This place is horrible to their customers. I went in to complain about how they burned my daughters eyes during a wax session and the owner was rude and unprofessional and refused to acknowledge that his technician burned my daughters eyes. I put in a negative review on their facebook page and the owner sent me a private message telling me not to come back to their salon because I only wanted free eye brows. One I wasnt the one who got my eyebrows done and two why would I want free eye brows from a place that just burned my daughters eyes. He then deleted my post because I posted my daughters picture and the message he sent me. Stay away from this place, they are rude to their customers and when you complain about it they make it seem like it is your fault. read more

Venus Nails & Spa - Tech burned my daughter's eyes during a wax, then want a to catch an attitude because I was upset about it and wanted my money back - Nail Salons Near Me - Orlando, Florida

After not being able to find a decent place to get my nails done. The place is beautiful inside, and everything is clean and sanitary. The staff is friendly and attentive. I will definitely be going back. It was worth the drive for the professional service you receive. read more

Venus Nails & Spa - Rio did a great job! I am really happy with my nails. I will definitely be going back. - Nail Salons Near Me - Orlando, Florida

This was my first time going and my last! My pedicure was amazing ! But my full set acrylic nails was sooo bad ! The first day I noticed polish missing on the corners of my nails and little dots on the nails it has been a total of 3 DAYS since I got them done and they look like it's been months. I called the nail salon store to speak to the boss yesterday, he says I can come in and bring a receipt the only problem is I paid with cash and I can not find my receipt, although I do have prof that I was there and the exact time I even know the name of the technician!! I called again today explaining I don't have my receipt but I have prof I was there and ETC. And he still did nothing to help!!!!!!!!!!! To make matters worse I am going on vacation in 1 day and I have to leave with these UGLY NAILS AND THE BOSS DID NOTHING TO HELP WITH THERE MISTAKE!!! NEVER GOING BACK TO THIS PLACE AGAIN. read more

See all

I needed to get my nails done while in the Orlando area and someone referred me to Venus Nails & Spa. The facility is nicely decorated and in line with all things Venus. Andy is the Nail Tech who did my nails and he did a good job. He was very courteous and detail oriented, which I like. Whenever I am in the area, I will return. By the way, the price was very reasonable; $45 for a full set pink and white. read more

I drive all the from Poinciana to come here. The staff is very very friendly the place is very clean. My nail text Lisa is amazing she does a great job every time I come and does not rush. Because of the friendliness the cleanliness and my nail tech I won't go to any other nail salon. Thanks Lisa read more

Just waited an hour which I was told would only be a twenty minute wait. I don't mind waiting especially for good service but it would have been nice for someone to acknowledge that the wait may be longer than anticipated. The girl at the front desk looked at me at least five times so I have highly doubt she forgot. I even signed in. There are so many options in this area, hard working people don't have time for this lack of courtesy. Eventually left without my nails done and will not be returning. read more

PINNY is awesome ! She did such an amazing job on my full set ! She's definitely my new nail tech.

The nail tech (Phan T.) was so nice. She spent a lot of time making sure everything was done good. She did exactly what I asked for and even complimented my nails! read more

Venus Nails & Spa - Nail Salons Near Me - Orlando, Florida

Had a great pedicure experience here. Prices are slightly high but the clean comfy atmosphere makes it worth it!

I have been getting my nails done at Venus for a few years I have spent a lot of money and I have tipped very generously I got my nails filled one week ago and they are lifting at the bottom. I went in today to show them and they said they would fix them but I would have to pay Full Price!!!!! After I spent $45.00 last week !!!!! VERY POOR COUSTOMER SERVICE read more

I've only been here 3 times but it has not disappointed yet. I will definitely keep coming back. The variety of services is phenomenal. And the prices are reasonable. They never rush to finish and get a new customer which I love. Very relaxing environment. Only con is that some of the nail techs answer personal phone calls. I heard one speaking lousy on the phone while doing a customer's nails and I thought it was unprofessional. But that's it. Receptionist is so nice and pleasant. read more

My sister recommended this place and I have to say that it's the ONLY place I go to now! They have so many colors to choose from and they do an amazing job. I leave in love with my nails every time. read more

Let me start by saying if I could give this place no stars I would. The Decor is nice, it's VERY clean and sanitary. That's about the only good part. Upon being extremely overpriced the service is terrible. Me and my Aunt walked in, already we were judged by how we looked and treated as such. I was assigned a male nail tech, I can't remember his first name, but last name was Nyugen on his name tag. He was EXTREMELY rude and irritable. He rushed through my nails so fast. He shaped them terribly they were all diff lengths and he then painted them so fast and sloppy that there were bubbles. I complained about it. He blamed it on the air from the drying fan, but it's the cheap nail polish they use. I asked for a new nail tech, the girls in the front are young and clueless. He offered to fix my nails and this time it didn't seem so bad, but he had the nastiest attitude and in the end of it all I still tipped him 20% upon being charged an up charge for long nails (my nails aren't long) and a charge for shaping (he didn't need to shape he cut down my nails and the shape was already there he actually made my shape worse) none of the nails are even. It was a terrible waste of money and time. The lady who did my aunts nails did not listen to her at all, she applied the wrong color and when asked to change she caught an attitude. My aunt ended up walking out with her nails clear. This place has the worst customer service. Don't even waste your time or money. read more

Venus Nails & Spa - Ugly misshaped nails with bubbles. - Nail Salons Near Me - Orlando, Florida

See all

I came here on a beautiful evening with my family to get our nails done for an upcoming cruise ship vacation together. I was coming in for a refill and got an acrylic gel done which the lady who accommodated me did very nicely. However, after my cousin's acrylics had dried, she went up to the counter to pay and understand why she had got charged MORE than the rest of us who received the same service. To begin, the receptionists don't know a drop of english. They proceeded to take my other cousin's receipt and CHARGE HER MORE than what her original receipt had said, but they failed to say what the reason was BECAUSE there was no reason for the extra nail fee!!JUST BECAUSE she is a child, DOES NOT MEAN you can take advantage of them like that! We argued this and got back the original receipt but it should have not happened in the first place. To make matters worse, one of my cousin's asked for a more complex design on her nails and unfortunately, the nail tech she sat with (We didn't get her name) did not complete it correctly. GIN, one of the nail techs was doing the SAME DESIGN on other customer and made it look 10x better!!! My cousin was too shy to complain in person so she proceeded to call the next day which they told her that she could come in the following day and get them redone and discuss the refund with the manager. The receptionist made the phone call seem legit so we paid money for a uber the following afternoon, and guess what! NOTHING HAPPENED! The manager wanted to argue and the receptionists wanted to act like we hadn't called the day before so we saved our breath and left the establishment. I give it a one star because not ALL the nail techs are unexperienced, but the manager and front desk receptionists are the worst and could care less - This place is pretty but take your money somewhere else where they ACTUALLY give a crap about their customers. read more

Came here on two separate occasions: First experience: I did SNS nails and they came out amazing. It wasn't until maybe a few days later that it started to chipped but it wasn't that noticeable so I left it as it is ( no complaints here) Second experience: after roughly three weeks of the SNS I switched over to the gel polish and that barely lasted a week before chipping. Came back and the nail tech ( Lisa) was a super nice about it and fixed it but unfortunately a few days later it all peeled off :( Overall both experiences were ok. I'll still come back and try some other options that they offer read more

My nails came out extremely bulky and crooked even after letting him know while he did my nails. The manager refused to fix my nails while I was there and told me to return within five days if I wanted my nails to be fixed free of charge. Makes no sense to me and I don't know why I even paid for such horrible service. read more

They are not honoring the $34 Check In offer every day, despite its blatent promotion on Yelp. I am coming in from out of town and looking for a new salon. Not the wqy to entreat new business. The plus side is that they did call me twice to say that they would not be honoring the Yelp deal--citing a different promotion on their Facebook page. I can respect that, but ultimately not accomodating. read more

Not thrilled with my latest pedicure experience, I feel so ripped off. 20 minutes start to finish, barely a massage. I'm used to pedicures lasting around 45 min and being able to relax. They weren't even busy. Last time I come here. My search continues for a nice nail place on this side of town. read more

My aunt and I came here on a Thursday as soon as they opened in the morning. There was a lot of options for colors. About 10 minutes after we arrived, a lot of people came in and had to wait which is surprising for a Thursday morning but shows how great they are. My aunt had an issue with the way the color came out for her gel manicure and they were quick to fix it for her without any issues. My gel manicure has lasted about a month now which they usually last just 2-3 weeks if you have had it before. Too bad I don't live in Orlando or I would be here for my next mani! read more

Couples beware (Men beware) I can not even give this place a star in good conscious, Absolutely an unpleasant experience of sexual discrimination towards my husband. After convincing my husband after 3 years that we should go get a pedicure as a couple. I choose Venus because I had gone in 6/28/18 for the 1st time and Lisa did a great manicure and it seemed like an upscale pleasant spot. However just 2 days later me and my husband go in on that Saturday (6/30/18) the 30th and was seated in the back with seven other customers. 1 nail tech begin immediately working on my pedicure while my husband waited patiently using the massage chair to relax while is feet soaked in the warm water. Time goes by and know comes to do his pedicure. Then a nail tech passes us with her client and begins to seat her for her pedicure. Her colleague next to me turns and ask her why she was not working on the client next to me (my husband). She turned her head and she spoke under her breath. So the tech (as she is working on her clients pedicure) calmly says "this customer should be next" my (which is my husband). So she decides to turn around and yell out in a nasty tone "I don't do men". This made me and my husband so uncomfortable that we choose to leave. My husband immediately popped up out of the and explained there are other things he could do with $50-60 dollars then sit her and be single out and discriminated on as a man. Now 7 other customers including another man sat with perplexed faces as if management would be coming to help. Management never came and said a word to their employee but instead allowed to customers to leave feeling singled out for being nothing more then a married couple. When I stopped by desk the receptionist acknowledged the outburst and apologized and stated that should have never happened on the floor. That is all that was said. which means you watched and heard it happen and choose to let your customers get treated inferior. The owner kept on doing a manicure and did not acknowledge the situation. My next 1st point in this is in cosmetology school you have to work on men and women in order to graduate. 2nd lf your employer for some reason has allowed you to avoid male clients. I would think your entire staff would know this in order to avoid your customers being confused with such comments that were yelled out by the employee. Why would her colleagues not know this? They merely tried to correct the order in which she was working on customers. To summarize we would not recommend this salon for couples or singles due to poor management. How disgraceful, harsh, rude to allow your employee to out right in front of your entire salon discriminate. She should have been publicly reprimanded since she publicly made it known by yelling that she did not "do men". Those were her exact words. read more

The few times that I have been here I have been treated very nice and the service has been exceptional. I especially like my specialist Liz she's very professional and always makes me feel like I'm part of her family. Her hands are like magic in my feet. She's an awesome addition to this establishment!! read more

Venus Nails & Spa - Nail Salons Near Me - Orlando, Florida

Gladys is the best for manipedi. Thank you for doing such a great job. I fell asleep during my my spa pedi and she was almost done. Very relaxing! read more

Just moved from Miami 2 weeks ago and I was looking for a nail salon. Decided to try this place and it was ok for my first visit. Receptionist was nice but forgetful. Jessica the nail tech was very rude! She was suppose to do my nails but when I told her i didn't want to do dipping powder she got upset and literally left me without saying anything! I found out later she went to have lunch! Extremely unprofessional! I ended up with Lisa and she was a sweetheart and did a great job. I will visit again but only because of Lisa. Do not go to Jessica! read more

I'll give this place a two because it seemed clean and nice but Mimi (idk if she's still there) was THE WORST nail tech ever literally horrible experience asking wild questions being aggressive and rude as heck. Not to mention the nails were so bad/ unprofessional and she only did what she wanted to forcing me into things without asking and being pissed off when I said otherwise. Mimi re-evaluate the industry you're in (this is coming from someone who's been in the service industry for over 6 years) read more

I'm always here for pedicures with my girlfriend. This is a clean establishment. They line their wash stations with plastic and their tools are pre cleaned. Ive never has a bad experience here. It is frustrating sometimes with the language barrier, but this is a great place. Ask for Van when you are here. read more

Heard great things about this business. It was busy when I went in, so i was asked to sit down to wait. 20 minutes later, someone else walked in and was sat immediately. I'm still waiting. I asked the receptionist and she said they would see me very soon. Hard to forget me when I'm the only person waiting. I left. read more

We really enjoyed our experience here. Our nail techs did great work. They were as friendly as any other nail tech, at any other nail salon. We did not experience any of the issues as posted in other reviews. The salon is very clean, really nice. We had the deluxe pedi for $37 each. It was well worth the extra money. We were offered wine or water. We chose water. We'd definitely come back again. Our techs were Van and Lanny. read more

I am out of town traveling on business and found this place on Yelp! It was everything everyone raved about and more. Catsy was my technician, she took me at 7:25 (even though they were closing @ 8) for a pedicure & a gel fill. I was there at least until 8:30. Not many people can do a decent gel fill & hers was outstanding! Highly recommend and can't wait until I am here in this area again! read more

Love it . They provide great service, the place is beautiful and clean. The atmosphere is relaxing and Julie does a wonderfully job on my feet. read more

The place is extremely beautiful... but everything else not so much.. my first time here I did a pedicure and got the spanish colombian lady in which she was amazing and she didnt a great job but the staff treated her like crap because she didnt speak english.. the other ladies there do not do a great job at acrylics. They come out too thin or the shapes are not evened out. Overall impressed with the looks of this place but not everything else. They gave me wine the first time I was there and that was it. The last time I came in the manager was serving me and took almost 1 hour to do a fill because he kept arguying with an upset customer.... I only reccomend the spanish lady who does pedicures everyone else sucks at their job.. read more

This place is amazing and very luxurious! The atmosphere is very peaceful and relaxing. The staff is all very nice. Emily is amazing if you're looking for a full set of nails. Book her! I recommend for anybody in the area! read more

This was the worst manicure I've ever gotten. Normally I do gel and I know the difference between gel and a regular manicure but I went with a regular manicure this time bc I didn't mind if it only lasted 3-4 days I understand it chips. My nails were completely chipped by the second day. I've also included a picture so there's no exaggeration. When I went back to complain the owner said I could do the same color again? Why would I sit there and get a manicure just to have it chip again in two days??? Cheapest nail polish ever and the worst customer service. When I told him that he said he'll charge me if I do a different color. First and last time ever coming here. read more

Venus Nails & Spa - Chipped in two days. Cheapest polish - Nail Salons Near Me - Orlando, Florida

Great service and amazing atmosphere. Although every time I show up here they are always full, I still manage to receive the best care and customer service every time! My nails always look beautiful no matter who I get it done by and the place is always clean! Highly recommend this place to anyone who wants perfect nails and a relaxing time at the spa. read more

We had a appointment for 1:00 pm, we got there at 1:07 pm because of traffic. They gave our appointment away to a walk in! I was so pissed I left! The last time we were there we waited 30 minutes because they were behind! I will never go there again!!! Stay away from this place if you expect true professional customer service!!! read more

It is an awesome place where i go to spoil myself and relax. Yesmary, does my nails and she is GREAT!!!!

They are nice and the salon is beautiful but their shellac manicure does not last the 3 weeks as advertised. I got mine done a week ago and they are peeling I already went once to repair and now, the rest of them are peeling too. Not sure if they actually use shellac but, whatever they are using does not last and cost 25$ to get done. read more

This is the story of the worst pedicure of my life. So my friend and I went to Venus Nail Salon for a galentine's day celebration. We planned on getting our toes done and our nails done. I wanted a full set of acrylics and pedicure. We arrived around 7 p.m. and told the people working exactly what services we wanted. We were taking back to the pedicure. I received the deluxe pedicure. The girl doing my toes rushed through the massage and did a terrible job painting my toes. She then escorted me over to the other side to get my nails done where a guy told her in another language that he would not do my nails and for to have me sit under the drying table. I sat under the drying table for 10 minutes before someone came and told me that they would not do my acrylics because there was no time. The man who said he wouldn't do my nails sat there and then went to the back where the pedicures are and sat there for another 30 minutes before leaving. I was very upset that they would not do my nails. This was what I mainly came for. Upon looking online I realized that the store closed at 8 p.m. So there probably was not time for both of pedicure and acrylics and they knew that before they did my pedicure. Someone should have told me upon arrival that there would not be time to do both services. And I would have asked for them to do my acrylics instead of my pedicure. But a pedicure is a more expensive service so that was not brought to my attention until after the fact. So I sat under the drawing table with my toes 45 minutes. In the course at that time my toes got messed up twice and I asked for them to be fixed. They continue to just put more nail polish on top and the nail polish never dry. By the time I got home my toes were so messed up that I cannot keep this pedicure. I wasted $45 including tip on the worst pedicure and didn't get my manicure. I have been to the salon before about a year ago and never had an experience like this. This is extremely disappointing I believe I deserve a full refund and I will not be returning to the salon. read more

Venus Nails & Spa - My toes when I got home after the pedi at Venus. I sat under a dryer for 45 min before leaving & attempted to get them touched up there. - Nail Salons Near Me - Orlando, Florida

Friendliest place ever ! Super clean, they are extremely talented ! I have looked evrywhere for somewhere to go close to home and I have finally found it ! EMILY is the owner and my favorite she is extremely talented and my go to ! read more

Had an amazing experience here had Sally do my refill and pedicure she was very professional and friendly and new what she was doing....place is super clean I will definitely return...very very happy read more

Beautiful place and kind staff! Did a great job on my full set (gel) and manicure! I will definitely be back!