Sweetours out of Las Vegas is phenomenal! Ruiz was our driver and helped me load my husband's…read morewheelchair in and out of the bus. Truly a gentleman. Smooth and comfortable ride -- even during a huge windstorm. We left something important on the bus and their entire office was soooo helpful! Mariah is the only name I caught, but everyone was amazing. I would highly recommend Sweetours!!!

My interaction with sweet tours was from a hit an run by one of their drivers. The company tried to…read moreunderplay the seriousness of the damage and unsafe driving by their employee. They refused to provide insurance information. Shady business practices and unsafe drivers.

Unfortunately, our experience aligns with several others. Often times, only people frustrated with…read moresomething will bother to write a negative review, but those with a positive (or expected) experience will not write a review. So it always tends to be skewed and you have to take reviews with a grain of salt, so I was hopeful that would be the case for us and we wouldn't experience the problems that others have. Just as several others have mentioned here, our flight was cancelled the day of, after we arrived. We booked SEVEN months in advance, paid in full ~ $1200 for family of four. We arrive 30 minutes prior as instructed. They tell us, sorry, we have mechanical issues, so you are cancelled. They say, we tried to call you (we received no call because, guess what, cell service is not the best around the south rim of the grand canyon...). We said, we have seen at least 4 helicopters flying, how about canceling someone else, how do you select? Did everybody else here book 7+ months ago? Who is prioritized? The reality is they overbooked, and because we paid 7 months previous, we paid less (I looked, their prices went up since we had booked). So I guess we were the easy choice to cancel... They offered to rebook the next day, yet they know that nearly nobody can accomodate this, so it is a hollow offer where they know they can "do their part to try to rectify", but also know that nearly everybody would then just cancel, and the problem takes care of itself. Great business model... Everybody that is going to book a helicopter trip over the grand canyon is there on vacation, and nobody is staying anywhere near grand canyon village or the location of this airport. It is an hour drive just from Williams and the main road, one way. Anyone who books this is driving in from Sedona or Vegas or Phoenix for a half/one day trip, and vacation days/time is precious. Its not as though you can just go do something else nearby and wait until the next day... We had one window of time planned, and the time of this flight was it. I suppose that is why they do not really care about customer service, or screwing someone last minute. Its not like they are planning for repeat customers really... Kids were beyond disappointed. The build-up and excitement, only to be completely let down last minute. They cried as we were walking out and leaving because the talk of the helicopter ride was happening for months prior. And now to the refund. The girl at the counter said the refund would take 7-10 days. Ok, thats typical, whatever. 12 days goes by, no refund. E-mail and call. They respond and say that, because its been more then 6 months, we cannot refund back to your card. We can either ACH (and attached a form) or send a check. I respond to tell then to send a check. Who in their right mind is going to provide their bank account number and routing number into a microsoft word file and e-mail it back? Fast forward ~ 21 days. Still no check. So send another e-mail (haven't called yet because that is a whole other experience...). I receive and e-mail back, not a response to my e-mail, but a carbon copy of the first one sent 9 days prior saying I can use ACH or check. Um, huh? So here we are now, still no refund. Fortunately, since we were heading to Vegas that day (was supposed to be right after our helicopter flight), we booked with Maverick for a helicopter flight over Las Vegas the next day. $450 for family of four, and the experience was excellent all around. I'd recommend Maverick, and avoid this company.

Had a great experience. The price point for the tour was affordable. They were very accommodating…read moreto my last minute reservation change due to a flight delay. The staff was friendly. I wish they had someone talking about the sites we were seeing while flying. I appreciated the pictures they took of me.

We initially booked through GC Flights, I'm assuming they had no tours available so they booked us…read morethrough Papillon, all good, we just wanted to go on a helicopter tour. The Bad: We got picked up by a shuttle at the Wynn, and then went to the Bellagio to pick up a couple more and switched to a different shuttle "Bus 86" This shuttle needs to be removed from service and repaired. I am a mechanic by trade, they are going to find that the body of the shuttle is breaking away from the chassis of the truck. You can feel the floor flexing in turns, it starts shaking uncontrollably at higher speeds, hitting bumps at highway speed the body separates and slams back making for a very rough, dangerous ride. I mentioned it to the driver when we left and he said "Yeah I have had other people tell me the same thing, they don't listen to me." I hope they will take this review seriously before there is an accident that could have been avoided. Now that I have said that, on with the good. My wife and I have never been on a Helicopter, we had an amazing memorable experience! Our Pilot Mike was great, very professional, informative, and very easy to see he loves what he does. I would recommend anyone to take a flight with this company. We saw views I never knew we would enjoy like we did. We did opt to pay the extra $60 each for the front row seats, not sure what the view was like from the back row, but there is no way they could compare to the front seat. Absolutely worth the upgrade. It wasn't guaranteed that we got the front, we were asked if we would be interested in front row seats for an extra charge as long as it can work with the weight distribution, I said yes, so glad we did. Thank you Mike for a great experience, we wish you all the best!

Awful experience - we were booked for afternoon and tour company called day before and changed to…read more7:00 am with a group of 12 people. Our entire party was waiting for over an hour to go back on plane. At the airport, we waited an additional 35 minutes for a bus to take us to Las Vegas so they could have a full bus. Skip this tour.

7/25/26 My friend…read morebooked us a Hoover Dam tour while we were in Vegas for the weekend. On the email confirmation, it said the parking was free but when we arrived, we had to pay $15 to get in. This part was a bit misleading for purchasers. Also, we did not anticipate dirt roads leading up to the dock/gangway where we board the cruise/gift shop location. Good thing we did not pop a tire while going in and out of here. There were restrooms on the left side and the gift shop was on the right. I gave the nice lady our confirmation name for the reservation and she gave us two passes for the cruise. We had some time to browse the gift shop before boarding. I was not aware there were 3 levels of the cruise which was really neat. I don't think we even set foot on the 1st floor. We quickly got a table on the second floor where the bar was and later, visited the 3rd "baking" floor to get better views. It was a nice education experience. It was my first time here so it was definitely refreshing to see a lake of water in the middle of the dry desert. Even though you could see how much the water level has decreased over time, it still provides a wonderful scenic view of the place. We greatly enjoy the cruise, friendly staff members and the gift shop.

July the 4th dinner cruise was phenomenal. The cost was $110, per person, gratuity was included…read more The servers were attentive. There were approximately 150-200 guests on board. On the first deck is where the buffet style dinner was available. We were served a wedge salad, dinner rolls and cornbread. For an entree and sides the choices were baked beans, corn, mashed potatoes, breaded catfish, grilled chicken thighs and smoked brisket. Ice water, lemonade and desserts were included. If you want an alcoholic drink the bar is on the middle deck. We truly enjoyed the magnificent views of the lake, mountains, Hoover dam and the sunset.

Took the South Rim Grand Canyon Tour, and had a great overall experience. The bus was clean, air…read moreconditioned and well maintained. Our driver Donald was very friendly, and he drove the bus so smoothly, stayed alert, and is definitely a professional. (I know good drivers, I'm in logistics) I felt safe the whole way. Our tour guide Curty, was polite, informative and made sure everything ran smoothly. It could just be me, but his voice reminds me of Raymond Redington (I've recently been watching Blacklist a lot) which is another added bonus. Anyways, he gave the right amount of commentary and spoke clearly. Stops were well space for stretching, snacks and restrooms. There was also a stop at Seligman where the inspiration for Disney Pixar Cars came about. The Grand Canyon itself is breathtaking. We skipped the guided portion and walked the rim trail from Mather Point to Bright Angel, but if you're someone who tends to lose track of time, gets easily distracted, gets lost, or struggles with planning, you're probably better off going with the the guided tour. Don't get too close to the edge!

They canceled the tour the night before. No reason, just that it was not available, and I should…read morereceive a refund in 10-15 business days. That was March 2026. I emailed them a little after the 15 business days. They responded that with the slowdown in tourism, they were behind on refunds. I contacted them a month later and received a similar response. I contacted them in June, but they still couldn't give me a refund date. It should not take four months to receive a refund. We were so excited for this tour and were so bummed they canceled. They canceled so late in the game that we didn't have time to book another tour.

Great experience with Adventure Excursions. Matthew and Harry are both way awesome…read more We did an ATV excursion called the Eldorado Jeep Trail Tour with Hoover Dam Stop and it was a blast. Great equipment, (we saw another group on the trail that seemed to have wayyyy cheaper ATVs than we did...) great people and good times.

This place is awesome! GREAT costumer service!!! They have…read morelife vest available for kids to adult sizes, complimentary too! They provided a towing hitch. The briefing was simple and informative.

We went to Antelope Canyon with Scarlett and Louis. We are very satisfied , tour was well organised…read moreand professional. Scarlett gave us all needed info about trip in professional manner and plus lot of tips and facts. We loved it. Hope all our tours will be like this.

I took the Bryce Canyon and Zion National Park day trip with National Park Express. Paulie was…read moredriver and tour guide. The early morning pick up at Treasure Island was a breeze. The were eleven of us in a comfortable Mercedes van. Shortly after setting off Paulie pulled over so we could get photos of a gorgeous sunrise. We stopped at Eagles landing gas station/convenience store both ways. Paulie ordered ahead and we stopped at Jimmy John's to pick up our lunches. We watched a 45 minute documentary about the parks that was interesting. Paulie had bottled water and granola for us. The first park was Bryce for 90 minutes. That was sufficient time to hike the Sunrise and Sunset trails. The scenery was majestic. Zion was next and we made multiple photo op stops with Paulie describing everything along the way. Paulie was always clear about time to return to van and kept the tour on schedule. He pointed out an incredible amounts of points of interest along the way., he is very well educated on the parks and local lore. Paulie kept us safe the entire day.

Angel and his team are fantastic! There was a last minute cancelation due to a flat tire and their…read moreteam really came through to make my son's prom special and memorable by offering an even better alternative. We rented a Tahoe from their Moreno Valley location, which was perfect for transporting 4 teens! The Tahoe was basically brand new, very clean and drove like a gem. Thank you 444 Express for making his night special. We will definitely be renting from you again!

I got bed bugs from these dirty cars!! These trucks are absolutely disgusting and their customer…read moreservice is even worse. Do not do business with this filthy company!