Jen is great the owners son is a real piece of work. Needs to learn how to speak to people…read more Try trusting someone when I said your phone was not in my truck. Now you show up with your parents at my house unbelievable. I'm done with pro cat Al nitto

I always seek out family run establishments as I have found that they tend to value their customers…read moremore so than the corporate shops. There is an exception to every rule. First visit, front wiper arm needed to be replaced. She said they normally replace the wiper blade. As they were only 3 months old, I declined. She asked 2 more times to replace the wiper blade making me feel pressured. Red flag 1 Car went in for service. The report they provided said air filter status unknown. There are 4 screws that hold the cover in place. The manager told me they only check the air filter if they are quick release fasteners. Basically, if they aren't sure if they can charge you for the filter they won't take the time to unscrew the cover. Red Flag 2. Took car in for oil change and tire rotation. They told me the rear wiper wasn't working. Odd as it was working the day before in the rain. Since I have an extended service warranty, I had them check to see if it was covered. It was only if the motor was bad. They told me that they would have to trouble shoot it and I would be responsible for the cost. Unless it turned out to be the motor. I asked if they checked the fuse. Service writer didn't even look at me nor acknowledged my question. Why should they see if it's the fuse when they play dumb and get paid for trouble shooting. Checked the rear wiper when they brought the car out and it was working just fine. During this same visit I was told the rear links are going bad. Insurance would pay but because the insurance would only pay a certain amount for the links, I would owe more than $100. I asked about aftermarket parts. She said they were more than the dealership. I found them online for what the insurance would pay for. After the prior red flags, I wonder if the links are in need of replacement. 3rd and final Red Flag. I canceled the appointment to have them replaced. Had the trans fluid changed along with the brake fluid not too long ago. Now I'm wondering if they did it? It's sad that Pro-Cat feels they need to do business in this manor. How did they stayed in business 35 years??

The Best Auto Repair and Tire Shop in NJ! Tire Systems is…read morehow customer service, honesty, and transparency in the automotive repair industry should be done. I was assisting my mother who lives in Lakewood with her car and I am located in California. Darryl and his team at Tire Systems were just awesome when it came to an honest assessment from timing to repairs and then down to the tires. Stop reading this and call them now for great service from the best shop in NJ.

Darrell is very helpful, I had a lot of questions which he didn't mind answering and also gave…read moregreat recommendations. I've found a good thorough mechanic that I will continue to use

I have recommended O'Shea's to family and neighbors. Everyone has had a positive experience! They…read moreare honest and up front regarding repair work and pricing & they stand by their work. Sue, Tim, & team run a great operation. I would not go anywhere else! Bill F.

Thank you again Danielle Nagy and Martinos race engines for recommending me again to OSheas Auto…read moreRepairs. Did a great job in taking care of my car needs. Satisfied customer.

Vasco was very nice and able to accommodate my schedule. He went out of his way to ensure I got the…read moreexact part I needed for my Ford Fusion and also gave me a fair price. Overall, the service was great. He answered all my questions and did good work.

One of the most trustworthy business in Monmouth County. Jared and his staff are always fair and…read moreget the job done right. They care about their reputation and it shows. Jared is a class act and one of the most respected business man around

My car needed new tires. Everything was quick, professional, without anu unnecessary waiting. Guys…read morewere super friendly. The price was fait too and you can tell they actually care about their customers! It's rare to have such good experience !

Took my BMW there and Nick and his team did a great job for me. Gad the check engine light on due…read moreto an oxygen sensor. On the way there, my water pump gave way, and Nick got this fixed as well. A very satisfied customer! Highly recommend!

I saved a ton of money and aggravation coming to Nick. Audi…read morewanted to charge me $18000 for a new transmission and mechatronic control unit. Audi was useless and Nick charged me a little over $7000 to fix my ailing S4. Yes, that's also a lot but a far cry better than what Audi wanted. I haven't had any issues since he repaired my car. He has done other work for me. He's polite and communicates with you and returns your calls in a timely manner. Just like one reviewer said, Audi can keep their fancy Starbucks etc. Thanks again Nick!

They called me before 10:00 am and had identified the…read moreproblem. It was not what I was hoping for but, now I know. They are good, hard-working, reliable and friendly!

Amazed with the customer-focus these guys have! I walked in…read moreas a stranger needing a tire swapped on an odd size rim. I assumed I'd have to leave it and make a 2nd trip to pick up. Surprise! They agreed to do the job while I waited! During the swap, they had to re-adjust the hydraulic change machine pins a couple times before the rim would lock. 20 minutes later, job was done and they asked for $20. I was so pleased, I gave them $50. They still don't know my name but they have a new customer.

Stay away from this shop if you value your time and money…read more I dropped off my 2017 Audi Q7 after hours and left a written note clearly stating that the steering rack had failed after a storm. I wasn't asking them to diagnose an unknown issue--I already knew the problem. I simply needed to know if they were able to repair it. Instead, they kept my vehicle for four days, then called me only to tell me exactly what I had already written in my note. After that, they admitted they couldn't perform the repair because they don't have anyone who can program the steering system. If they knew they weren't equipped to do this type of repair, they should have told me immediately instead of wasting four days of my time. They then charged me $170 for a diagnosis I never requested and even listed inspections that I never authorized. The worst part was their attitude. When I questioned why I was being charged for something I had already identified myself, instead of trying to resolve the issue professionally, they threatened to call the police. Based on my experience, I cannot recommend this shop. I felt that my time and money were not respected, and I will never return. I strongly encourage others to look elsewhere for honest and professional service.

I have been going to Ray for 25 years. I have always left with a smile on my face. They are honest…read moreand caring with their customers. I have never had to question their work. I highly recommend.