Q is excellent. gives amazing leg massage! She is very thorough. [[HIGHLIGHT]]I have gone to her for years.[[ENDHIGHLIGHT]] read more

Venice Nail Salon - Nail Salons Near Me - Rockwall, Texas

My daughter and I visited for full sets and pedicures. While the services themselves were adequate, several aspects of the customer experience were concerning. [[HIGHLIGHT]]First, I was not offered any beverage or hospitality during the appointment.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]More importantly, I had to specifically request a paper receipt after payment.[[ENDHIGHLIGHT]] Upon reviewing the receipt after leaving the salon, I discovered a 2.25% convenience fee had been added to my transaction without any prior disclosure. When I called to inquire about the charge, I was immediately offered a refund. However, my concern was never the amount itself. The issue is transparency. Customers should be informed of any additional fees before a transaction is completed so they can make an informed decision about whether to proceed. There was no signage posted at the register, and the fee was never verbally disclosed during checkout. [[HIGHLIGHT]]Additionally, staff engaged my minor child in personal conversations regarding her appearance without first addressing me as her parent.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]As we were leaving, we were also repeatedly encouraged to leave a 5-star review, which felt uncomfortable and inappropriate.[[ENDHIGHLIGHT]] Businesses have an obligation to be transparent regarding pricing and fees. Undisclosed charges, even small ones, undermine customer trust. I believe customers deserve full disclosure of all fees before payment is processed, not after they review their receipt. [[HIGHLIGHT]]Unfortunately, based on this experience, we may think twice about returning.[[ENDHIGHLIGHT]] read more

Venice Nail Salon - Nail Salons Near Me - Rockwall, Texas

I have gone here for years., before it changed hands. Today had David and he told me "It is like digging for gold" while he started cleaning under my nails. [[HIGHLIGHT]]I have NEVER BEEN SO HUMILIATED!!!!![[ENDHIGHLIGHT]] I will never go back to Venic Nail Solon in Rockwall, TX. Thank you David for ruining my experience with your salon. NEVER AGAIN WITH YOU! read more

I wanted to make this place my go to place but I will never go there again. 1. Very high prices I was overcharged three times. The last time was for $100 Jennifer, was supposed to return back $100 and never did. 2. [[HIGHLIGHT]]Bad customer service, especially from Jennifer, who is very arrogant for no reason she's fake attitude and Fake name just fake everything. Not honest[[ENDHIGHLIGHT]] 3. Bad business practice. Employees Gambling , food left out and unclean equipment. Rockwall has better nail salons in the area. This one is not good. read more

Came here with the intentions of making this our new nail spot, but we won't be back. Not only did our nails fall off within two weeks but we paid $170 for a little girls dip and I had tips with a small design on each nail. I've had the same design at another place and they only charged me $80 and my daughter $33 and they lasted 4+ weeks. read more

[[HIGHLIGHT]]Le is amazing and can do anything you want him to do!![[ENDHIGHLIGHT]] One is amazing for pedicures! Great atmosphere and good prices! read more

Venice Nail Salon - Nail Salons Near Me - Rockwall, Texas

i had Joseph! amazing service, very nice job, he was very nice and didn't take a long time. [[HIGHLIGHT]]The vibe is always great been going to Venice nails for years now[[ENDHIGHLIGHT]] read more

Venice Nail Salon - Nails - Nail Salons Near Me - Rockwall, Texas

I usually don't leave review but this time I had to. I've been to so many nail salons and honestly I've always been a little disappointed in the results of the nails I've asked for, but I've come here twice now and the second visit has been even better than the first. [[HIGHLIGHT]]Both times I've been greeted and sat quickly for a walk-in on a weekend even though they seem to be a popular little spot.[[ENDHIGHLIGHT]] Both times my nail tech has taken their time, and made sure the nails are nothing less than perfect. This is the first nail salon where I feel like the result is actually better than the reference photo. You guys made my vacation week! Thank you! read more

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[[HIGHLIGHT]]I always book with Q - she does a great pedicure & massage![[ENDHIGHLIGHT]] Usually one of the other girls does my manicure but the last time I was there I got gel manicure & Q did it and my pedicure. Great job as always. The others who have done my regular manicure in the past have been good but Q is outstanding! They have a nice selection of polish too. read more

Now that this place is under new ownership, I decided to come back and give them another try. I had my nails done by Blanca. She did a great job on my pedicure and also gives good massages. I like the "chrome" polishes so I was happy to see that they had a nice selection of colors to chose from. Even though I got 20% off my pedicure, I still ended up paying over $80 bucks (with the tip), which I thought was a tad on the pricey side but I'll give them another try to see how the service and pricing compare to other locations. read more

Came here for the first time today with my husband and best friend to all get manicures together. When we came in we told the lady at the front desk what all we wanted and were promptly seated all together. They immediately started working on us and had my husband and I were done within 45 minutes. Our friends nails took a hour , we are all really impressed with how quick they had up done here. The employees were really nice to us here and I feel like they also enjoyed our company there too, it really felt welcoming to us... We all liked that this place is a lot more laid back and relaxing. The warmer colors they chose for the color scheme is more welcoming to us. We will be coming back, keep up the good work. read more

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the quality was really good and the staff was really polite. the nails always come out looking amazing!

[[HIGHLIGHT]]I had 'One' do my gel pedicure. She was SO nice.[[ENDHIGHLIGHT]] I've had a lot of pedis over the years and she did maybe the best leg massage I've ever had during a pedicure! Seriously if you love a great pedi ask for 'One'!! We kept getting lost in translation from the manicurist translating but One still did a phenomenal job on my gel mani that would coordinate what I was wearing to a wedding that week. I actually got compliments on the color later! Gel takes so long which is why I don't normally get that. [[HIGHLIGHT]]One was really patient at getting the Gel done right and didn't get snippy or start rushing, even though I knew it was taking a little longer than their general allotted time[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]I tipped her extra ($20) and she was so appreciative.[[ENDHIGHLIGHT]] I usually do $10 or $15 tip but I hope that covered some of the extra time in the chair after a really relaxing and fantastic pedi! For anyone reading, it's total BS to still be tipping someone doing this level of service on you (some customer with real pain in the butt instructions too) and still tip the manicurist $5. Especially if you see them regularly! It's 2024 and that doesn't even cover two gallons of gas. The gel mani on my feet was well done and stayed for about a month (until I needed to go back for growth)! I'm not sure overall service wise if I would continue driving out of my way BUT I would totally go to see One again! Life changing pedi really! Noting: I used to have Vincent & Noah work on my mani/pedis. They have since left for another salon (such a loss!). There also seems to be a management or owner change at Venice between Christmas & June. Hence the new frequent text marketing campaigns. read more

Good salon I will telll my friends and family about it It a nice and beautifully salon . They just Remodeling it too. read more

I'm completely disappointed with the service I got today. I came in asking for some nails that I saw on their instagram and the results I got were absolutely ridiculous. I can't believe this is what I paid for. read more

Venice Nail Salon - This is what I asked for... - Nail Salons Near Me - Rockwall, Texas

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First time coming here and it is definitely worth the hype it gets! Minh is the person you want to do your nails if you are getting any design! He's very talented and did not rush to get them done! I will definitely be coming back here the atmosphere is very nice too! When you come in they make the prices very clean on a little nail menu sheet so theres no price mixup! Designs cost extra but its worth! read more

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They made my daughter feel so special for her birthday. Put a bday sash and crown on her, sang happy birthday, got her a donut with candles. Vincent did an amazing job making her birthday nail dreams come true. Highly recommend this place. read more

Venice Nail Salon - Nail Salons Near Me - Rockwall, Texas

They have new management and a special going on so I decided to give this place another try. Tony gave me one of the best foot/leg rubs I've ever had. Place has been remodeled and now has new owners. It was a very pleasant pedicure. read more

Very clean!! It was a positive experience all the way around. Everyone was very nice and they did a great job on my manicure. Highly recommend!! read more

I'm giving two stars instead of 1 because I've been coming here since the salon opened and, overall, have been satisfied. The past few visits I've been disappointed, culminating in today's visit which was unacceptable. I had the deluxe pedi. I have never had someone cut my toenails using a cuticle nipper - and there is a reason for that. The tech cut a very uneven piece off the corner of my nail resulting in an unreparable nail with a chunk out of it. She also nipped my toes not once, but three times. After that she rushed through my pedi. She didn't bother to buff my heels or the bottoms of my feet, which, frankly, needed it. She also didn't bother to put foam spacers between my toes until the end when she realized my small toe was in the way. Then she only used a piece of foam between the small toe which promptly fell out as I walked to the car. The shop is convienient but I don't think I will be back. read more

Love how they take their time and always make sure I'm happy with my nails. It's not over crowded like the other nail salons in Rockwall. 100% recommend read more

I absolutely love this place!! The atmosphere is amazing and so I the service!! It is so relaxing and the staff is so helpful and considerate!! The work is always quality!! This is the only place I'll go!! It is also so beautiful inside!! Super elegant!! read more

Venice Nail Salon - Nail Salons Near Me - Rockwall, Texas

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I came here to get a pedicure with my daughter for "girls' day". Pedicures themselves were average. Pricing is average. Customer service is the worst I've ever experienced. The lady who was doing my pedicure spilled paraffin everywhere because fore putting my feet in the bag. She scrambled to clean up around her area and then cane back and still used the (now cold and hardened) paraffin for my feet. She saw me looking confused, and continued to try to smoosh the hardened wax around my feet. When we were done, I noticed that the paraffin had also splatters all over my boots. I showed one of the technicians and she ran to the back with them to scrub them under water. They're suede & sheepskin/wool boots, so the water alone ruined the outside of the boots and the wax left nasty, grease stains all over the outside. When I explained that the boots were not going to be okay, the lady I'm assuming is the manager/owner yells across the salon without getting up from her chair saying it wasn't on purpose, so I shouldn't expect them to do anything about it. She then asks (again, loudly in a somewhat busy salon) how much the boots cost and if they were new. I answered and said they were less than a year old. She said that I couldn't expect them to replace used boots since it was an accident. Another guy came running over and said not to worry, they'd "have them cleaned". I was still there with my4-year-old and pretty embarrassed at this point with the whole salon looking at me, so I agreed to leave them "to be cleaned" thinking at least they'll take them to a professional cleaners. NOPE. I get a call 30 minutes later that they were "all clean" and ready to be picked up. When I went in to get them, the suede is water and oil stained and not soft at all (from scrubbing under water, I assume). The manager asked if they were ok, and I told her "Absolutely not. They look terrible." Her actual response was, "sorry!" So, I'm out an $80+ pair of boots with absolutely nothing offered as compensation (not even a complimentary or discounted service - zip, zero, nada) and was treated like I was the problem when their employee single-handedly ruined something of mine. Needless to say, with customer service like that and a complete disregard for how to treat people, I will be ever be back. read more

Mr. Lee does an excellent job on my nails, and he finishes off with a great hand/arm massage.

Great relaxing environment!! Love the atmosphere and vibe. Great service! Will definitely be back.

The worst pedicure I have ever had in my entire life. This is my second bad experience here.

I haven't had my toes done since end of July bc of covid concerns- I have two kids and I try not to do anything that isn't absolutely necessary. That being said my feet were AWFUL. Cracked heels and half polish on all of them. I was looking forward to this. I got the 28 dollar pedicure. I know that is the basic one, but I didn't want to be there long. Don't worry, the guy couldn't get me out of there fast enough. Didn't even rub my feet. Rubbed my shins for a hot second and then went straight to polish. I do feel bad about leaving this kind of review bc the place is clean and the manager lady was nice and friendly, but it's so disappointing that I finally made the exception to get the pedicure and that it ended like this. I won't be back. read more

Nail tech was really nice but I was there almost two hours for a solar pink and white set..... which is not what I got. I explained to her I've been getting the nexgen powder and I hate it because they only last two weeks TOPS. Just wanted the old school solar acrylic pink and white.... but instead she dipped them pink and white. I dismissed it because she was nice and I wasn't trying to waste anymore time. The final product was a disaster as seen in pictures. Only reason there's two stars is that she was really nice. read more

Venice Nail Salon - Nail Salons Near Me - Rockwall, Texas

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Terrible customer service. I got nicked 4 times and i complained to the owner and al she did was giggle and say that i need to come back in 2 weeks and she'd make sure it was done right! I informed her I'd never be back. I told her i was letting her know about the nicks in case it got infected and again she just laughed it off! read more

Well i used to like this shop but within the past 3-4 months I've had 2 bad experiences. The first i let go because i was in a rush so i got a rushed job, but this time is was unacceptable . DO NOT LET VICENT DO YOUR NAILS. He is a smart ass and will talk shit to you the entire time . I requested a certain shape and paying my hard earned money so do what i request. I was with my child on Mother's Day weekend trying to spend time with her and the entire time he has an attitude and talking shit because i want my nails perfect and not all lumpy and crooked. If you go to this shop please only request mr Lee...the manager had to come and finish my nails. I SUGGEST JUST NOT COMING HERE ANYMORE. read more

This was our 2nd AND last visit to this salon. $400 for 3 manicures on my daughter's and wife. Only my wife was pleased, both my daughters we not happy with their end result. Nicked many times, lumpy finish, rude staff etc...... I will not be spending my money here any longer. You could tell that the staff was talking rudely about my daughter's in their native language. Staff didnt offer any beverages, experience was absolutely ridiculous. Don't waste your time or money on this scam...... read more

The nail technician painted my toes well but that's about it. They lacked good customer service. When I paid the person that took my money didn't ask me how my experience was. He left before I even signed the receipt. Nobody said good bye or anything. The massage was short lived too. I won't be going back. read more

Best nail spot in rockwall 10/10 definitely recommend coming! Great staff very friendly and great affordable prices!!

I bring my friend to the salon and she just got a nail done. That's her ómbre nails. I just helped her write down a review on yelp because she doesn't have an account here. Let look at her nails and you guys can make your ideas. read more

Venice Nail Salon - Nail Salons Near Me - Rockwall, Texas

First of all, this was only my second visit to this salon. I didn't know that you are supposed to put in your phone number when you get to the check out. The lady checking me out was in a hurry. I tried to tell her that I had gotten a text from them for a 15% discount. She told me it was too late. Today was the last day I could use it due to it expiring. They weren't helpful and didn't care that I was not happy. I am not a happy customer. read more

I've been here three times so far. Two manicures and one pedicure... all which I was very satisfied. The pedicure was seriously the best! I did the aloe vera for my dry skin and it helped my feet tremendously. The 25 minute massage was the on point, it takes a lot to calm me down and I closed my eyes and relaxed through the whole massage. Very firm and not too hard. Both manicures I did dipping powder and they last. Great color choices too! I've been tossing other shops around over the last year because I wasn't happy with what I had to choose from in Rockwall. I'm happy now! This is my go to shop! Every time I've been in all the ladies are smiling and very friendly! read more

I hate writing bad reviews but I have never had this many issues at a nail salon before. I first walk in and I tell them I have an appointment for my sister and I at 2pm for mani and pedi but every single chair and nail person was all taken. Not but 2 minutes after I walk in 4 other people come in and say they have appointments at 2pm for mani and pedi as well... so of course we had to wait because their were so many people there that had the same appointment time for me and no one available because all the chairs were already full. The girl doing my pedicure seemed like she was in a rush the entire time it was the worst pedicure I've ever had. I told the girl doing my nails I wanted acrylic French and kept trying to get me to do the dipping powder French because it was twice as expensive and I told her I didn't want to do that and I wanted to do acrylic French and she wouldn't do it. On top of her not being able to explain services they offer. She started my nails and mid was through she switched and left to do another girls nails and someone else had to come finish my nails. I also got my eyebrows waxed and she was in a rush the entire time just put the wax on and didn't pluck them at all after like they always do and I told her I wanted my lip waxed as well and she rushed out of the room so quickly after my eyebrows and didn't do it but I was just over it at that point. I would not recommend this nail salon to anyone. Worst manicure and pedicure and waxing experience I've ever had. Very disappointing. read more

I was very pleased with their customer service here & my nails. Very sweet ladies & did a great job. Will definitely be back read more

Venice Nail Salon - Nail Salons Near Me - Rockwall, Texas

I finally found a great place to get a pedicure. I was starting to get concerned because most of the places that I have been to you in my area were quick and just didn't do the job right. This salon did not let me down. They cleaned up my toes and applied a good coat of polish. Ask for Vân. She did a great job and she was so sweet. read more

Everyone seemed very rushed, getting people in and out...two people that came in after me, were greeted before me... I had to tell 3 people I had an appt. with Le (due to a good review, I made the appt. with him for a mani/pedi).... another person still came to start my pedicure and I had to tell her also. Le was 20 min. late for the appt. Worst pedicure I've ever had. Literally finished in 20-25 min. No pressure at all to push back cuticles from the nail bed, cuticles were barely nipped at all and only in some areas, only the center of my nails slightly filed, 2-3 quick strokes down the center of my foot with the pumice stone, base coat applied to the center of my nail only. Absolutely ZERO pride in his work when it came to doing my pedicure. Needless to say, I did not get the manicure and I should've left when the pedicure started. I will not return. read more