Property manager Mohammed Nadeem walked my father and I through an incredibly stressful time in our…read morelives. My parents had to move from their rental home of 16 years with a deadline. They are elderly and my mom has dementia, so this move was one of the hardest things we had to do. My first communication with Mohammed was by phone when I called to inquire if a rental house was still available. He told me that the property had just been taken. I was disappointed because the ones we liked kept getting snatched up just before we could get to them. He explained to me the laws of rental applications in CA and how you had to get yours in first. He took the time on the phone that day and taught me the name of the game. The property that I was interested in for my parents ended up having issues with their application, where it was looking like it might fall through and that we may have a chance on renting it after all, so Mohammed reached out to me. With the knowledge that I had from what Mohammed taught me before, I was able to get my parents's application in first for this house, even though we had competition, and we ended up renting it! That sounds simple, but really it was about a month long of ups and downs of will the other application really fall through and we have a chance or not? It was an incredibly stressful month! What I really appreciated was that through this time, Mohammed was always updating me on the situation. He was very timely in his responses, never making me wait long. He basically held my father's and my hand through this very stressful time. I also appreciate that Mohammed is an educated communicator. He speaks and writes English well, which is nice because I see less and less of that these days. In summary, Mohammed manages to be a very professional, punctual, helpful, and empathetic property manager, all while protecting the interests of his client, the homeowner.

I've had the opportunity to work with Mohammad Nadeem from Best Property Management on properties…read morein both Dublin and Hayward. In each case, Mohammad was attentive to his clients, communicated clearly throughout the process, and asked thoughtful questions about the properties and inspection findings. He was engaged, thorough, and clearly interested in making sure his clients had the information they needed. He's also personable and genuinely enjoyable to work with. My experiences working with Mohammad have been very positive, and I'd be happy to work with him again.

When it comes to Property Management Jeremy Irvin is my go to, his attention to detail, timely…read moreresponse, and his a rated service providers reference network is top shelf and I couldn't recommend him more. If you're a homeowner in the East Bay Valley area look no further the value of this man brings, Or will bring to your operation will greatly exceed your expectations. Thank you again Jeremy It's been a Pleasure to Deal with you and looking forward to Future Dealings. With Excellence, Val

I cannot recommend Valley Premier Property Management and Jeremy Irvin highly enough! We lived in…read morethe same rental for four years, and throughout that entire time, we felt incredibly lucky to have Jeremy as our property manager. What sets Jeremy apart is how exceptionally responsive and dedicated he is. No matter the issue, he is always on top of it immediately. He is not just a professional; he is a truly kind and wonderful person who genuinely cares about the tenants' experience. Another perk of working with him is the fantastic team of contacts he maintains. Whether it was a quick fix from a handyman, a plumbing issue, or something requiring a general contractor, Jeremy's team was always professional, efficient, and reliable. It gave us such peace of mind knowing that any maintenance would be handled quickly by top-tier pros. After four years, we were sad to leave and will miss the seamless, stress-free environment Jeremy provided. If you have the chance to work with him--whether you are a renter or a property owner--take it! You won't find anyone better in the business.

I had to do a quick move across the country and needed a property manager for my home in Dublin…read more Ben is local, and I wanted someone that was familiar with the tri-valley area. From the beginning, Ben has been responsive to all my questions/concerns and has always been honest and upfront about what I needed to do and what I should expect from him as far as costs and services. He was able to find tenants within a few weeks and kept me updated on what was going on every week. His costs are reasonable and comparable to the other property management companies in the area. If you need an honest property manager with no BS, I would recommend Ben. I've been on the east coast for 2 months and everything has been great.

My agent and I contacted Ben to manage our property in Dublin while we are away. At first, he…read moreseemed responsive. He went to check our property and told us how much rent we can get. And he told us that he could manage the property for us. He told us he had a cleaning crew, wanted to do a walk through with us and then have us sign a contract. Since we were already overseas, I asked my agent to contact him and scheduled the walk-through with him. My agent drove all the way from Albany to meet him for the walk-through. He seemed nice and respectful during it. However, right after, he said he had to turn us down because he's too busy and he just signed up some new clients. If he had let us know earlier that he was too busy to take us, that would have been completely understandable. However, he did it in such unprofessional way where it just wasted my agent's time.

PMI All Bay is extremely professional and customer service oriented property management company…read more They make the process of managing your rental property easy for you. If you are a real estate investor or have just a rental property, reach out to PMI All Bay. They will take care of you!

From the owner: Property Management Inc is a full-service real estate asset management company that provides…read moreprofessional property management and real estate brokerage services. With PMI's experience and professionalism, you'll find the perfect fit for your property management needs. Property types we manage: Multi-Family, residential, commercial office, flex and retail buildings throughout the Bay Area, CA.

Originally, I thought I would have a difficult time dealing with a homeowner's association. I was…read moreworking in the capacity of a real estate broker representing a seller in one of the development that NAM managed. My seller had many issues but none due to the management company. They were issues he created upon himself. Although the association was not always able to clear up the matters I tried to help my seller with, they were the most helpful team of people I have dealt with. Each time I called into their office they would take the information I had questions on and present. Some responses were favorable and some were not. Again not due to the association. In addition I most say they were always available to assist me. I can recall several times April missed her lunch break to help me over the phone. She did not have to but she did. I really would like to thank each of them in their Livermore office for everything they did to help me and the seller. Cassandra Chambers, Broker and Owner Like Home Realty, Fairfield, CA.

Here is an email that our new management team sent to NAM with regards to the transition. Not very…read moreprofessional. They held us hostage from the moment we gave them the notice that we were terminating the contract. Dear Lydia, We are in receipt of your message indicating that your company will not release Association records until outstanding invoices are paid in full. We must remind you that under California Civil Code §§ 5210 and 5230, all books, records, and documents belong to the Association, not the management company. Withholding records -- including financials, contracts, owner ledgers, governing documents, and access credentials -- impedes the Board's ability to fulfill its fiduciary duties and may be deemed a violation of state law. Any billing dispute should be addressed through proper invoicing and collections processes. It is not appropriate or lawful to withhold Association property as leverage for payment. We are formally requesting that all records, digital access, and physical property belonging to Livermore Northwood be transferred to xxxxx Management no later than end of business, April 2, 2025. These documents are imperative to our ability to fulfill our responsibilities to the Association and ensure continuity of service for the residents. We sincerely hope this matter can be resolved quickly and professionally so we can all move forward in the best interest of the community. We are sympathetic to your desire to be made whole, and as the new managing agent, we want to assure you that we will work with the Board and make every good-faith effort to help resolve any outstanding financial matters -- including the $680.60 in question. However, the way this situation is being handled is not only detrimental to our ability to do our job, but also involves the withholding of Association property that does not belong to your firm. By blocking access to critical records and resources, you are actively hindering our performance, which negatively impacts both xxxx and the community we are here to support. All of this -- over a balance of $680.60 -- is creating unnecessary disruption. This can often feel like a small industry, and we often cross paths as colleagues. Transitions like this should reflect professionalism and collaboration, not obstruction. We sincerely hope we can move forward in a way that honors those shared standards. Finally, we were disappointed by your statement that your firm will no longer respond. Open, professional communication is essential -- especially during periods of transition that directly impact community operations and resident well-being. We hope to resolve this matter quickly and without escalation, and we look forward to your prompt confirmation of the record release.

Update: Real Property Management One helped us to set up a docusign lease agreement for our 2nd…read moreyear of residential property rental. No issues. Thanks a lot!

I moved into a very small, very expensive above-garage studio in Mountain House that is managed by…read moreReal Property Management one two months ago. Upon moving in, I was surprised by the fact that the unit hadn't been cleaned or painted or had any basic maintenance done before I moved in. The walls were patchy, washer smells horrible like mold, several lights that are out of reach were burned out. There were clumps of long hairs all over. The trim that separates the tile from the hardwood wasn't nailed down and quickly came up. The ice machine put out brown ice. I dumped it and found that the inner parts were all rusted. The water/ice filter probably had never been replaced. Within a week the kitchen faucet handle came off. The toilet ran around the clock. The only light in the bathroom went out. All of these issues were made known through the online "meld" reporting system that they use. Photos were uploaded. After two weeks of calling daily about having no kitchen sink handle and having to use pliers to get water going so I could use the kitchen, I finally got an email asking me to "rate my repair". A repair that was completely blown off despite its importance and urgency and my daily calls stressing the importance of needing it fixed. Someone finally came out and put in a new faucet. The toilet was fixed also after my constant calls and badgering. On several occasions I would get a call or two saying that someone would come out within a one hour time period and to be available. I would block out the time period and make sure I was home and no one would show up. So far this has happened 4 times. When I call I go through a dispatch and they tell me that they will be getting back to me soon and no one ever gets back to me. The latest one that prompted me to write this review is the fire alarm. A very simple, easy fix. And trust me when I say I would gladly fix it myself if I didn't just have major surgery a few days ago AND I am 5 foot tall AND I do not have a ladder...at 4am two days ago the fire alarm began to chirp. I knew there was no way I could safely get to it being days post-op. I immediately woke up and put in a "meld request " and made sure to mention all of the facts (I just had major surgery, etc.). I got a call saying someone was assigned to come between noon and 1pm. I was home all day, had my phone on and big surprise, no one came. At 1:45pm I called and talked to dispatch about this and was told that someone would be contacting me and to just wait. No one contacted me. I tried texting back on the text they sent me. No response. This studio is 500 sqf. I just had surgery. There is nowhere to go to escape the beeping of a fire detector. The homes in this neighborhood are just under a million dollars. The rents for studios are $1,600 and up, the rents for homes are $3,000 and up. The cost of living is insane. I'm a single mom. When I say that I have to scrape every single penny just to not be homeless, I mean it. I live here because it was the only option I had that would keep my 6 year old son in a nice community that was safe with good schools and also allow me access to commute to the Bay Area for higher wages. We lost our long time rental of 10 years in April and had been displaced for 5 months without a permanent home. I looked DAILY and applied DAILY for everything I could think of that I could also afford. So when I was finally approved for this home I was absolutely over the moon. Finally a steady home in a nice place. I don't think it's too much to ask for the company who is paid to manage it to do just that. Take care of the basic things that need to be taken care of. Simply communication goes along way. Doing what you say you're going to do and showing up when you say you are going to is simple. It's honest and it's the right thing to do. This company needs to do better. If they need to hire more staff or pay them more, then do it. Serve the people who you are contracted to serve and take pride in your business. Because really, what's the point if you don't even meet the very basic needs of your customers?

We have been working with top tier for almost 5 years and have been very happy with them. We really…read moreappreciate their fast and dedicated responses. Both Christian and Paige are amazing to work with and their services are unrivaled.

Christian and his team have been diligently managing my properties over the years and I have…read morenothing but positive things to say about them. They are always easy to reach and know how to get the job done properly and efficiently, even during stressful situations.

APMS offers a seamless, stress-free experience with their effective "hands-off" model…read more Russ and Harrison were outstanding--professional, diligent, responsive, and patient throughout. Highly recommend.

This is a warning for anyone considering renting 1103 D St, Apt C, in Hayward, CA. I can't in good…read moreconscience not share this as this has been the worst living situation that my family and I have experienced. Though the rent/value and proximity to DT Hayward and Bart may be appealing, it is not worth it, especially if you have kids. We lived here from June 2023 to July 2025. Major Issues we experienced: - Bathroom from unit above/Apt A leaked into our apartment **THREE TIMES** (May 2024, August 2024, and June 2025). This last time it leaked into our kids' room. When the contractor came to dry the ceiling and wall, the leak was actually still actively happening. It probably would've happened even more times if the unit above/Apt A hadn't been vacant for sometime between Aug 2024 and June 2025. - Multiple car accidents at the front of the house have damaged the gate multiple times that they decided to no longer repair it. The front gate door no longer closes. - A couch was left in front of the house by a previous tenant and then someone burned it, which burned the tree next to it as well. Thankfully this fire did not reach the house. The person who started this fire then hung out at the front steps of the house and was eventually arrested by the police. - While Apt A was vacant, people squatted/illegally stayed in that unit. They repeatedly came back and even attempted to enter our apartment. They took out the screen to our window and unscrewed the outdoor light bulb so that they wouldn't be noticed. We had to call the police a couple of times. - We installed a ring camera when we moved in. Random people would enter the parking lot all the time. To APMS's credit, they respond fairly promptly and use an online portal, which makes it convenient to pay rent and report maintenance issues. They handled our small issues (no hot water when we moved in and replacing the malfunctioning heater thermostat) well. The downside is the resolutions to address our major issues were always temporary and inadequate. I've ran into the different contractors/plumbers, for instance, who serviced our apt. They shared that there's a plumbing issue (which makes sense with the repeated leaks). These root cause issues aren't addressed. Instead management blames it on a clog. They get contractors to dry the area, patch up the drywall, paint, and just wait until the issue comes up again. When bath or toilet water leaked into our unit, they only offered rent credit/relocation assistance once out of the three times. They didn't even clean our unit each time. We had to do it ourselves. It's unfortunate but there's a lot of lip service but no actual solution or care. When we shared that someone tried to enter our unit, they simply repeated what we did and called the police. They didn't try to install cameras or make any investment in improving the security of the location. After my experience with APMS at this property, I'm certain that they only care about renting this place out and doing the bare minimum. They do not care about their tenants' wellbeing (even if you have kids) or the property itself. I reported this property to the City of Hayward for unsafe housing rental conditions. A city inspector is scheduled to inspect the property. For any potential renters, please beware.

Poor job at vetting a good contractor that failed us in so many ways. They don't commit to the best…read moreof homeowners and we are over spending. We have to do the leg work...

"I was referred to Silver Creek Property Management by another property owner, and I couldn't be…read morehappier. Steve, the owner, is fantastic, and April and Lisa are wonderful to work with--professional, responsive, and always helpful. The entire team including accounting is a pleasure to work with. They handle everything from maintenance to tenant screening smoothly, keeping me informed every step of the way. Steve is managing 2 properties both in Alameda county. I highly recommend Silver Creek Property Management to any property owner looking for reliable, stress-free management."

I highly recommend Sarah Garcia and Best Property Management on Mission Boulevard in Fremont,…read moreCalifornia. Sarah rented my home in just two weeks to highly qualified tenants at a rental amount I was very happy with. Throughout the entire process, she responded to all inquiries promptly and professionally. She also handled a neighbor's complaint regarding my tenant's barking dog with tact, courtesy, and professionalism, which I greatly appreciated. When the water heater needed replacement, Sarah arranged the installation quickly and efficiently without unnecessary delays. Another thing I value is that my rent payments are consistently conveyed to me within the first week of every month. Sarah maintains a highly polished and professional demeanor and appearance, which inspires confidence and trust. The rental agreement is lengthy, but it thoroughly covers virtually every issue that could potentially arise, which I found very reassuring as a property owner. Overall, Sarah Garcia and Best Property Management have provided outstanding service, and I would absolutely recommend them to anyone looking for reliable and professional property management in Fremont.

Excellent property management company! The management team is reliable, professional, and…read moreincredibly easy to work with. Sara Garcia is our manager and she is great! Highly recommend!