TLDR: We walked in ready to buy any laptop they had from a list on Buyer's Guide... Employee tells…read moreme "I'm not going to look up models all day" After literally "helping" me for less than three minutes and looking up one model prior to that. The store was DEAD buddy! You were literally standing doing NOTHING watching us browse laptops for longer than you 'helped us'. FULL STORY: Went there to buy a new laptop with my mom. I had a list with me of the best laptops under $500 from Buyers Guide. The store was dead with employees standing around doing nothing. After looking around at the laptops for a while and making it obvious we were looking for some assistance. An employee comes up to us and asks if he can help us. I ask him if they have a certain laptop in stock from the Best Laptops Buyer's Guide list. Instead of trying to look it up he starts asking me what I am looking at... (like what does that matter? Do you have what I want or not?) I ask him again if he can just see if they have stream brightview laptops in stock. Almost annoyed he looks it up and says they don't have it but they can order one. I ask him for another model on the list and he again starts asking me what I am looking at. I tell him it's a pc list of budget laptop's. Then he wants to see my phone and after looking at it instead of trying to help me look up the model I asked for he just tells me that laptops like this are over in their value section. He tries to tell me that the list I am looking at could be three years old and they have newer models there... I tell him the list is from this month.. then he tells me anything they have will be out so I can just look at them and I point out that none of the laptops in the value section even have model names on the information cards. I say, "what model is this" and the guy obviously has no response. So I ask him again can we look up a specific laptop to see if you have it. He starts telling me "I'm not going to look up models all day" After literally "helping" me for less than three minutes and looking up one model prior to that. We literally walked out telling him sorry he can't be bothered to spend another 5 minutes helping us (AT HIS JOB that he GETS PAID TO WORK AT... MONEY THAT COMES FROM CUSTOMERS whom he CAN'T SPEND ALL DAY HELPING because STANDING AROUND DOING NOTHING IS A BIGGER PRIORITY AND LESS OF A HASSLE) Excuse me? Clarification Question... By, "You can't spend all day" did you mean the 8 hour workday or the time after your shift? Go back to standing at the front doing nothing. You suuuure earned that paycheck today (sarcasm) and Best Buy lost a sure sale because of it. What an absolute joke. No wonder people would rather order on amazon than get this type of in-person "customer service" Best Buy is DOOMED

Best Buy the absolute worst customer service that you could ever experience. You set an…read moreappointment up they don't show up. They don't even call.. It's the most ignorant run company I have ever dealt with. There are major box stores that are closing. I certainly hope Best Buy becomes one of them. They don't deserve to even be open to serve the public with a retail store...

Even though I had insurance to fix my Iphone I wasn't the primary on the account so I couldn't get…read moreinsurance to agree to fix without getting wife to jump through hoops etc which wasn't working out on phone. It was a huge hassle with Xfinity to add me to the Xfinity account plus then they want you to send the phone to Assurant for repair or replacement.. that takes a couple few days.. thought well for $150 this guy says he can replace the screen in 20 minutes. Great worth the convenience. Well no this is start of possible nightmare. Non apple parts not recognized and makes trade in a big problem. Face ID now doesn't work, which for me is a huge problem as all my apps are set up with that only. Can't reset my Apple ID on it etc..and only solution is to drive 1-1/2 hours to maybe get it done same day.. or mail it and hope it doesn't take many days.. and you still will end up with non OEM phone parts and this gets logged in the service history. The guy there is nice enough even said they send your old screen parts to make new aftermarket parts in NJ. Perhaps the harvest to make more valuable parts is the point of this place. Maybe not as will see what happens tomorrow as he's going to call owner and find out what he can do to help fix this terrible situation. He will See if going to try and charge me more to fix Face ID with non OEM parts in far off location. My life is all messed up bc of this decision. Will update once resolved

They don't use Apple parts. I didn't know and this was my first time having screens fixed. My…read moreiPhone had a dark glass and it was replaced with a white one that makes everything look pink. My phone screen also freezes with black and green lines going vertical. This means the motherboard was damaged or there is now water inside the phone. The guy wanted me to leave my iPad without any receipt of dropping it off. When I refused he then said I could order the glass ahead of time. About 25% of the screen does not work for the touch features in a large strip across the screen after repair. When I called the guy who "fixed" my devices, he didn't even offer a refund. He just said the parts are not genuine Apple parts. Now I'm wondering if this can even be fixed at the Apple Store. Hundreds of dollars paid to damage my devices. You've been warned.

I couldn't find the page to buy a gift certificate for my friends birthday. I was going to buy her…read morea gift membership. Please send me the proper page. Then the post review wouldn't work

No matter when you go to BJ's in Plymouth mass the people working the deli do not want to do their…read morejob. You could go 3-4 hours before they close and the lazy man behind the counter will tell you oh we're sorry we're closed. No, you can't get anything. Oh don't you close in four hours? Yes but I'm cleaning up you cleaning up from what you haven't done anything today and no this man is not a teenager. This is a grown adult adults anytime he's working he says the same thing..you to meet machines are down. These are the same people that have worked there for years they repeat the same thing. Oh I don't work till t close. I have to start cleaning It''s 405 hours before they close every time. What's the point of paying for a store with services when you can't get lunch meat or any other thing out of there because the employees are ridiculously lazy.. I had four people watching me self check out my own food because they were sitting around talking they had to registers were down. They were just there to stand there and watch to make sure I wasn't stealing. I'm not sure why we were there? I just don't know why four people were staring at me and no lines were open. BJ's need to manager and to monitor these people that they call employees who are scared away all their business.

After a week in the hospital, I came home to a broken washer/dryer combo. I was unable to leave the…read morehouse, so I did what I always have in the past when I needed an appliance: I called Toma. There IS always a Toma to talk to, or at least one of their incredible customer service reps or two in my case. I was connected to Zak, who is a gift to Toma's Customer Service team. He walked me through what was available in the stackable series they carry, and he found one I might like. His kindness and patience were commendable. I was a mess and would have hung up on me. What I should have done, if I were in better shape, was secure my measurements for the space. Well, here we go--the new washer/dryer was very tall, like the controls are built for a basketball player. Not good if you need a chair to dry the Bean Jeans. I called Zak, who totally understood the issues and put me in touch with Wilfredo. He found the perfect solution to the issues, worked along with Zak to get them delivered quickly, and we now have clean clothes. Zac and Wilfredo are the reason why we continue to shop at Toma

Youseline, the Sales Rep was very helpful and informative in helping us to select and order a new…read morerefrigerator. She was great to deal with. Because it was a special order, she provided us with a loaner in the interim. She set up both deliveries - the loaner and the new one. Both delivery teams were excellent. We are very happy with the entire experience and our new fridge. John and Diane Gill, Long Time Toma Customers

if I could give ZERO stars I would. Horrible service, wouldn't honor a sale price on their own…read morewebsite, workers swearing and having private conversations on the showroom floor in front of customers. I'm glad it looks like this horrible place is going out of business.

They are very Unprofessional the way they talk to you in front other customers I was denied service…read morebecause they Goggled me and disagreed with my past.

I bought a ten pack of 22x28 poster board which I intended to use to construct a template of my…read morebathroom floor. When I opened the package at home I found there were only nine boards and that one of them had scrawled in pencil "LET GO MARINI". It was ok for my purposes but for anyone who needed to use poster board, there would have only been 8 useable sheets and a trip back to the store to exchange the product would have been required I thought it was pretty odd.

The print center at this location is terrific! they are so helpful and always strive to get things…read morejust right! I feel like a dummy sometimes going in, because I'm not a tech person, but the guys there are always patient and have a great sense of humor! I don't purchase too much from the retail side, but have always found what I needed and the checkout experience is consistently good. I do use the shredding service a lot too! convenient!

My husband had Billy install a dashcam, with front and rear cameras, into my Highlander Limited. I…read morewas excited to get this done by a professional. When we picked up the vehicle we were told that Billy was too busy to put the rear camera on the tailgate so he just installed it on the front windshield facing rearward. The rear camera doesn't see well enough to view and record a vehicle if it was to rear end me. No apologies from Mr. Bill. Not professional!

Bill and his staff are great!! I've been using him for 12 years now. Upgraded radio decks, speakers…read moreand remote starters for our family. They have it all. Showroom has demos so you can view and hear what you are looking for. They have an extensive selection. Even though we're a trough and through Alpine family!! He is the person I also called when I worked at a local car dealer. They can handle everything. From new off the line vehicle upgrades to older vehicles. He just installed our 17's new Alpine deck in her 2000 Corolla. She loves it. Sound quality and installation are too notch. Thanks as always Bill!!

The shelves were pretty stocked with stuff and the cashier was really nice. But the store was just…read moremessy and unkempt in areas. There were items from different departments all over the store that, it seems, as if the employees never tidy up and put back where they belong. For example- kids apparel found abandoned in the electronics section; laundry detergent found in the area where the fake plants are, etc. Oh, and speaking of plants, almost all of them inside the store were dying or in really sad shape. This store is anchoring a dead major mall space. I can't recommend shopping at this location

This target is by far more organized than other targets around here, but the reason I'm giving it 2…read morestars is because of lack of staff/and or help. They had one older lady running the entire self check out and front of the store by herself. No lanes were open, so everyone had to go to self check out. I could tell she was overwhelmed and it wasn't her fault, but I had to wait over 20 mins to even get her attention because she had so many people to get to. Again, this isn't a problem on her, but should reflect on lack of poor management and staffing. It's summer time now, so I'm not seeing how they only have one person running the entire front of the store. It's not fair to them or the customers who have to wait just to be noticed for help.

0 rating. After 30 yrs of doing business with the original owner, Larry S. , the new owner shows no…read moreappreciation of customer loyalty. I bought my FINAL tv from this business 3 years ago. Top of the line Samsung. After ONLY 3 years my tv died. I complained to Huntington only to receive a deaf ear to my problem. Their only solution was to replace " the junk" they sold me at My own expense. A friend of mine highly recommended Best Buy Geek Squad. Two competent friendly techs quickly diagnosed the problem. When Huntington installed my tv they did not install a surge protector leading to a power surge frying the tv's power cord killing the tv. What a sloppy careless way to install a $5k tv. Lesson to be learned here, NEVER do business with Huntington home systems ever again!!!

They are the best resource! The prices are comparable to big box stores however you get real…read moreservice! No more lugging and schlepping! They will deliver and install your system and set everything up. They will remove your old units too. All this for a very small fee. They showed me how to set up my tv as a monitor for my Netbook, iPhone and IPad. They're there if you have questions or need additional support. This is what now seems like good old fashioned service at it's very best whether you are looking for a full entertainment system or just a single tv like I needed.