I have ordered several items that were to be engraved - both for very sentimental occasions. The…read morefist one was perfect and exceeded my expectations. When I received the second one I was disappointed as the engraving was very hard to read. I contacted the representative with my concerns. Melanie did not hesitate and told me to just send it back and she will have it re-done. She did and sent it back to me and it is PERFECT. Melanie and this company have renewed my hope that exceptional customer service still exists. No doubt I will continue to order special items from Crystal Images.

Crystal images have been supplying expertly crafted trophies for our Annual Charity Golf Tournament…read morefor the past three years. They have a wide range and an expansive selection of trophies, plaques, sculptures, for any occasion, celebration, or commemorative event. Crystal Images offers items for the budget conscious and those looking for a little something extra. Their novelty trophies are an especially big hit for our first place in the Ugly Pants contest. Even with the reduced inventory and increased supply chain issues that have been felt throughout the entire country with the pandemic, the team at Crystal Images were able to keep prices reasonable and the quality of their products high. The staff is always very friendly and accommodating, and always find a way to get the customer what they need. It's always a pleasure dealing with Melanie and the rest of the team. If you need the perfect compliments for your tournaments, events, and celebrations, give Crystal Images a call. They'll take great care of you.

Dropping off packages for returns with multiple carriers. Easy and convenient and the people are…read morealways pleasant!

Friendly. Fast. CONVENIENT! I don't even bother with the USPS around the corner anymore. At USPS…read morepost office, there is always some issue/problem and the employees can offer no resolution. Most recently, I waited in line 15 minutes at USPS to be told that bc package didn't have clear tape it couldn't be sent and no they don't have clear tape. So I headed around the corner to (walking distance!) mail & copy and literally just handed them the package. Done. The people here are kind and friendly and want to be helpful. They also sell cute merchandise among other useful items. They also do FedEx etc.... Just come here. Save time. And you avoid grumpy post office employees!

Did an amazing job finding trophies for us that no one else had! Excellent engraving and very…read morespeedy delivery. Highly recommended.

My organization has worked with Trophy Arts many times over the years and they are always our go-to…read morecompany for awards, trophies, and plaques. They have an extensive catalogue with multiple vendors and can do lots of different kinds of awards. They also have multiple materials from silver to bronze glass to acrylic. If you are not sure what you are looking for, you can work with them to customize an award for you. They also have a wide variety of price ranges so you are guaranteed to find something that fits your budget. Parking is in the back of the store. Do give Trophy Arts a try!

Amazing customer service and Unrivaled Same Day service. I went in for a last minute plaque and…read morethey had me out of there in 20 mins -Dustin Reed

They saved the day and did a last minute trophy for me with one day notice! Super friendly and…read moreprofessional. Will be using again in the future!!

I ordered the wrong size ring which was a Christmas gift. I filled out and sent the exchange form…read morevis USPS with tracking. I show it was received by you all on 1/13/25. However I have not received the replacement ring. I have tried calling and emailing and have never received a reply. I hate to leave a bad review as the ring was beautiful, but your service after the sale is terrible. You call their phone number it sends you to voicemail and no one ever calls you back. I would really like to get this resolved asap.

I bought a ring from the back in July for my boyfriend. I received it within a week. The ring was…read moregreat but , it was just the wrong size. I filled out an exchange form for a different size and sent it back. I called them to see if I they got it and they said they didn't get it. I filed a claim through my bank saying I never received a new size after sending it back and they lied to my bank and said that I never tried reaching out to them about my ring, when I called multiple times in one week. I didn't get my money back nor did so get my ring back. If you go in person then you'll get guaranteed good jewelry. But if you are out of state do not purchase it from them unless you know for sure the size because you won't get it back. :)

Erin assisted me with my printing and scanning services and I was thankful for her help.read more

Fed Ex website says they're open til 8, Yelp says 9, but the door says 7 pm. They seem to close…read morebefore 7 on the regular...Staff is rude once you get there when it's open.

Bad experience with Tina. Likes to over talk instead of listening. Corporate doesnt care either. Go…read moreelsewhere

Dependable, fast, flawless work. Barry worked tirelessly to make sure our HUGE copy and binding…read moreproject was done. When we picked it up, it was on time and perfectly completed. My company will definitely use AlphaGraphics in the future. The bigger name stores just couldn't be quick and nimble enough to complete the job, but Barry and team did it with grace!!! Thank you!!!

Sign was as ordered and the online tools to create the sign were easily understood and when needed,…read morethe customer service was on point.

Hoped this would have been a positive review since we spent so much money and just like to leave…read morepositive experiences in general. Horrible experience with this company the last year but we started working with them back in since 2019. We hoped by returning we would receive the same customer service like the first order. We tried to get their help in the last year and spent over $11k in total with their company getting a commercial sign. They only did part of the job. We had to hire an independent contractor to help us with the sign installation even though we paid this company to do it. We even contacted them numerous times to charge us extra to get their help and they ignored us, ghosted us and we are so disappointed with their lack of communication, professionalism and ethics. Do not use this company unless you want to get ripped off and ghosted. (Luckily we recently found a better source (not HighTech) for sign installation! We found a reputable company that helped us on Sunday! Reasonably priced and it was done immediately!) But not by HighTech!!! Boo!!! HighTech signs DFW! Horrible company to work with!

I ordered custom stickers made for colleagues with a short turnaround time. The stickers turned out…read morepretty good and I appreciated the quick turnaround. Pricing wasn't too bad. My only complaint is that the stickers were not cut very well, so some of the edges were cut off and they weren't centered. Photo for reference.

No transparency, will not disclose any pricing without setting up an account. When I called I had…read moreto go back and forth with one person who didn't understand their products. After being sent to someone else she said their products were "just too complicated" to quote without an account. Too many competitors for that kind of business.