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Velocity Urgent Care

2.1 (22 reviews)

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4 years ago

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3 years ago

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2 years ago

They take care of your issues and are kind. It is crazy to see some of the "customers" they have to deal with and keep smiling

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6 years ago

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M.D. Express Urgent Care

M.D. Express Urgent Care

3.2
(26 reviews)
16.0 mi

SLOW and RUDE No real organization to care…read more DOES not listen to the patient for full information before prescribing or determining condition Even with a reservation, it took THREE HOURS just to be seen for a sinus infection and then 30 more minutes to get the script I was likely exposed to flu, covid and norovorius, pink eye etc.. just waiting to get some care

Terrible experience at M.D. Express Urgent Care (Newport News)…read more I went in fully aware of what was wrong with me and exactly what I needed to get better - something my primary care physician has successfully prescribed for me multiple times in the past. After a culture confirmed what I already knew, I simply asked for the medication that I know works for my body. Instead, I was met with condescension and arrogance from Helena Lewis, the practitioner on duty, who outright refused to prescribe it. She informed me the side effects were too risky, despite me explaining clearly that I've taken this medication before with no problems - and that I'm well aware of the risks. Her response? Still no. Let me be clear: the medication I asked for is NOT a narcotic, it has no recreational value, and to my knowledge, it can't be abused or used to make illegal substances. Yet I walked out of there with nothing. I was essentially told that I was going to take what Ms. Lewis wanted me to take because she decided she knew my body better than me or my own doctor. She didn't listen, didn't trust my experience, and didn't care that I work 13-hour shifts for the next three days and couldn't wait to see my pcp or take more time off to do so. I've had far better experiences with Patient First, where they actually listen to the patient. M.D. Express, on the other hand, clearly prioritizes their own rigid opinions over patient care and common sense. Thanks for nothing! Helena Lewis clearly has a God complex and no interest in listening! I will NEVER return here - and I suggest you don't either, unless you enjoy wasting your time, money, and energy on a provider who thinks she knows your body better than you do!

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My girls immediately received the care they were desperately needing!!
My girls immediately received the care they were desperately needing!!
M.D. Express Urgent Care
M.D. Express Urgent Care

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Velocity Urgent Care - Suffolk

Velocity Urgent Care - Suffolk

2.8
(18 reviews)
8.9 mi

First flag should have been the appointment thing for a place with Urgent Care in the name…read more Came in and although I was seen pretty quickly I left with a "here's some specialists and good luck." None of the referrals called me like I was told and I went else where and the issue was addressed in house at another "urgent care." The staff was seemingly nice but I didn't get too much of a warm and fuzzy that folks care. Wasn't going to do this but called lately as my daughter was sick and I wanted to do a walk in and was told we don't accept walk-ins. Even though others have done so. Again going with another "urgent care" and won't even look to this one in the future.. even though it's a 3 minute drive from the house. Wish I could give negative stars.

I wasted $80 on an exam (with insurance). After they did the exam I was told "sorry I can't put in…read morean order for you but here's free options" - whole time I don't qualify for the free services that's why I went to urgent care. They then proceeded to prescribe me antibiotics that cost over $300 at the WRONG CVS PHARMACY location that I corrected on my paperwork (I told the receptionist that I corrected it. She was nice but not attentive to this). Best believe I cancelled that prescription. I went to a women's center for the same exam, they sent a screening order, and prescribed me the SAME exact antibiotic - $5 at Walgreens with my insurance. Just go to Patient First and Walgreens. Avoid Velocity and CVS.

Velocity Urgent Care - urgent_care - Updated July 2026

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