Quick oil change and tire rotation on my 2024 RAV Premium. In/out in 30 minutes while I watched TV…read morein a nice customer waiting area. I was given a print out and briefed on the work done. Very professional thanks to Scott Messer.

Sales was not interested in finding me a vehicle after several contacts. I ended up buying at…read moreanother dealer, as Burnsville did not seem to want the business. I did not care much where I purchased it, but really wanted to have a place close to do my service. I thought sales was bad, but service was even worse. Confused. Not friendly. Downright rude. Like I was doing them a favor coming to them. I had been a 45-year Ford owner (a vehicle every couple years) and never went elsewhere until this vehicle. I always had great customer service at Apple Autos dealerships - both sales and service. Unfortunately, Ford does not have a hybrid large enough for me. Toyota did. However, if I cannot get it serviced and this is the attitude I can expect, I may be going back to all gas and great support from Ford.

Very inattentive. Spent 5+ hours to be told that my file was moved in line by another salesman…read more Credit wasn't run until LATE Monday though I was told it would be taken care of first thing Couldn't get me the rate I signed for. Bought and paid for full coverage insurance bc they required it. Out $250 for no reason and had to wait over 36 hours to find out they couldn't do the deal as promised. Waste of time and stress.

**MAKE SURE YOU ARE CHECKING REVIEWS FROM FB, GOOGLE, YELP**…read more Don't buy from here, they sold us a car with the engine light on. JT said it was because they changed the battery and to give it a couple weeks. If it didn't turn off to bring it in. We didn't feel comfortable driving it so I went to O'Reillys and I used the diagnostic computer.The issues it brought with JT, this man talked to my husband in a way that you should never talk to a customer. He was so disgusting, I couldn't believe it. This man knew what the issue was and made sure people didn't tell us. In the end we ended up paying $565 dollars on a car that already had it on and sold it like that. It makes me so angry that we still had to pay for it. No compres aquí, nos vendieron un coche con la luz del motor encendida. JT dijo que fue porque cambiaron la batería y le dieron un par de semanas. Si no se apagara para traerlo. No nos sentimos cómodos conduciéndolo, así que fui a O'Reillys y usé la computadora de diagnóstico. Los problemas que trajo con JT, este hombre le habló a mi marido de una manera que nunca deberías hablar con un cliente. Era tan horrible que no me lo podía creer. Este hombre sabía cuál era el problema y se aseguró de que los trabajadores no nos lo dijera. Al final terminamos pagando 565 dólares por un coche que ya lo tenía una luz ya encendida y que yo no cause y lo vendieron así. Me molesta tanto que todavía tuvimos que pagar por ello.

Dodge of Burnsville service team and specifically service advisor Jerry Irwin took amazing care of…read moreme and my 24 Charger Daytona. Jerry had the loaner vehicle ready for my arrival, and kept me updated relentlessly on the status of the work. Will definitely be returning to Dodge of Burnsville in the future for my service needs! Thanks Jerry and the team!

Working with Benjamin Krumm was one of the best car-buying experiences I've ever had. He went above…read moreand beyond every step of the way--knowledgeable, honest, patient, and truly focused on helping me find the right vehicle. Benjamin made the entire process easy and stress-free, and his professionalism and exceptional customer service really stood out. I highly recommend him to anyone looking for an outstanding experience.

This was one of the more unprofessional experiences of my entire life. It started when I set an…read moreappointment for a Friday late morning to have a dash light checked. I show up and I'm told they will need to keep the car and it will be "two or three days" before it gets in. Meanwhile a dude walks in off the street and asks to get an oil change and is ushered in directly. What? Meanwhile, before it's even checked in, I have multiple texts on my phone about trading in my car and getting a new one. Flash forward and it's now Monday, I'm given another run around about things but no answers, however they had a service advisor call me. Again, no answers, more questions. I'm told nothing and I'm pushed another week before I a text stating I need a new motor. Still, no diagnosis, no explanation, no how did we get from dash light to new engine. I decline, clearly, and I get another call stating I should call consumer affairs. Needless to say it had been 3 weeks and I still had no answer. From the arrogance at the service desk, blowing me off and just forgetting me on a stack of paper on your desk, to the shady BS, this isn't your place. Anywhere but here. I'm done with Hyundai and Luther Automotive in the whole. If this is how everyone is treated here, it's a wonder they're even still open. I can't take stars away here but I would have gone with about a -2 on this visit. Just bad.

We came in for the first time to look at cars. We had never owned a Hyundai before and were…read moregenuinely interested in one of the vehicles, but we were greeted as if we had walked into someone's home uninvited. No one offered us any options, no one explained anything, and the whole interaction felt awkward and silent. We had to ask about the trims and features ourselves, even though we clearly said it was our first time looking at these cars. Overall, it was very unprofessional. I would not recommend this place, especially the man with bleached yellow hair. He was very unpleasant and unprofessional. But thank you for saving us time -- because of this experience, we ended up choosing a much better car. You are very good at sending customers to other dealerships.

Went here to buy a used car and the car we wanted had a chip in the windshield…read more When we asked about repairs, the manager told us they would only fix it after we buy the car because someone else could want it and they might notice the chip, so they wouldn't need to fix it. He said this was their policy despite also saying 4-5 times it would cost him nothing to fix. Made me concerned about what else they don't fix unless someone notices it. He also said water getting into the chip/crack and freezing (putting the integrity of the windshield at further risk) wasn't a worry because the chip was too small, which is just fundamental misunderstanding of how liquid works. Bought the car and the repair person confirmed the chip would have gotten worse if not addressed so the manager really didn't know what he was talking or was lying about it.

Unfortunately the worst car experience I've ever had. I was buying a car from out of state and made…read morethat very clear to the salesman. I specifically asked him to send me a video of any damage or wear done to the car. He sent me a video, barely panning over the interior of the car and said "There is no wear on the seats". After receiving my car, I noticed the awful damage on the interior of my car. Even after having to fly down to Minnesota and drive the car back because shipping was delayed three times, they are making me either pay to have it shipped or drive it back down and fly home. Genuinely would describe this as a scam. I am extremely disappointed in how awful and unprofessional this experience was and will never even consider buying from them again.

I took my 2015 Ford Escape to AVF. They were great! Everyone was very friendly! I will definitely…read morego back there! Susie C

I purchased a 2021 Lincoln Nautilis brand new off the showroom floor. It currently has 39,800…read moremiles. Whenever I open the driver side door, there's a loud cracking sound, took it to Lincoln collision center in Lakeville and they gave me an estimate for $7500 to replace cracked door hinges that on a Ford escape is a manufacturing defect. Also, I've read a lot of other people complaining about the same problem because the door is too heavy for those cheap hinges they put on. This is horrible customer service, this is not even safe. They offered to pay half of the 7500. That is still insane. That is a manufacturing defect without a doubt, I already filed a complaint with the Better Business Bureau so we'll see what happens, probably nothing. I've had Lincoln's since 2002, Continental, the MKX and now the Nautilis and I'll never get another Lincoln ever again. This sucks. Lincoln should accept responsibility for their poor selection of metal to support such a heavy heavy door. I think they should classify it as manufacturing defect and pay for the whole damn thing. This vehicle is like new still.

Moved from Forest Lake, now in Columbus on Lake Drive (still close to Forest Lake-but closer to…read moreRunning Aces now). Much bigger showroom and service area. More vehicles including fun mopeds and E-bikes!

From the owner: Ecofun Motorsports South specializes in quality affordable scooters, mopeds, electric bicycles,…read moredirt bikes, gokarts, and youth ATVs serving the St. Paul and Minneapolis area. All of our units come fully assembled, mechanic tested, and we have great No interest financing options available on all of our products. We have a full service department and parts department to help you with your needs after the purchase. We are proud to offer the Twin Cities the Bintelli lineup of scooters and electric bikes. They design some of the highest quality scooters and electric bicycles coming out of China. They come with a 2 year limited warranty that we cover right here in our full service shop. We have been a nationwide top 3 Bintelli dealer for the last 10 years and are proud to represent their lineup. We are excited to offer the Lance scooter lineup which is an incredible line of scooters made by SYM out of Taiwan. They feature a full 2 year warranty and with their ceramic coated engines offer one of the most reliable rides in the scooter industry. Their 4 stroke engines are designed to go 60,000 miles before you need to rebuild the engine with the new top end. Stop in to see all the cool new items including the full line of Electric bikes.