I've learned over the years how to identify quality in a property manager and real estate service,…read moreand Florida Property Management Services LLC is the highest calibre in these respects. Let me speak to their property management service in South Florida, specifically. I own properties in Boca Raton, Florida and Kaneohe, Hawaii and over the last decade I've experienced a wide spectrum of property managers. It took me several years to learn what makes a great property manager, and it took my entrusting the care of my Boca property to Florida Property Management Services LLC to experience first-hand truly outstanding property management service (In Hawaii, Belinda Barnes of Hawaii Homes for Sale LLC is also outstanding). Simply put: I never worry about my house in Boca Raton because Florida Property Management Services is always multiple steps ahead of any contingency that could affect the property. For example, when Hurricane Ida was tentatively forecasted to impact South Florida, Gaston and Rebeca personally went to my property the week beforehand to inspect that the hurricane shutters were in place and ready for the storm. They noticed that one of the new shutters didn't fit like it should and personally oversaw it's repair before the storm in order to protect my property. In another example, prior to putting my house on the rental market, Gaston conducted a thorough property valuation and rental assessment from which he discerned the best price-point to attract prospective tenants and get the house rented as soon as possible; Gaston didn't just pick a number to appease me or leave me in a situation where my house was over or underappreciated, he did the analysis and presented me a studied price-point backed by data that got my property rented quickly. These are just a couple examples of this company that set them apart from other management services. In total, though, every interaction I've had with Florida Property Management Services has been outstanding. From executing meticulous inspections to managing upkeep services and maintenance repairs that sustain the value and rentability of my property to finding trustworthy tenants and developing a long-standing professional rapport with them, Florida Property Management Services LLC does it all, and, importantly, does it all very well. I can't overstate the peace-of-mind I have having entrusted Gaston and Rebeca of Florida Property Management Services to manage my property. I mentioned before that I've experienced a range of property managers over the years. To be candid, an inexperienced, incompetent or, yes, unfortunately, lazy property manager can end up costing tens of thousands of dollars in lost income and other fees, and that doesn't account for the stressors associated with replacing these individuals. Rebeca and Gaston are on the opposite end of this spectrum and have cared for and protected my investment as if it were their own. Make no mistake, Florida Property Management Services LLC is the top-shelf in property management; the 5 Stars is not hyperbolic, I am incredibly grateful they are managing my property. Erin K. McNamara Alexandria, VA

I've been using FPM inc for property on Broward since we moved to Boston and could no longer look…read moreafter them ourselves. Lease up was very simple and they take care of monthly tenant interaction. Their software is also very easy to use for both tenant and landlord. They also have great maintenance and contractors if something goes wrong. I would highly recommend them!

My husband and I have been residents of Valencia Shores and have utilized the Athletic Club and its…read moreservices. We have always found Diane Barwick to be courteous, helpful and a great asset to the community. She is completely knowledgeable regarding all activities and goes the extra mile to make sure our needs are met and takes personal pride in the work she does. Diane is alway dependable and handles any problem that may come up with her expertise.

I recently hosted an Elder fraud event for the residents in my community of Boynton Leisureville…read more Michael and his staff of Danny and Charlie went beyond to make the day go so smoothly for myself, my volunteers and Boynton Beach Deputy Chief, Assistant Chief and their officers. The room was set up taking into account some of our less mobile residents. Easy in and easy out with room for walkers. Because of them, I could focus my attention on the event itself. Afterwards, Charlie took it upon himself to start washing the utensils and trays. Michael and Danny helped get the community auditorium back into shape. It could not have gone better and that is a true reflection of the care and dedication of these men. I sit on many committees and am the Captain of our Citizen Observer team. We work closely with the police. Our parking signs for our patrol car were old and faded. Michael got us new shiny ones and installed them. When the lockbox where we keep the patrol car key started to fail, not only did Michael get and install a new one, but he took into account the struggle we had with the old one, wrestling to get the key fob in and close it. We now have one that is easy to open and the key fits in with room to spare. These fine men are shining examples of the level of excellence that your company provides. They should be recognized for their great work.

I could not have asked for a better service than with Illustrious Property Management.read more

Great management, very good management team, everyone was friendl. Will recommend to everyoneread more

Our experience with San Marino Town Houses was very disappointing. We paid a $3,500 deposit and a…read more$200 application fee, but despite repeated delays and missed deadlines, no lease agreement was ever provided for execution. We ultimately withdrew because the leasing process was never completed, and we lost trust in the property manager. We were repeatedly told the deposit would be returned "next week," but communication eventually stopped. We are still trying to resolve this matter professionally. I hope someone from senior management sees this and will be honest with me and my family.

!!BE CAREFUL -- POSSIBLE FRAUDULENT PRACTICES!! I recently…read moresubmitted a rental application for The Lakes at Deerfield, managed by Investments Limited. My main contact was Jenny, who initially seemed very helpful. After a few conversations, she sent me a video and application forms, but from a personal Gmail account, not an official company email, which was immediately concerning. To confirm her identity, I called the office several times and confirmed she was the person I was speaking with. I then submitted my completed application and personally delivered a $600 money order to the leasing office, which Jenny confirmed by email. Two days later, I was told by phone that my application was denied after screening was "reviewed by her manager, Rosa." No explanation was given. I was told it might be credit related after probing. When I requested a formal adverse action notice (which is typically required by law when a credit or background screening is used for a decision), I was told that they do not provide those. I followed up multiple times by phone and email including with Rosa, the office address listed on their website, and Jenny's personal Gmail thread, but have received no response. I've also been unable to reach either Jenny or Rosa by phone since. At this point, I seriously question whether my application was ever properly submitted or screened at all. The lack of transparency, communication, and refusal to provide documentation are major red flags. I also have not received any written confirmation of denial. I'm sharing this experience to warn others to be extremely cautious when dealing with this property or management company. Always insist on official communication channels, receipts, and legally required notices before handing over any money. If this review helps even one person avoid the same experience, it will have been worth it. To The Lakes at Deerfield, I truly hope you find representatives who operate with honesty and integrity. Whether this was a misunderstanding, a violation of consumer rights, or simply poor customer service, one thing is clear: you must do better.

I live in Huntington Lakes in Delray Beach…read more I am a local realtor. I was in contact today with the campbell property manager's assistant , Julie Anderson. She was extremely efficient and very helpful with a few different matters that I was dealing with. In the past, there have been other property managers and assistants who have not been so efficient or helpful and I just wanted to give a shout out to Julie for being so great! Thank you, Julie for doing such an incredible job!

The property manager's response is pure corporate gaslighting. I kept my word and completely paid…read moreoff my account to a zero-dollar balance within two weeks. Management had the administrative power to pause the automated collections referral while a full payment was actively processing, but they chose to let the corporate machine run anyway.My ledger is officially at $0.00, meaning I am 100% debt-free and untouchable by their legal threats. Yet, they remain hyper-focused on administrative fine traps while our 21 buildings continue to suffer from faded paint and hot, unventilated elevators with broken fans. Future buyers beware."

I've been using this property management firm for 1 year now and their service astounds me! They…read moreare always on top of everything thats an issue on my properties and their service is great. Thanks Onetouch for your great service!

From the owner: At OneTouch Property Management we provide South Florida with over 30 years of experience in…read moreproperty management services. Let us help you secure your investment with our comprehensive, customized solutions. Contact our experienced property managers today!

Horrible place to live. The owners and management make it a living nightmare to live here. Do not…read morelive here the constant construction is like being trapped in hell. They did not give us any notice when we signed the lease, they give you no way to get out of your lease early without penalty they make no monetary compensation for losing access to your balcony! It's horrible I have never felt so enraged by such awful injustice in my life!!! SCAMMERS !!!

Review for TGM Oceana…read more I lived at this property and would never recommend it to anyone. The apartment had multiple leaks from sources outside my unit. One leak came from the apartment above me. Another came from building plumbing. My bedroom became unusable for a period of time. Management knew about the issues. They performed dry out work. They never offered reimbursement. They never offered alternative accommodations. During my tenancy, the building had German cockroaches. This was not an occasional issue. It was an infestation. I previously worked in the pest control industry. German cockroaches indicate a systemic building problem. Standard treatments do not solve this without aggressive, coordinated remediation. Management failed to address the root cause. When I moved out, I returned the apartment clean. Floors were clean. Bathrooms were clean. Walls were clean. Carpets were in good condition. No move out inspection was done. After move out, management sent me charges anyway. They billed me for cleaning an apartment that was already clean. They billed me for carpet cleaning despite no damage. They billed me for additional utilities that I did not consume and had already paid monthly. There was no security deposit. Instead of closing the account properly, they attempted to manufacture charges after the fact. This property shows a pattern. Poor maintenance. Poor pest control. Poor tenant treatment. Aggressive and unjustified billing after move out. If you value basic habitability, fair treatment, and professional management, look elsewhere.

Never had such a bad management experience. Had another company for 30 years with no problems.read more

Our experience with Grant Management has been disappointing from the start. They promoted strong…read moretechnology and streamlined communication, but in reality none of the expected systems seem to be in place. Important documents have not been uploaded, leaving us homeowners without access to basic information. I blame the point person handling our association. At our annual meeting, homeowners attempted to ask questions and we quickly shut down and able to ask questions. Overall the transition to this company has been frustrating and feels like a step backwards. Our previous Management company wasn't perfect, but they were significantly more responsive and effective than Grant Management. LOOK elsewhere for good representation.

Save yourself the trouble of hiring this second rate Property Management company. They are…read moreunresponsive, unprofessional, and there is not a scintilla of understanding nor compassion. Be very wary of the property managers that they assign to properties. There are many other Property Management companies out there with Sterling reputations and not a two star rating.