I made an appointment here to get a 2nd opinion on some work I needed done. I felt 100% heard and…read moreseen by the staff and dentist here. I made an appointment with Martin Dentistry because of so many great Yelp reviews. Even though it's a 35 minute drive out of the way for me, I would 100% come again for future cleanings and dental needs.

Very "memorable" experience…read more I booked my appointment months in advance and confirmed when prompted. Somehow, the appointment was changed to another date after my confirmation -- with no call, no explanation, and no notice. Impressive system. I drove nearly two hours in snowy weather and arrived on time, only to be told my appointment no longer existed that day. When I calmly showed proof and tried to explain, the staff's response was eye-rolling, visible impatience, and zero effort to help resolve an error that was not mine. I was left feeling dismissed, unwelcome, and frankly uncomfortable. I can't say why I was treated that way, but it's hard not to wonder whether appearance or background played a role when basic courtesy and professionalism disappear so quickly. When I asked for their names to document the incident, they refused and told me to leave. If accountability, communication, and respectful treatment matter to you, I'd suggest confirming things multiple times -- and maybe still prepare for surprises.

This was my first time visiting and it was a great experience. I have never left the dentist in a…read morebetter mood than when I arrived until yesterday. The receptionists were so friendly and inviting. I felt very informed during the entire exam. The hygienist and the dentist were both very thorough and I think all my previous dentists have failed me up to this point. We decided on a couple next steps and they were able to get all appointments scheduled and provided a cost breakdown on what I owe at each visit. Overall, highly recommend!

I have gone to the same dentist for 40+ years. My Dentist sold their business so I decided to make…read morea change. David Wood was recommended to me. I must say that my experience couldn't have been better, it was fun, professional & efficient, five stars.

I was excited to use this company and was sorely disappointed in their customer service. The…read morecustomer service/patient coordinator refuses to meet people where they need to be as far as scheduling is concerned and make things difficult to navigate. I was flabbergasted at the refusal to work with me in scheduling a new patient appointment. They are in my network and it was so upsetting that I am now scheduled with an out of network office due to the willingness of the new office I chose to work with me in scheduling.

The initial visit was great. When I needed something major done, the "bed side manner" was less…read morethan desirable. There was no explanation regarding the steps to the procedure, the dental assistant forced something into my mouth without asking me to open it, and I wasn't given instructions on what to do going forward until the next visit. Please take the time with each and every patient to explain what is going on and what they can expect.

During my recent visit to the dental office, I encountered some significant issues related to the…read morefront office staff's handling of insurance verification. Specifically, the staff member at the window referred to me informally as "hon" and informed me that she could not validate one of my three dental insurance plans. When I inquired if she had contacted Delta Dental to clarify the situation (as this issue had not arisen at other dental offices), she replied that she had not made that call. Instead, she intended to check benefits online, which seemed less effective than directly calling the number on my insurance card. The office operates under a policy that requires insurance eligibility to be confirmed before any dental work can be performed. I found it perplexing that, while she was supposed to be verifying my eligibility, she spent time chatting with a coworker and eating her lunch at the window. During my visit, I observed two other patients arriving and leaving before I was seen, which led me to believe they had simpler insurance situations. Eventually, after being taken back for X-rays, the dentist kindly addressed my dental issue. However, he was unable to fix my tooth because the front office staff had not verified that my insurance would cover the necessary procedure of gluing my tooth back into place. This experience made it clear that the person at the front desk played a crucial role; without her completing the eligibility verification, the dentist could not proceed with any treatment. Moreover, I noted the overall atmosphere of the office, which fell short of my expectations. With an empty waiting room when I arrived, I was surprised by the receptionist's focus on personal conversations rather than patient care. After waiting 30 minutes, I noticed she was still eating lunch, further adding to my frustration as the only patient present. Beyond staff interactions, the waiting room itself contributed to my unease. The decor was uninviting, featuring cheap rubber plants and an overall unfriendly ambiance, which heightened my anxiety about the dental visit. Given the revenue typically generated by dental practices, I believe the environment could greatly benefit from improvements--such as incorporating real plants and more aesthetically pleasing art--to create a more welcoming space. Ultimately, I rated this experience four stars due to the professionalism and kindness displayed by Dr. Duffy and April. Without their exceptional assistance, my experience might have warranted only a one-star rating. However, the delays caused by front office inefficiencies were significant and warrant attention for better patient care in the future. By the way my appointment was 3 pm by the time we finally left the office was busy!

I had been to Emergency Dental in the past but never had I walked out of the office being told I…read morehad 12 cavities. My last visit they said I had 12 cavities. I thought they were lying and just inflating the number like a dental practice that scams people for money. Well I think they are a dental practice that scams people because I went to see a dentist my friend recommended and turns out I only have four. Yes I still have cavities and that's not good but Indiana Emergency Dental tripled the amount of cavities I had. Not sure if they thought they were being nice to "get it out of the way before it's worse" but in my mind there is nothing nice about inflating the number of cavities I have just so you can walk away with a big pay check. On top of this I went to School with the receptionist and how cool is it to walk out of the office saying hey I remember you and now you know I have 12 cavities when it is actually four. The only reason I would ever come back to this god forsaken place is to tell that person that I didn't have 12 cavities, just four. So I do not recommend coming here. Big probability you're going to pay for a procedure you don't even need. But hey it's 2026 so if you're down to get scammed because you think it's fun that's your choice and it is definitely Indiana Emergency Dentals choice as well! Tata!

Always great interactions with the team. Dr Horton is ALWAYS in a good and positive state of being.read more

My previous dentist wasn't living up to my expectations...so I decided to give Dr. Horton a try…read more His academic and professional credentials are great, and he has two locations near my work. His office staff is welcoming and friendly. My hygienist (Michelle) took x-rays, cleaned my teeth, and provided some pointers for flossing in hard-to-reach areas. Dr. Horton concluded my visit with an oral examination and discussion of preventative maintenance. I was in-and-out in about an hour. Overall, I was highly satisfied with this experience.

Dr Dimond and her staff are top of the line people. Dr Dimond does general dentistry. Theresa is…read morewelcoming when you walk in the door she greets you by your first name. Jennifer and Tammy are great too. They never make you feel like you're rushed, or that you're inconveniencing them. Dr Dimond and her crew are fabulous people. I like doctors and their employees with a good sense of humor. They're open M-Th. Closed on Friday. We now live more than 20 miles away from her, but we'll still travel to her for our dental needs.

This is a small dental office on the south west side of Indy. The staff is friendly and very…read morewelcoming. You are greeted as soon as you walk in the door. I have anxiety at the dental office and the staff cares about my concerns and fears. Love going here

I am an MD who knows hospitals and medical practices well, so my review is well informed. This is a…read morewonderful establishment. The Doctor here is very calm, takes the time to explain the procedure being performed and the process of discussing cost is smooth and painless and very clear. The dentist was very skilled in that even for a tooth extraction there was adequate local anesthesia to the point where I did not feel a thing. The procedure went quickly, and without any inefficiencies. There were clear post operative instructions and the support staff including the assistant are both; knowledgeable, friendly, and very task and work focused. I will be returning for routine checks and visits, open on Saturdays for working folk; this is a great find.

This office at 71st and Keystone is wonderful. Our entire family goes there and they are kind,…read moregentle, thorough, on time, and do a fantastic job. Highly recommend.

My dentist and his assistant were top notch. All questions…read morewere answered, the dentist made me feel at ease, even if while shooting me in the mouth with a needle.

Went in for a very painful tooth from a botched filling by another dentist. When I expressed…read moreconcern w/Dr. Brooke Adler's recommended treatment plan, and wanted to discuss it some more, Dr. Adler became frustrated and lifted my seat and took off her mask and said "it seems like you don't want to follow through with my recommended treatment". I explained that I did desperately need to be treated, because I was in a lot of pain and my insurance, which covered the cost of the treatment, was expiring that week. Then she said that there wasn't time to do any treatment that day (even though she had just told me she could treat me and I had confirmed multiple times before when setting up the appointment that there would be time). All of this happened within the span of about 5-10 minutes. I said that I had made an appointment specifically for treatment that day (and had taken the time off and moved things around for the treatment). Then Dr. Adler said she would go talk to her office manager. When Dr. Adler came back a few minutes later, she asked me to get up and follow her. I asked if I was going to be treated, and she would only answer "The office manager will explain everything." When I arrived at the manager's office, Dr. Adler quickly left me there. The office manager handed me a referral from Dr. Adler to go see another dentist. I told the office manager that I had told Dr. Adler I did want to move forward with her treatment plan, because there wasn't time to go see another dentist that week. The office manager was arrogant and rude, and refused to help me be seen before my insurance expired. I was so devastated. I had never experienced a doctor or dentist refusing to treat me, or someone acting so petty and smug about withholding treatment from me. This was all bad enough. But then 2 days later, I received a 'Cease and Desist' letter from Pure Zen's attorney stating that if I didn't remove the negative reviews I had posted on Yelp and Google following my experience, that Pure Zen and Dr. Adler would SUE ME for defamation and 'emotional distress' caused by my bad reviews. This added insult to injury, as I was the one who had actually been hurt by this whole situation. I was (and still am) the one in pain and Pure Zen are the ones who were in the wrong. If anything, I should have been suing them! But I had wasted enough stress and mental energy on them already. I responded that I knew my rights and the defamation laws and that businesses cannot win lawsuits against consumers for recounting true experiences with them online. Their attorney began to argue back and forth with me about this via email for several hours the evening before NYE, and stated that if I did not remove the reviews, then they would sue me and I would need to hire a lawyer to defend myself. They were basically trying to bully me with the threat of significant legal expenses to take down my review. When I continued to refuse, citing that my statements were true and that I would defend myself in court if necessary, Pure Zen's attorney replied that she's "looking forward" to suing me and that she may also pursue defamation charges against her law firm (Taft), though I had not mentioned her law firm anywhere online before this. This put me under tremendous stress and anxiety that negatively impacted my holiday weekend, and has continued to stress me out these last few weeks. Ordinary people should not have to worry about companies and medical practices making them go broke if they refuse to allow their right to free speech be taken away from them. It's a form of legal extortion that is wrong and something I would never expect from a medical professional. So far, I have not received any court filing notice, so hopefully this group has come to their senses and dropped their outrageous legal threat against me. It is amazing to me that they didn't just apologize, own up to their mistakes, and work with me to come up with a resolution to get me treated. That's what any good practice would have done. I just hope that no one else has to go through this.

The office staff is incredibly friendly and Bernice was wonderful. They provide excellent care and…read morecommunication, a very welcoming atmosphere and efficient. I truly appreciate how they value my time as much as their own. Dr. Springhetti is very personable.

Such an amazing first experience! I stopped in and instantly saw a mini chalkboard "welcome" sign…read more in the lobby with my name on it, as well as the names of the other patients visiting that day. Such a sweet touch. The staff at the front desk were super friendly and I liked how they texted me the forms to fill out during the week leading up to the appointment. I therefore didn't need to arrive early, rather right at my appointment time. I had hygienist Liz and she was so friendly too. She was very informative, explaining everything she was doing and why as we went through the appointment. I had put in the form that I was potentially interested in whitening, so she shared all the information with me (you can do it at home or in office). They also had a welcome package and folder for me with a free toothbrush kit. When I left, everyone told me to say hi to my husband who'd just been in the week before. I was so surprised that they remembered his name and cared enough to bring it up. My teeth feel super clean and I feel relieved to have found a new dentist!

The staff is amazing, lets start there!…read more Everyone was the warmest people to come in contact with and I love that especially in a time where people do not speak as much. The hygienist is so informative, letting you know everything you need to know and gentle. Frequently checking on your comfort to adjust if needed. The Dentist is dope too. She came in to sign off on the work done and she followed up with informative information as well to help me with my dental care. Straight forward and knowledgeable. Four thumbs up for me. The technology is better to help with your comfort. I absolutely love this business. I fully recommend. I really enjoyed coming here to the point I am moving out of state and will be coming back for my follow up! The location is just past or before (depending on your location) 62nd st off of 61st. It sits in a house duplex on the corner of 61st. The location is very comfortable and has a warm feel to it due to the size it just feels family comfy cozy. It has several rooms, more than what I thought but I dig the location.

Really disappointing service. They could not get me in as quickly as I needed, so I had no choice…read morebut to go to a different dentist. Once you visit someone else, they 'discharge' you as a patient and no longer consider you a patient of theirs, even if you have been going for years. And when I wrote about it, instead of choosing to try to resolve in a professional, respectful, customer service oriented manner, Dr. Nam responded in a very snarky and rude way. As someone who owns a business, I was very surprised by her business behavior. Would not recommend.