I never knew buying a car could be so easy. I was warmly greeted and treated like family. I ended…read moreup buying a car that couldn't be more perfect. I recommend this place over and over. They have a customer for life.

BUYER BEWARE. The car we bought had a parasitic electrical drain that was not disclosed upon…read morepurchase. The car's battery would drain if left sitting longer than 24 hours. Jackson Auto East did a good job of pretending to be concerned, and doing nothing. I took the car to another mechanic who discovered the source of the electrical drain. Jackson Auto East suggested that I somehow did something to the car to cause this to happen. I reported them to the Better Business Bureau. Rather than address the specific issues I raised, they just kept denying responsibility. I spent an additional $2800 to get the car in running order. I have noticed a pattern in reading other reviews of this company. Do yourself a favor and stay away. Please go to Better Business Bureau here for details. https://www.bbb.org/us/mn/maplewood/profile/used-car-dealers/jackson-auto-east-0704-14003013

They helped my family and I get through the winter. Excellent business service and good cars. I…read morewould recommend this car lot before any major car dealership. Thank you ARRC Auto.

They always work with you. Great customer service always give me the best deals and great car. I…read moredefinitely recommend five stars for sure.

Just bought a new-to-me Jeep Wrangler. Hunter was easy to work with. I will always use GAW for my…read morecar needs

I thought they did good work on my 99 SL. The people were…read moregreat and the work was finished on time and budget.

My son brought his Ram Truck to Waconia after learning at a dealership in Michigan, that there was…read morea recall on his truck. The dealership in Michigan could not handle the recall so he was forced to bring his truck back home for repair. The problem was that someone in Michigan entered the wrong codes and now the VIN number indicates that all the recall work was done when it hadn't even been started! Alex at Waconia worked tirelessly for 2 weeks to help us get this straightened out. It was no small feat as we got no help from the dealership in Michigan. We had to call in Area managers to get this all worked out. Along the way of this process, Alex continually kept me updated. Despite many back and forth phone calls, he was always polite and made me feel that my business was important. I spoke to a couple ither folks at Waconia who were equally as helpful and polite. Alex went way above and beyond to be sure my son's truck was fixed and safe. I am so thankful for his diligence and kindness. His service and the service at Waconia gets an A+. Next time I am in the market for a new car or service work , I'm heading to Waconia !

Very poor customer service. Had vehicle detailed and they damaged my windshield and refused to take…read moreresponsibly for it. They flat out told me that I brought it in with a damaged windshield. It has been 5 weeks and no resolution. They continue to tell me that their team is meeting to discuss. Do not do any business with this dealership.

Repairs took way longer than they should have. Communication about the timeline was completely…read morelacking and unprofessional.

Their communication is terrible the project took five six days longer nothing was in writing they…read morenever finished and had anything programmed and blamed me for approving work they never had programmed on my computer. Also my 2019 GMC Sierra i had to replace the motor at $120,000 miles the transmission at 150,000 miles the upper control arm ball fell apart on the highway i would absolutely never buy a GM and I would absolutely never bring it to this dealership terrible experience they blamed me for everything ​​​​​​​​​​​​​​​​​

I recently bought a '21 Nissan NV200 from All Cars. I found them through CarFax. I typically only…read morebuy new work vehicles, but I needed this particular make and model. After the deal was closed, I learned I needed a new fuel sensor. Beau ordered the parts and their mechanic installed them while I waited. Took about 15 minutes. I was very impressed with the professionalism of Beau and May. I love supporting small family run businesses whenever I can. I cannot say enough good things about this dealership. Awesome prices, customer service, and they treat their customers with honesty and respect, which, in my experience is rare in the pre-owned car business.

I purchased a car from All Cars and within a week, one of the cylinders was destroyed and the…read moreengine was inoperable. I called Bo and he told me to have it towed to him and he would assess it. After surmising that the motor was not salvageable, he found a motor with less miles on it and replaced it with no labor charges. I would have been so upside down in this car were it not for All Cars fair treatment. I would absolutely buy another car from them! Thanks All Cars!

I am sickened by the company and but John/Jon more importantly. Myself and husband reached out this…read morepast weekend about the Transit XLT 350 we were told they were closed. Monday we went to the lot in St.Paul and we were told the car was in great condition the tv in the vehicle would be great for our 10 children and John had just gotten a oil change and a CO2 sensor replaced which he kept saying was the full point inspection We took it on a test run and we thought everything was great we heard some rumbling while driving but didn't think to much of it. John asked my husband to fill out paperwork and we would have the car that day even dropped off to us we asked multtimes did he get an all point inspection done on it and he repeatedly said YES and followed up with the CO2 sensor was replaced and a oil change he even said while we were walking outrhe full point inspection proof was in the folder with the car fax in the car fax folder. That wasn't the truth it wasn't in the folder. Today Wednesday we go to bring the car to his recommended auto shop to get the full point inspection and before we left John asked if we were going to his recommended location(1 hr there and back) we told him no. We found a different auto shop. Once the full point inspection was done I as well as my husband was shocked and scared as well as disgusted. The shop the frame of the vehicle was so unsafe we honestly shouldn't even drive it back also the transmission was being held up by a wooden plank as well as multiple parts of the inside of vehicle under the hood had multiple Zip ties holding different parts together amongst many other big issues and at the end of the day it would cost about $30,000 to get this car fixed to deem it as up to par & the vehicle probably wouldn't last 6 months let alone a shorter time period. The shop did say please please get back to the car lot as soon as possible as this vehicle is very dangerous and we don't recommend you even driving it. We drove it back Of course John wasn't back but Ron I believe is his name called him and I spoke to John on the phone and I told him I was disgusted and so disturbed that he was going to allow not just myself and my husband but also our 10 kids get in this vehicle as well as he knew and was fully ready to take our $20,000 with no remorse and how could he when he has a child himself as well. He repeatedly said he just got an inspection (the co2 sensor and the oil change) and then when I told him I don't care about that he then changed his tune to I was lying and the shop I took the car too was lying and he wants proof so he can reach out well I hung up on him .Ron I believe is his name . He's sorry for any confusion and any inconvenience and they would never sale a bad car and this man named Nick looks over the cars and they bring all of there cars to Minneapolis for inspection and to please send proof cause they have no record of clue what I'm talking about I tried to send over the proof but my husband just wanted to get out of the vicinity of the car lot and the people so Ron gave me his card I told my husband lets go and ill send once we get in the car and also in the car ill be calling the attorney when Ron heard me say that he said " Ill pay you for your inconvenience and the money spent on the all point inspection ($110) and anything else we will make this right. I'll attach proof of the all point inspection. Did I mention we brought two of our kiddos with us both days our 1 yr old son and 5 yr old daughter. We unknowingly had our children in a vehicle that wasn't just unsafe for myself and husband but also our two children. Is $20,000 worth twelve lives? He wasted our time as well as his. Beware everyone please.!!!!!! Also no one has reached out to us no call email or text that alone shows they don't care. I'd like to add John asked if we were going to drive to his recommended shop for inspection because he clearly knew the car wouldn't make it a hr to the location and hr back to the dealership.

We bought our 2020 Ridgeline from K and I Auto in 2022, and we got an incredible deal on a great…read morevehicle. Ivan has been awesome, and we will for sure buy all our vehicles from K and I! Bob B.

Great showroom, fair price. Johnny Hoy in sales and Jami in finance were kind, friendly and…read moreprofessional. Excellent communication.

Okay service, but make sure you ask questions and know exactly what you're getting into…read more I was skeptical and I had two referrals that were frugal consumers and very happy with what he offered. Okay away I went with my blind trust - We had a "gentleman's agreement" to begin with (no contract - just a payment). Total transparency::::Perhaps if my circumstances didn't change midway (I got offered a car midway through our chats and was just looking to sell my much newer car vs at the beginning of the 'agreement' I was going to buy AND sell through him). Also my encounter with him was at the beginning of the COVID pandemic (mid-March) which didn't help timing / the offers by the dealers. Overall "customer service" was ok, but because of the change of circumstances midway and COVID beginning from the dealers - resulted in a 'tough shit' from him (he compared it to a lawyer - even if you don't win you still pay) Fine but I didn't even use any of the resources / offers he found - and I was out hundred of dollars with no real return (I didn't even use any of the dealers he got a quote at to sell the car). In hindsight I wish I would have asked more questions or there would have been a partial payment to get quoted in the cars and then the final payment once the transaction occurred. Overall - ask questions and know what happens in all possible scenarios.