Staci at Earl's Bike Shop took great care of me today. I needed a heavy duty hitch mount bike rack on short notice, and I was afraid that I would need to mail order it and wait. I'm so glad I checked with them first, for not only did they have one in stock at a reasonable price, but they assembled it and installed it on my vehicle for no extra charge. Then provided a quick training class on how to use it. Now that is customer service at its finest! They also have a nice selection of bikes and accessories available in the store, and are conveniently located right across the street from Haggen's on Meridian. Once the traffic circle is complete it will be even easier to visit them. read more

Took my bike in for new tubes, pedals, and overall tune up. They added it tot he current workload and I got a text 20 minutes after dropping off the bike. Great and helpful staff. Very friendly. read more

I worked with Staci for a project where I needed my bike picked up and returned. She was very clear and helpful, and the work was done quickly. The cost was really reasonable, considering what I asked. The fix was perfect and I felt it was a good experience and a great deal. read more

Been going here for so many years! Absolutely lovely, and attentive. The owners and employees are really great, and willing to help out.

Here we go ! Ive shopped at Earls bike shop for several years, And my last experience was not great!! Ive known Craig and Stacey for At least 10 years , I shop at all local bike shops , I feel that sharing with them all keeps our community strong! Now to the nut and bolts! Being rude to a customer is not good practice !! ( more than once) (Stacey) SO , I have different outlook when I speak with people ! You must always be kind to people even if your not having a good day. These impressions will radiate with a person for a long time, where you don't to return to that business!! I don't care to return to there store Again! read more

Hi - I had to replace a bottom bracket on a 6-year old TREK, and I also needed the tools to do this. Earl's Bike Shop had everything I needed, I just ordered the B-B and the tools on their website and picked it up during the day. Earl's is a good bike shop, customer service is good too, I'll be back... :) read more

These guys are amazing. I had my time trial bike repaired and also had my tires (tubular) replaced. They did an amazing job and the price is very fair. I highly recommend Earl's. Thank you very much! read more

Earl's Bike Shop - Tuned up and was ready to go fast - Bikes Near Me - Bellingham, Washington

Thanks, Earl & crew! I hadn't ridden my bike in about 7 years. With the gyms and yoga studios limited or closed, I needed to get moving. I saw good reviews and was able to contact them directly through Yelp! for an estimate and to set up a dropp off time. So, I took my dusty, crusty Cannondale and my husband's equally ignored Schwinn to Earl's for a little TLC. Dropping them off was easy - masked up employee came out to get the bike and my information. The bikes were ready in two days!!! I was expecting a week or so! Wow! Easy pick up from a masked employee who even wiped off my credit card before handing it back to me. Rode my bike 10 miles last week and it was like new. Thanks, Earl's! read more

Terrible customer service. The lady started out looking annoyed before I even spoke and then argued with me for 5 minutes that I didn't know what I was talking about. I did know and all I needed was about 5 pumps of air from a $30 pump. I was told that I needed to check my bike in, leave it and pay for service or purchase a pump. I would have been glad to buy the pump but I was a little shocked at how I was being treated and I certainly wasn't going go through a whole checkin process and then leave my bike for this. Even if I hadn't spent $1000 in this shop in the last month, I would still expect such a small favor to be gladly handled. Instead, I was treated rudely. They have been nice enough in the past when I am buying things but when I needed a little help (maybe 30-60 seconds of their time?), I was treated as if I was an asshole for even asking. I get no sense that they get any enjoyment in the services they provide or have any desire to be helpful or to be a part of this amazing biking community. They here to profit off of the biking community in any way they can, not be a part of it and have proven they wouldn't lift a finger to help someone in need, even if it's no sweat off their back to do so. I went up the street to another shop and had a much better experience, so I will go there from now on for everything I need. I won't even come to Earl's to take advantage of the service package on my mountain bike. I am shocked by how stupid this is. I spend a lot of money on bikes and parts. I don't get the sense they care but my money will be spent elsewhere and when I am asked for my recommendation for a bike shop, I will steer my friends away from this place. read more

This will always be my go to bike shop in Bellingham! When I received a box of bike parts for my e-bike, I quickly realized I was not equipped with the knowledge necessary to assemble it. When I called Earl's bike shop, they were able to help me out big time at a great price. They had great and honest customer service and bike knowledge. They also finished my bike about a week ahead of schedule. This is how you get a customer for life! read more

Earl's Bike Shop - My Rad Power E-bike, assembled by Earls Bike Shop. - Bikes Near Me - Bellingham, Washington

I am so grateful this place is here! Craig and Stacey "get" me and my riding style. They recommend things without ever being pushy, and they make helpful suggestions based on their observations of the way I wear out my parts. I used to go to Seattle to see my old mechanic until he retired. I'm so glad I took a chance on Earl's, I like them even better. read more

I purchased my bike here 3-4 years ago. Superb customer service. They always take care of my needs immediately and not only that they listened to what I was needing and looking for with a price point limit, they sold me a great bike at a great price that fulfilled my needs. I just put on new tires and tubes based on my current needs, another home run! Thank You Earls Bike Shop! read more

I decided last week to pull the trigger and finally purchase a bike. Things have changed a lil since I quit CCD riding 8 years a go. Earls did a great job fitting me with the best bike. They were friendly, knowledgeable, and helpful. The only negative thing I can say is that they did not have the accessories I wanted. But in this I am understanding; Covid has destroyed a lot of supply chains. I recommend Earls to anybody who I SC looking for a bike read more

Super friendly people, they're the closest bike shop to me so whenever I need anything, I come here. They helped me out when I first got back on a bike after years of being a skateboarder solely. I'd recommend them :) read more

Great place. Earl and the team are friendly, knowledgeable and honest. 5 stars all the way. Walked in...and rode out! read more

Earl's Bike Shop - my new ride - Bikes Near Me - Bellingham, Washington

I've been taking my bike there for a few years, but the service quality has really gone downhill recently. It seems like they're extra busy and are rushing things. Took my bike in for a tune up. Got it back and the dish of the rear wheel was way off, the tires weren't fully inflated, and no one mentioned it to me in person, but I read in the notes on the receipt they emailed me that the front wheel was bent. Taking it to a different shop to get the rear wheel dished and see what else was missed on the tuneup. Hope they get some more help soon so they can take the time to actually do full tune-ups properly. read more

Super stoked on the customer service here. I walked in a bit after 6pm (they're open until 7pm on week nights!) with a rear tire I had bought a couple of weeks prior. Long story short, they warrantied the tire since we were all in agreement that it was manufacturer defect (the bead was coming off after only about a month of use). In a past experience, when fixing a spoke on my commuter, they lent me a bike for a couple of days (free of charge) so I could still get around. Prices for swag are super reasonable and they've got my trust as an awesome bike shop that wants to ensure you're out ripping the streets and trails of Bham! Thanks guys! read more

I was riding in the RSVP and when I got to Bellingham found my seat bracket had cracked. It was late and nearby shops close to closing so I went first to one shop that didn't have the right size post in stock. I dashed to Earl's and fortunately they had the right size and swapped it out so I could continue on to Vancouver the next day. Thanks Earl's! read more

Earl's is the best. My sister and I are doing trip down the coast and Earl's hooked us up with great service AND drove our bikes to meet us at the Canadian border. Stacy, in particular, provided us with amazing customer service. Tell them any problem and they help you fix it, awesome! Made it (:!!! read more

I've been doing business with Earls almost since they opened. Two years ago I purchased an ebike (Gazelle brand) and have had two routine services on the bike. Earls provides excellent service both before and after purchase with pickup and delivery if needed. They take COVID precautions seriously to protect themselves as well as their customers. They are a family owned business and they honestly e as opposed to the larger shops in town whose main interest is in upselling and seemingly wanting to provide unneeded services. I've found that Earl's honestly appraises your needs and provides their services at very fair prices. read more

I have a Rad electric bike and have used Earls 3 times this year for tune-up and flat repairs. All around great service/advice and would highly recommend. They also pick up and deliver at no charge and will pick up for free within the city if you break down when they are open. read more

The first time I went into Earl's 10 years ago, I had literally dig a rear rack out of the lawn of a rental. I cleaned it off, and I needed some mounting hardware for it. They dug around and handed me the screws, and said - "go ahead and have them, just remember us." Since then, I've purchased five new bikes and one consignment bike from Earl's. They worked on my 30-year-old Bridgestone commuter to keep it running and were always sensitive to price and quality - never trying to sell me on anything - in fact, usually the opposite: more of a what do you really need not what-new-shiny-do-you-want or what-should-you-have. They make sure you've got lights and helmets! They care about your safety. Super knowledgable - always have great advice about anything from bikes, to accessories, but also groups to ride with, the local scene - even changes to the cycling infrastructure in town. If you're a die-hard commuter, parent, 'cross racer - this is a great place. The epitome of the local bike shop. read more

(Review was from a year ago or so) Rude, had a gift certificate for a bike, just very condescending, made me feel weird about not knowing much about bikes. I don't think they were trying to be rude but they came across as rude in my opinion and I work in customer service so it's hard for me to be offended. WOULD NOT RECOMMEND. read more

Writing this as a young female bike commuter‍. I had heard a bunch of great buzz around this place but everyone working here is super rude and condescending to non-cyclists/biker bros. Take your money elsewhere where you will be treated with respect. While inquiring about the used bikes, staff kept telling me I didn't fit any of the bikes I was looking at (I'm a short gal) and talked down to me like I didn't know anything about bikes or biking. Wouldn't answer any of my questions without a know-it-all answer. Bellingham adventure snob culture is getting really old. read more

Wonderful customer service! Pickup and delivery for $5 made getting a tune-up a breeze! Thank you so much for the prompt and courteous service! read more

My chain broke at Cornwall park, just down the street from this shop. A driver saw me flummoxed, holding my chain, pulled over and pointed me towards Earl's, much appreciation to her. I walked my bike to the shop and explained my predicament, asked if they had time to check the spacing and overall condition of the chain, cassette and rings. Turns out every stand was full and they're booked out three weeks. So they offered to take my bike in and send me home with a loaner --total overkill for a broken chain, so I declined. I suggested they just sell me a chain, help me get home, which they obliged, $17, but then refused to help me put it on. "There's just so many variables," he said. What? So I turned my bike over on the sidewalk in front of the shop and pulled up a youtube video on chain installation, feeling awkward and stunned to be in that position. I was having a hard time figuring out how to route the chain around the derailleur, especially with the sun glare on my phone and finally asked a mechanic who'd come out to test ride a bike that a lady had just dropped off, no appointment, for help (she'd purchased her bike from their shop so I get the special priority but really, no regard for a broke down biker?). Took him all of 15 seconds, yes 15 seconds of pointing and directing and whala! I snapped my chain into place--Thank You Cyrus!!! But really Earl's? What have I learned? -Carry a spare chain and instructions on how to install it -I can't really count on Earl's bike shop when I'm on the road in a jam. I've toured thousands of miles with the support of numerous local shops and never imagined I'd have this experience with one, polar opposite. Local trappings with corporate service. Sticking with Jack's from here on out. I'd rather bus home than end up here again. read more

A great bike shop. They were very well informed. I was pleased to see an excellent selection of used commuter bikes. They did a fantastic job helping my daughter pick out her first commuter bike. Will definitely be back. read more

So happy with this shop, First; the hours, open till seven on weekdays! Stellar! Literally 99% of the reason I even walked in the shop at 6:30... because it was open! Huge deal for a guy who works later than normal. Second; the service, top notch, they heard me and did what was agreed upon and delivered the bike on the day they said they would. Third; craftsmanship , had brake levers and calipers installed on a fixed gear bicycle and the flip flop switched to freewheel as well as maintenance on the bottom bracket, all of it is on point and operates as it should without any kind of variance. 1,2,3 check check and check Oh wait! Price I certainly feel I got my dollar's worth. I'm not from the area but I know that Bellingham is lucky to have a quality bike shop like Earl's Ima go ride now. read more

Great place to get your first commuter bike or any bicycle honestly. Went there to get my first commuter bicycle and five years later brought my brother to purchase his. Both experiences great, they are so knowledgeable and care alot on what best fits you. I would highly recommend Earl's bike shop to anyone interested in a bicycle! read more

Totally unhelpful and uninterested. I have attempted to work with Earl's on multiple occasions and have always been met with a standoffish attitude and unhelpful staff. I would give this shop a wide berth and try the other local options. read more

for my brother: I recommend that nobody EVER go to this sh*t-shop of an establishment! I went there to remedy my pedal falling off my bike and was treated as if I had Leprosy! I was sold a bolt ($3.50) and I asked if I could use an allen wrench to attach the bolt. I was told "we don't lend tools". OK, fair enough. My bike was right outside the door so I asked "How much would you charge me for you to tighten up the bolt?" and was told, "we're booked solid for three weeks"! I then asked if I could please get some kind of assistance because I am a cyclist in need of help. "We only help people with flat tires"! Now I'm IRATE!. I walk out the door to see that I needed a nut, not a bolt. I went back inside to give back the $3.50 bolt and get a (probably) $.50 nut. No adjustment was offered for the price difference and I asked if I could get a receipt? I was then told that I don't need a receipt! I hand tightened the nut and made it to a friends house to properly fasten the nut. I can't ever remember being treated with such disdain in my life and I am 60 years old. BOYCOTT this place!!! There are plenty other bike shops in Bellingham and Fairhaven to go to and know how to treat people with respect and can help a broken down cyclist! read more

Just picked up my new wheel. I brought my old rear wheel in with a mangled hub, and they told me on the spot what to expect. They did the work when they said they would, and got in touch with me before building a new wheel. Basically they acted with high integrity, and I am pleased with the repair experience. read more

These guys are the best. I've been looking for an electric assist bike to commute with and they went above and beyond to find a model that fits me and gets the job done. As a female on the shorter side who knows very little about bikes, they treated me with respect and enthusiasm. They brought several bikes to my house to do a practice commute with to make sure it would do the trick. They even rode with me to help me figure things out. When I finally made a decision they delivered it to me and picked up my old bike for consignment. All on top of their already busy schedules. And always with a smile. They really do love what they do. And they're good at it. Knowledgable, supportive, enthusiastic and patient. Love their products and customer service. The ONLY place to go, in my opinion. read more

Super friendly and knowledgeable! Not much accessories or merch but what they have is quality and useful!

So, I went in to the shop Saturday looking for a bike rack. Let me first say I moved to Bellingham a bit over 3 years ago from the Midwest. OMG what a different world! I have loved falling in love with all that is outdoor fitness. My first choice is to shop small and local. Hence the decision to shop at Earl's. I entered the shop and noticed the salesperson was busy with a customer. I glanced about and was pleasantly surprised to get a greeting from said salesperson. A nice fellow came out from the back and asked how he could help me. I stated my need for a 2 bike bike rack and he showed me what they had. I was sold at their decision to stock American made products. Slam dunk! Purchase complete and free installation! read more

I just got a Specialized Sirrus 4.0 from Earl's and I am really happy. Months ago I contacted them about availability of fitness bikes and when one became available, Kara contacted me. No other bike shop that I contacted kept me in mind like they did. She handled my purchase from start to finish and was terrific. We went for a short ride and she set the bike up for me, made sure that I was comfortable and taught me about technology that I wasn't familiar with. Kara was really knowledgeable, friendly and nice to deal with. Thanks, Kara and Earl's! read more

The store used to be great. The new owner has kept it going but killed the vibe of the place. The new owner is a bit overbearing and controlling with a harsh attitude. Still got great bikes and mechanics but has seen better days and there are far better places in town with top notch customer service, no need to slum it. Looking at other recent reviews it would appear I am not alone in this conclusion. Check out the Hub if you want to buy used from a shop with quality mechanics. Check out Fanatik, Kona, and Lost for great new bikes with decent to great service. As always shop around online too, it is best to support local shops but online research is important. read more

The best bike shop in Bellingham, in my opinion. Owners Staci and Craig are knowledgeable and friendly and they patiently took the time to ensure that my husband and I found the perfect bikes for our commuting needs. We received great customer service at our initial visit and have consistently received the same high level of service every visit since then. read more

Our family loves Earl's! Their service is friendly, helpful, and fast. Drop your bike off in the morning, and there's a pretty darn good chance you'll be getting it back that afternoon. They also stand behind what they sell, and if something goes wrong will happily fix it for you quickly. This may not seem like a very big shop, but they have a huge selection of bikes for sale in the back. If you want to support local business, you've come to the right place. read more

WORST customer experience EVER!!!! I bought a rack for the back of my bike and it didn't fit. Everyone was rude and the gal working was super rude. I had all the original parts in the bag it was never installed. I never even took them out of the bag as I realized the rack wasn't high enough. The lady said in a rude tone "Where are all the parts?? Never mind. it doesn't matter anyways." Then she goes to get my receipt and yells "Karmas a bitch." Not sure where that came from but not very professional. I will never ever come back. Was looking at new bikes and will definiteh not be purchasing from here. read more