Had the best experience with this practice. Front office was helpful to get me an appt with Mogan…read moreKnowles, P.A. I had not been to a MD in a while and was taken back by her kindness and professionalism. Thank you for your care.

I have, until recently, been a patient of Dr. Stewart Wilkey for the past 5-years. While I have…read morefound Dr. Wilkey to be knowledgeable, professional, compassionate and caring, the same cannot be said of the general office staff and medical assistants. Aside from seldom returning a phone message, which is the general rule of thumb when dealing with this office vice speaking to a live person, the staff generally have a combined attitude of having little to no concern whatsoever in conducting their interactions in the same manner as Dr. Wilkey. The staff is a blight to the practice and to the profession they occupy. I found it quite offensive that no one could return any of my (6) voice messages so to confirm the location of blood work I was to have done, but they had no problem calling me (4) times and sending me (3) invoices for a $15.00 underpayment. Additionally, today my pharmacy contacted me to advise that Dr. Wilkey has cancelled my prescription. That's a fact. I fired the office and Dr. Wilkey due to the continued struggle to receive professional assistance when dealing with the staff. Additionally in the past year and half each of my office visits were conducted by a Nurse Practitioner or Physician's Assistant and not Dr. Wilkey. Generally, I expect to pay more and get less in today's society however I was naive to hope that when it came to my medical care that would be exempt from the result of medical care for money above professionalism. Dan Armentrout Oceanside, CA

I had very low expectations regarding medical care here , unless I pay cash , this practice is…read morewhat my insurance approved I had a consult earlier in the month and a subsequent procedure The staff from check/admin to nurses are all very caring and have a calming demeanor. I showed up 15 min early and never had to wait past my appt time. Dr Allison Loeffler has a warm and very competent down to earth personality. She went into detail about her treatment / care based on my medical history She also discussed natural supplements that help our immune/ stress relief. I felt like she actually read my file. She also discussed a vast array of possibilities that concerned my diagnosis. The procedure was the next tier of screening Fast forward to day of procedure. I expected discomfort. Pain etc. my nerves were on high alert. Dr Loeffler was talkative, keeping my mind occupied She was finished in a few minutes. No pain or trauma I'm writing about this because as a woman we go thru screenings yearly and procedures Pregnancy etc and having a caring, competent and empathetic doctor truly makes a difference I highly recommend Dr Loeffler and her staff. Especially during current times when getting health care, the norm is you're treated like a number and even tho you're seen you're not really seen Dr Loeffler and her staff are the exception. Thank you.

Horrible from the first visit when I came in weak and sick and they wanted "proof" I was even…read morepregnant. The emergency room diagnosed me with HG and my midwife refused to put it down in my records!!! I was sick for months straight and it was never taken seriously. I had UTI's and begged for IV antibiotics because I can't stomach pills and was DENIED because it was "too invasive" ?! Honestly my baby is here by the grace of God because the care I got was absolutely horrible.

Please don't send your loved one to this place. It is awful. I tried to figure out the problem…read morewhile visiting, but couldn't. Some of the employees seem caring, but most are not. If your loved one isn't happy and feeling great, employees tend to ignore them and avoid going in their room. I was also very sad to have other patients tell me they were hungry and could I bring them a peanut butter sandwich next time I visited? One poor woman said she hadn't eaten in two days. The food I saw looked okay though not healthy. Maybe the staff is too overworked to feed everyone. They are also very slow to give pain meds prescribed by the doctor, to the point of making me wonder if their was a shortage. The person I visited was in pain for a month and talking to the nurse didn't make any difference. There is also not enough staff to answer either the phone on the floor or the call buttons. Patients can expect to wait 45 minutes for someone to come to help them. Kaiser apparently contracts with this place and it has made me decide to change my health insurance away from Kaiser. Avoid if there is any other alternative.

My mom was there for five days and was left in her diaper all day causing bed sores. If that wasn't…read moreenough, she also caught Covid. We removed her right away. They severely understaffed. The young man that was attending to her was in charge of a whole corridor and there were only two CNAs for the whole floor.

Wonderful prenatal care experience. Terrible birth and postpartum experience. If it wasn't for my…read morefamily intervening and hospital transfer not sure if my baby would be here today... Kayti allowed me to be in active pushing for over 4 hours and expressed no concerns. My family pulled her aside on two occasions expressing their concerns regarding the prolonged time and belief that my baby was in jeopardy. Kayti insisted that it was completely safe for me to continue pushing. My family had to intervene and call 911 against her recommendation to get me to the hospital. Upon arrival, the hospital team catheterized within seconds. Kayti and team tried to do a catheterization multiple times at home and were unable to do so. My delivery and its aftermath revealed multiple critical health concerns which were related to a high stress prolonged birth: my baby's cord blood showed excess acidity, indicating high stress levels and posing a risk of brain damage; my baby's glucose levels were low, requiring 24 hours of monitoring; and my baby had difficulty regulating his body temperature, dropping as low as 94 degrees Fahrenheit, necessitating placement under a heating lamp. All these complications relate directly to a stressful and mismanaged labor.

No words can truly describe the experience I had with Kayti but I will try my best to write it out…read more I was referred to Kayti from my doula Rosie. She was the first Midwife and the only midwife I called to interview. I instantly knew that she was going to be my midwife. The prenatal care that I had with Kayti was remarkable. My appointments with her were more than clinical. My husband and my toddler were able to come to the appointments. I truly felt that Kayti listened to everything I had to say. She really got to know me as a whole person medically and personally. Which is really needed when you are planning an intimate home birth. During my labor Kayti and her student, Amy were there for me every step of the way. I was never scared at any point of the birth. I put all my trust in them and felt supported the entire time. This says a lot because my labor was over 48 hours and I ended up transferring to the hospital because baby did not want to descend into my pelvis. I believe that Kayti did everything she could for me and my baby boy. When she told me that we needed to transfer. I knew it was the right decision. Even then, I felt like my baby and I were safe. We then transferred to the hospital and Kayti stayed with me and advocated for me until I had to go back for a cesarean. Post natal care was just as amazing. Since I did not get to have the birth that I had planned at home, Kayti planned a rebirth and a bone closing ceremony for me at my home at our last meeting together. That was exactly what I needed emotionally and spiritually. This just shows how thoughtful and loving Kayti is. My baby boy didn't come into this world as expected, but it was his own unique story and Kayti was apart of this unforgettable experience. I am forever grateful for her and Amy.

I was referred to this office by my primary care physician. From my initial consultation to my…read morepost-op evaluation, I visited the office four times, and every single visit was prompt and on schedule. The staff was uniformly friendly, and Dr. Wakily was exceptionally helpful and clear. Every step--from scheduling and paperwork to the surgery itself and follow-up care--was handled smoothly. Thank you to Dr. Wakily and the entire team for making a procedure I'd never been through before completely smooth and stress-free.

Definitely want to give a shout out to all the staff there. They were friendly and attentive. The…read morewhole visit was smooth and accommodating.

First great impression as a new client of this dental office overall. From scheduling and following…read moreup with reminders to the office staff at the front desk admissions, the dental technician Joanna, and Dr. Ryan the dentist. My consultation was one of the most thorough assessments I've received since I can remember, although the news I received were rather grim..lol.. Dr. Ryan is friendly, professional, proficient, and knowledgeable at his profession. He clearly explained all of my issues and answered all of my questions. Joanna the dental assistant was very friendly and proficient at her job, her and Dr. Ryan make a good team. The office interior has a pleasant appeal to it too..very clean and welcoming. Overall, I was very pleased with my visit and I will definitely be going there again. Thank you for making my experience great.

Fueron atentos muy amables pero si siento que nesecitan tener citas mas continuas. ya que para…read moreseguir UN tratamiento deberia SER continuo si no uno pierde El seguimiento por que las citas son muy tardadas gracias

Everything! I was with them for 19 months and all I got was the run around. They talked a good game…read morebut something always delayed real action.

The experience always has been welcoming not only that the questions are almost always answered by…read morereferring physicians and specialty. My grandfather has the best primary care physician Julia Farmer (formally known as Julia Rhiannon). Thank you for taking care of my grandfather's care you are amazing and so is the front staff.

After a few days at PV my husband has settled in. The PT staff, namely Henry, is amazing! One older…read morepatient who is at the facility told me he was once a person trainer and that the PT staff here did a better job than he did. The CNAs are working hard. The food looks pretty good (haven't tasted it) but my husband has. The admin staff is also outstanding. I wouldn't hesitate to send a love one here. Clean, attentive, professional, friendly, and safe.

The nurses are caring and well trained. Kind hearted and a wealth of information. The CNA' s…read moreanother story. Some try very hard in a thankless job. Others when you ask for them for something will say they will be back in a minute which turns out to be 30 minutes or more or they forget what you want. Suggest they write down things to remember better. They also need to be in the dining areas and stay when meals are served unless an emergency occurs. The food for the most part is deplorable due to a lack of supervision. Especially weekends. They need constant supervision wherein the company including the board of directors need to invest in another head chef in addition to what they have. They don't pay attention to detail most of the time. I would have only 1 to 2 meals a week that would be good. I would give the employees a language test before hiring. The administrators including admit and discharge areas are outstanding. I would suggest that instead of having the discharge review board on just Wednesday's they do this on all weekdays like the hospitals and other rehabs do. It would help if they told all the patients their disposition and intentions to clear up a lot of misunderstandings as it is the patients rights to know that as long as they are lucid.. The Doctors are mostly hospitalists and they do take the time to discuss their intentions with the patients. I had Dr. Bertani and he did a fantastic job getting me back to health on several occasions. The physical therapists are outstanding. They see all kind of injuries and are well trained to help each situation. I don't believe they need any improvement from what they do. Helpful and caring is their motto. Occupational Therapy also helpful and excellent. I believe once a patient displays they can successfully do things on their own they don't need to go over and over the same things and waist time spend it on patients that need it the most.