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    Ventura At Boca Raton

    5.0 (4 reviews)
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    Crane's Beach House Boutique Hotel & Luxury Villas - Living area

    Crane's Beach House Boutique Hotel & Luxury Villas

    4.3(72 reviews)
    9.2 mi
    $$

    What a pleasant surprise to find Crane's Beach House. Familiar with Delray because we lived in Boca…read moreRaton 10 years ago and frequented Delray's night life countless times throughout the years. Brought our electric bikes which made it so easy to take in the area without getting a loan. Check in was easy 1,2,3. Room was as clean as you would want. Bed, A/C, shower, microwave, fridge, 2 salt water pools, beach a 5-7 minute walk... Perfect set up for the weekend get away! Thanks Crane's see you again!!!

    My experience at Crane's Beach House Boutique Hotel & Luxury Villas was one of the most…read moreinhospitable & poorly managed hotel experiences I have ever had. Before arrival, I was never informed that my room would be located on the second floor with stair-only access & no elevator assistance. Traveling with a service animal while displaced due to active home renovations, repeatedly carrying luggage up and down steep stairs alone was physically exhausting. Accessibility limitations should be disclosed upfront. Despite displaying a clearly visible "Do Not Disturb" sign, housekeeping disturbed &/or attempted to enter my room at approximately 9:00AM on multiple occasions. Being repeatedly awakened after specifically requesting privacy is unacceptable, especially for a property marketing itself as boutique luxury. The most concerning part of my stay was the treatment I received from the front desk employee, Ryan. Nearly every interaction felt hostile, combative, & entirely lacking in professionalism or hospitality. After initially booking one night, I extended my stay due to delays with my home renovations. Immediately after booking, I received a phone call aggressively informing me that I still had to check out at noon & could not check back in until 4:00PM. This occurred multiple times throughout my stay despite online inventory consistently showing available rooms of the SAME ROOM TYPE the night before & during the day I rebooked. There appeared to be no legitimate operational reason to repeatedly force a paying guest to vacate for hours while managing luggage, stairs, & a service animal. The repeated forced check-outs & room changes felt unnecessarily rigid & punitive. At one point I genuinely felt less like a guest & more like they were doing me a favor. I normally don't pay to stay somewhere that feels like a prison. The handling of my service animal was equally inappropriate. During one of the early morning housekeeping disturbances, my service dog barked after being startled awake. Within approximately 30 seconds, I received a phone call demanding that I "register my dog." I explained that it was a service animal, which I had already disclosed during check-in. Instead of acknowledging that, I was interrupted and asked, "You mean an emotional support animal?" I again clarified that it was a service animal. The interaction felt dismissive, uninformed, and inappropriate given the hospitality industry's basic obligations regarding service animals. On my final reservation, housekeeping again attempted to enter my room around 9:00AM despite the "Do Not Disturb" sign remaining posted. When I addressed it with the office, I was falsely told that I had supposedly informed staff I would be checking out at 6:00 AM. What I had actually explained was that I preferred a first-floor room because repeatedly carrying luggage down stairs alone at 6:00AM was difficult. Cleanliness was also a major issue. I stayed in three different rooms, and every room had visibly dirty floors. My socks became dirty simply from walking around the rooms. More concerning, the AC vents appeared covered with black buildup and heavy dust, raising serious concerns about cleanliness, maintenance, & indoor air quality. Regretfully, I gave the property another chance & booked an additional two-night reservation because my roof renovation was still unfinished. Almost immediately after booking, I received another disruptive phone call informing me I would again have to fully check out, change rooms, and wait until 4:00 PM to re-check in. After days of repeated disruptions, room changes, & hostile interactions, I requested that the reservation be canceled. I was initially told "no." Only after escalating my frustration vocally did staff suddenly agree to contact Expedia & process the refund. What makes the experience more disappointing is that the gentleman who originally checked me in was genuinely pleasant & professional along with the housekeeping manager. Unfortunately, every interaction afterward became increasingly adversarial. This property failed in accessibility transparency, privacy, professionalism, cleanliness, flexibility, and customer service. The repeated room transfer demands, mishandling of a service animal situation, visibly dirty conditions, apparent mold buildup around vents, & hostile front desk interactions made the entire stay exhausting & stressful. This establishment does not deserve the title of "boutique luxury." I strongly caution travelers, especially those with accessibility needs, respiratory sensitivities, or service animals, to stay elsewhere. HOTEL'S RESPONSE TAKES NO ACCOUNTABILITY, DISREGARDS THE REAL ISSUES & MAKES EXCUSES.

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    Crane's Beach House Boutique Hotel & Luxury Villas - Inside

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    Crane's Beach House Boutique Hotel & Luxury Villas
    Crane's Beach House Boutique Hotel & Luxury Villas

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    Flybridge - IG - @lagordademiami

    Flybridge

    4.7(3 reviews)
    1.1 mi

    What a fun dinner during our yacht club stay! We went for the larger course option and were stuffed…read moreby the end. Lots of fun surprises and impeccable service. Favorites were the bread, butter and salt (54 unique combinations), wagyu, vegetable tagliatelle, and calamansi dessert. Come hungry!

    This review is solely for the breakfast as I haven't had the pleasure of dinning here for dinner…read more This past weekend, I stayed at The Yacht Club located at the beautiful Boca Raton resort. If you haven't been, please do yourself a favor and go asap! Definitely one of my favorite resorts. The Flybridge breakfast is only available to Yacht Club guests and includes a complimentary continental breakfast. However, if you book with the American Express card through their fine hotel program, you will receive $60/pp breakfast credit per day which can be used here. The continental breakfast is set up buffet style which you can find items such as pastries, bagels, cheeses, meats, fruits, teas, coffee, etc. Now for the a la carte menu, I only tried one item and I legit ordered this item every single day because it was that AMAZING! The eggs Benedict - WOW! This has to be the best eggs Benedict I've ever had. Not sure what type crack they put in it but it's made with challah bread instead of a typical English muffin and it comes with a side of scalloped potatoes, again, I don't know what type of crack they put in that either. Absolutely phenomenal and I am obsessed! Please make sure to get this item. Shout out to the chef, Roger. Besides the great breakfast, they have good service and the view is stunning. Be sure to follow me on instagram for more @LaGordaDeMiami :)

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    Flybridge
    Flybridge
    Flybridge - Amuse bouche

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    Ventura At Boca Raton - resorts - Updated August 2026

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