Rob did a great job mounting a TV in our living room. He…read morewas easy to work with and accommodating to our needs. He was knowledgeable and flexible. He made sure we were satisfied before he left. We would definitely use Rob again when the situation arises.

The Heritage Smart Technologies team expertly hung two TVs for us, cleaned up after the work, and…read morethen explained how everything worked. Everything from the quote to day of and follow up was top notch and effortless on my part. A great experience all around!

Was connected with SCS via Allstate via Home Depot protection plan on a dishwasher. Allstate…read morescheduled it for 2 days after my call to them; SCS said they couldn't meet that timeline and gave me a day 10 days outs. Day of appointment (window 9a-11a): Running too late; wouldn't arrive until at least 1; decided to reschedule for 2 days later. Day of that appointment (window 12p-4p): No-call no-show. I had to reach out to them multiple times the next two business days to get an update. Their offer to reschedule was *another* 10 days later. And this was just for a diagnostic. Not even to repair. Cancelled my claim with them. I encourage others to seeks services elsewhere. Disappointed by the lack of professionalism and accountability.

Avoid at all costs. They are apparently working with Home Depot warranty services. But they are too…read morebusy to actually do the work. It's been over a month and it's not fixed. When I called to complain about a missed appointment the woman actually yelled at me.

The guys of Hang Boston were a pleasure to work with. They were super responsive to all of our…read morequestions and mounted our TV less than a day after we reached out for a quote. They were respectful of the space and nice to chat with while they worked. The TV looks great - thanks!

Awesome Company! Recently moved to Boston, needed 2 televisions mounted onto my walls and set up…read moremy sound systems... they also helped me hang some paintings. Great team at Hang Boston. Quick and friendly response time and very reasonably priced. They did an excellent job of making everything look perfect and neat. Hang Boston...Great Company and Great Team of employees, I recommend them if you are looking for help hanging electronics with no headache or mess.

Dariusz serviced my Pioneer PL-530. He was able to complete in a few days. He walked me through…read morewhat he fixed and helped me understand how the mechanisms and electronics worked. Great resource and would definitely have him work on other electronics in the future.

Owner was very nice and willing to explain a lot of things to me regarding audio subjects and…read moreequipment. Very trustworthy I think. Plan on going back

Nice guys who are plenty smart, but they do not have an adequate repair bench for complex computer…read moreproblems, and they don't do a great job of listening to customers. Additionally, they are not diligent enough in diagnosis. The result in my case was that I paid them $50 diagnostic fee without actually receiving a diagnostic and with them asking me to buy RAM so they could test out my computer with new RAM (because they didn't have sufficient parts on hand). I would go to this shop to buy a PC or for basic support. I would not go to this shop for support on truly complex PC problems. I brought in a home-built PC with stability issues. I didn't have the time or interchangable parts to diagnose the PC myself, but needed it diagnosed and fixed as I used it for statistical analysis work. I ran the guy who checked me in through the steps I had taken (chkdisk and related), but he did not take adequate notes at check in. As a result, they held on to my computer for two weeks running the same checks. As I found this out, I informed the other guy who ran diagnosis on the computer I had completed all these checks. At this point, he insisted I needed to buy RAM so the computer shop could evaluate the issue with new RAM. This is a very strange request. Any shop worth it's own salt should have the interchangable parts and testing bench necessary to diagnose things without requiring the customer buy parts for the shop to do so. As he had been telling me inaccuracies about my hardware such as (1) MB can't handle the RAM I have in it because it is wrong speed (MB can handle it, it just has to be set to OC in bios) and (2) that my RAM was only 16 gb (wrong, it is clearly 4 sticks of 8 gb per stick), I decided to take the computer to a big box tech store nearby (who also failed to diagnose correctly). Upon pickup, the guys at the shop told me they believed I had a failed graphics card and RAM issue. I ended up doing the diagnosis myself a month later when my time freed up and figured out that I had (1) a corrupt windows install, and (2) a corrupted bios that was causing very strange MB behavior. I replaced no parts, just did a clean bios flash and a clean install of Windows. I am writing this review on the exact same PC, same parts, completely stable. However, I am sore that I paid $50 bucks and lost my home desktop for several weeks for nothing, and that I then solved the issue in about 2 days of my own work.

Great service at a very reasonable fee. Took my laptop in thinking it had a major issue. They got…read moreback letting me know it is due to a broken charger and charged me a very reasonable fee for their service. Appreciate it!

We were looking to rewire some knob-and-tube that was discovered during a MassSave assessment. The…read moreelectrician who did the assessment was thorough and mapped out the circuits and the loads - essentially, put together a work scope. We used this work scope to get estimates from multiple electrical companies. We got a total of 4 estimates, of which JP McCurdy was one. The other three electricians did a quick visual inspection to make sure the work scope was accurate and provided estimates. They did not charge for this. But JP McCurdy insisted that they would do their own assessment and would not accept the work scope we provide. They said they would charge $250 for this. This charge wasn't mentioned in the initial phone call when I scheduled the assessment. If they had, I wouldn't even have scheduled it. But they called me the morning of the assessment and said that there would be a charge and required a credit card. I was having scheduling issues with the other electricians and wanted to have options (McCurdy said they can start pretty much right away), so I agreed. When their assessors arrived, I provided them a print out of the work scope and mentioned that their office said they would do their own assessment. But the McCurdy assessors said the work scope looks detailed and so they don't need to their own assessment. They spent fewer than 5 mins at my property - less time than the other 3 electricians. When I called the office to dispute the charge on the basis that they accepted our work scope and didn't perform their own assessment, I was stonewalled. But eventually I was passed on to John McCurdy (owner?), who again argued that the charge was their policy. Eventually he said he will refund part of the charge. I have waited 1 month for this refund to appear. But this hasn't happened. Furthermore, they were the most expensive of the 4 quotes, by a lot. Overall a really terrible experience. These guys are unethical and dishonest. Avoid them at all costs.

J.P. McCurdy's were great to work with. They re-wired our entire home. They were diligent, honest,…read moreand very reasonable. I would highly recommend them. They really saved us after we were swindled by another operation. They were very patient with us and walked us through each step of the process. The owner of the business came out several times to check on the progress and make sure everything was right. Joe, the head electrician on the job, was fantastic. Call these guys, you won't regret it!

Excellent service! Chris fixed my home entertainment system professionally and did a far better job…read morethan the original installer. Knowledgeable, efficient, and kind Highly recommend!

Top Notch! Emailed reaching out - reply within 3 hours, in persons meeting that evening (prepared…read moreto travel into the city for 7pm meeting). Team came out the following day. Our home automation system is now working perfectly after many trials and misses. Would recommend in a heartbeat.

I purchased an Epson ET-4850 printer at Best Buy (I live 140 miles away from CTS, so going there…read morewas not an option) and it failed 3 months later. Best Buy "Geek Squad" told me I needed to have them come on site to see if it can be repaired, before I could get a return order to Epson. No exchange with BB, no warranties, even though I spent $140 at check out for what I thought was exactly that. I had to wait 2 weeks for the BB rep to come (I live in the mountains). In the meanwhile, I searched high and low for an Epson phone number - most of them don't work - to ask how the warranty worked. I got so lucky when by chance, I called CTS Services!! The lady there told me I had an extended replacement warranty direct from Epson, and what number to call. I cancelled Geek Squad, and am now calling Epson. Shop Locally whenever possible, my friends. CTS seems like a straight-up business.

If I could give negative 5 stars I would. Literally the worst customer service experience I've ever…read morehad. I called because they're a licensed servicer of LG products and I wanted to ask a specific question about an LG monitor I have (27GN950-B) that is suffering from a known defect to see whether or not a panel replacement would be better in the long run than buying a new one and the agent was nothing but standoffish, rude and made no effort to listen to my question or understand what I was politely asking. Instead she was talking over me and not addressing my actual question to the point where I had to just say FU and hang up the phone which I have never done in my life. These people need to learn some customer service skills and if they don't like their job, find something else to do