Ordered new coilovers for my truck, unfortunately the clip was set too high from the place I…read moreordered it from online. And with these new coilovers, the only way to lower the clip is by compressing the springs. Called Emm's and Joe answered, he said "bring it on in." Got there in about 10 minutes, he immediately came out and started working on it. In about 15 min, he was all done. Pleasure to talk to, easy going, very knowledgeable, and honest. He even went out of his way to help me out with another issue I was having. Great experience. Would definitely go back. Thanks Joe

Excellent customer care & service rendered at the shop. They did a thorough job of examining my…read morecar & ensuring it received the attention it needed. They made sure I was pleased. Bringing both of my vehicles here in the future.

I had exhaust replaced on car by ed Platt in Honesdale PA and am very impressed. They will check…read morecar out after 1000 miles to make sure all ok for free

Platt's Performance Plus unnecessarily changed the transmission fluid on the Hyundai Sonata. The…read moreshop performed two transmission flushes in the first 30,000 miles of the car, which is completely unwarranted. The owner's manual recommends transmission fluid service at 105,000. This shop looks for and performs unnecessary service work to pad its bill. It is unlawful under the Auto Repairs Deceptive Practices Regulations and the New Jersey Consumer Fraud Act for an automotive repair shop to do any of the following: 1. Start work without first having received a signed written authorization from the consumer which clearly states the nature of the repair and the odometer reading of the vehicle. 2. Start work without first giving the consumer a written estimate. If Platt's Performance Plus violates the Auto Repairs Deceptive Practices Regulations or overcharges for a repair, you can file a complaint with NJ Division of Consumer Affairs, 124 Halsey Street, Newark, NJ 07102. They also have an online complaint form. If Platt's Performance Plus performs unauthorized repairs on your car or charges you more than the quoted amount you have two options: 1. File a lawsuit in Superior Court of New Jersey. The Middlesex County Small Claims Section is located at 56 Paterson Street, New Brunswick, NJ 08901. 2. File a complaint with the NJ Division of Consumer Affairs.

I recently was getting gas at the Shell station where this service center is located and was…read moreintroduced to Franky, the owner of the shop. During a brief conversation I learned more about the recently opened shop and the owner, along with his history with repairing autos. Coincidentally, I had an issue with my vehicle which was disabled on my driveway and told him about the problem. He related that he would be happy to look at it. After making the necessary arrangements, he was able to repair what I thought would be a real problem and had it back to me in less than 24 hours, for a fair price. Franky is a skilled, knowledgeable mechanic and technician who cares about doing the right job. The shop is conveniently located on Route 9 South in Manalapan NJ and I would recommend his services. You can also get gas while you're there!

If you're looking for Hankook ion evo for your Tesla, this is the place to be. Best price in town…read more Very good customer service. Family owned. Amber and Minky took care of my Tesla model Y. - free rotation if you buy 4x tires. - more discount if you pay cash.

Recommend Medina! went in for a few things and was able to be serviced same day & service was…read morequick! Great staff and clean place

A warning light came on my sons 2020 Ford Escape. I made an appointment and dropped the car off in…read morethe late morning. My service writer Joe was extremely helpful. The car had to stay for diagnostic and repair. Joe arranged a ride home for me. Joe contacted me in the afternoon and told me the vehicle would not be ready till the next day. On the following day Lori called and said the vehicle was ready. She said that she could have the car dropped off at my home About an hour later the car was dropped off. Because I had the extended warranty there was no charge. Over the twenty years I have lived in this area I probably purchased a dozen or so vehicles from Tom's Ford and would go anywhere else for my automotive need. Thank you to everyone at Tom's Ford. Keep up the good work

Awesome humans great experience . This is a company that is focused on customer experienceread more

GC is Great! Really care about their customers. You get an honest answer and price and they do a…read moregreat job.

Went to get a tire patched. Pete was very helpful n had a mechanic patch it under 10 mins. And said…read morea screw was in one of the threads and was an easy fix. They charged $26.00! .

My family and I have been talking our cars here for years and highly recommend. Great, honest,…read moreservice. Jackie and her crew are amazing!

They need an attitude adjustment here. Said I needed back brakes etc on a 27 year old car. 1200 I…read moredid not have that kind of money and its an inherited car I do not want! They kept insisting the car is worth the fix. They used to be very reliable and POLITE, And were good mechanics, Don't know what happened.

Very happy I found this place. This is your no-BS, honest shop. Mike is extremely knowledgeable,…read moreand the service was quick, professional, and straightforward. I brought my truck in to replace all four tires and get an alignment. During the service, Mike noticed that my front brakes needed new pads and rotors. He sent me pictures of what he found, explained the issue, and waited for me to authorize the work. I really appreciated the transparency and the fact that he didn't try to sell me anything I didn't need. It's refreshing to find someone who genuinely cares about their customers and takes pride in their work. Mike made sure I left the shop with a truck that was safe, reliable, and ready to run for thousands of miles. Highly recommend this shop. I'll definitely be coming back!

Outstanding Service and Tires That Delivered on the Long Haul!…read moreIn September 2025, I had six brand new tires installed on my 2021 Verona LE motorhome at Mike's Pit Stop in Parlin, NJ, and I couldn't be happier with the experience. From the start, the team went above and beyond. Before I even made the appointment, they researched and sourced the right high-quality tires for my motorhome. Their pricing was outstanding -- easily the best I found. They accommodated my schedule by having me bring the RV in late in the evening before closing and had me back on the road early the next morning. I had the pleasure of meeting the owner, Mike, and his professional, friendly team. Even though they don't typically handle big rigs, they took excellent care of my Verona LE. I waited to post this review because I wanted to see how the tires would perform on a real road trip. The very next day after installation, I drove from NJ all the way to Texas over the next 5 days, and the ride was excellent -- smooth, stable, and surprisingly comfortable the entire way. These tires made a noticeable difference in the handling and comfort of my motorhome. If you're looking for reliable tire service, especially for larger vehicles like motorhomes, I highly recommend Mike's Pit Stop. They delivered exceptional service at a great price, and I left with full confidence in my new tires. Thank you, Mike and the entire team!