excellent customer service.

Very professional Did electrical repair that was needed,…read moredid not try selling me on things that were not necessary

Chandler Stanley was extremely knowledgeable and professional. He set and achieved his goals on…read moretime even though it rained and he had to work in the elements. Matt Ragan was focused, very fast and knowledgeable as well. Phil McDonald made sure the guys had everything they needed with no delays. What a pleasure it was to work with 3 top notch employees of Laswell Electric.

The technician was persistent and was able to diagnose a loose wire that was causing all my issues…read more The cost was very reasonable for the diagnostic and needed repairs.

We could not have been more delighted with the young men who came and worked on our heating/AC…read moreunit. They were extremely fast and careful. The large parts were out and gone before I knew it and the new parts were in. I was especially pleased with how pleasant and respectful the whole crew was. When all was done, the unit works perfectly. Then when it came time to pay, well, it was almost $2,000 less than the quote from the other leading company. Who would not appreciate a great product, perfect installation and professionalism all while saving a substantial amount of money! Elder Heating and Air is the epitome of business dealings, fast, professional, and reasonably priced. A grateful, Michael & Tina.

Have used Elder for years...and referred them to family and friends. Have never been…read moredisappointed! Office staff and techs are courteous, friendly and helpful. They've told me when I did...and DIDN'T...need to replace components. Can't recommend them highly enough!!

We have maintenance agreements for our HVAC and generator and have used them for electrical work…read more The maintenance agreements have paid off, preventing some issues that if unnoticed would have led to costly repairs. They let us know when it's time for routine maintenance, show up on time, notify us when the tech is on the way. The technicians have been skilled, polite and respectful of our property. Their quotes have been reasonable. I highly recommend them to anyone needing HVAC or electrical work.

Just had a furnace installed, and I've never had an experience with a contractor go this well…read more These folks are honest, very reasonably priced, and have been installing HVAC in Louisville for decades. Don't get a scam run on you by one of the predatory businesses out there. Call Mike Becht or use their online contact form.

Jeff was wonderful! He was out the morning after I called (they had a same day appointment but I…read morewas going to be unavailable), within the estimated 2-hour window. He gave an honest assessment of the problem with my fridge, and even took the time and effort to show me what was going on (and what he did to fix it). He was friendly, knowledgeable, and the service was affordable. I would highly recommend!

We called Louisville Appliance Repair over an oven door that had fallen apart and fallen off. I…read morespoke with a man named Brent who said they could be there between 11 am and 2 pm and would call before they headed our way. They were a complete no-call/no-show. Very disappointing since they had such a good rating here.

Wonderful prompt service by George. He replaced the drain pump on my LG washer in less than 30…read moreminutes and he is so nice. He left his shoes at the door and had all of his tools ready to go. Will be using his services from now on.

We hired George, the owner of Tink's Heavenly Touch Appliance Services to fix our refrigerator that…read more three particular issues we were aware of. He had to order a part and return. He asked for half of his estimate up front which we paid. When he returned, he found several additional issues. We decided we should get a new refrigerator. George said he would refund us for the parts. He did not charge us for the additional time he put in on the second visit. We felt that was more than fair. He struck us honest and professional. We would highly recommend him for any appliance repair.

Accutemp has been servicing our units for several years and we couldn't be happier! They call each…read moreleading up to fall and spring to remind us to service too. The tech's, like Logan, are professional and always friendly!

Run from this company. We had a horrible experience with them. Called them on a 90 degree day, no…read moreair conditioning. They came out and replaced two parts( later found out parts cost $30.00 total). Time spent on repair was less than one hour. Our bill was $750.00. They took advantage of us. We contacted owner of company but he didn't care about keeping us as customers. We are senior citizens and on a fixed income and we were victims of this Update4/27/18 To owner Doug Dorsey:: My husband and I still have the service receipt from your company that we show our friends to warn them. We also have the sticker you placed on our HVAC. We find it funny that you can't seem to find us as customers. We must still be on your mailing list because we just received a flyer from you stating "satisfaction guaranteed ". What a joke!! We were not satisfied and nothing was guaranteed. Again, stay away from this company unless you have very deep pockets.