Very responsive, easy to work with and reasonably priced. They came out right away and gave us a…read moregreat plan to get rid of rodents and termites

We were experiencing some large red ants in our upstairs bathroom, and we decided to contact Native…read morefor an evaluation. I was really impressed with my initial experience. They were very professional on the phone, kept their appointment time, and the gentleman who came out was very personable. He advised what type of ants they were and proposed a treatment plan and we proceeded to sign a 1-year contract. Unfortunately, we truly came to regret choosing Native. We were told by the salesman that they would clear all the webbings and spiders from outside the home, but this was NEVER done during ANY of our treatments. The exterminator who came said that the red ants were a different type of ant than the salesman who came, which was off-putting. While the red ant situation in the bathroom did resolve for the most part, we would still one or two every once in a while, and the overall pest control was a joke. During the entire year of service we continued having sugar ants in the kitchen, centipedes that would make their way inside as well as in the yard, and a million black crazy ants allllll over the patio and around the yard. We called to complain and they supposedly sent a "manager" out to us, but he barely discussed anything with my husband. My husband wasn't even aware he was dealing with a "manager" and I had to let him know after the fact. He said the person who came out didn't do anything different than the usual service people- and the "manager" also failed to remove the spider webs from the windows and yard area. It was a joke. We had ONE good exterminator come- Rangel- who was really wonderful. I voiced my complaints and disappointment to him and he was surprised that in all the time we had been receiving service the webs had not been cleared. It had been about 6 months already. He took his time on our home and spent about 45 minutes thoroughly applying products around the yard and clearing all the webbing from all upstairs and downstairs windows as well as in the yard. After his visit things did seem slightly better for a bit- but things returned after a month or so. Native offers to come re-treat the home if pests continue, but it just becomes redundant and useless after a point. It resolved nothing. I am not sure what products they use but I feel like they must be watered down or something. For the sugar ants in the house they placed the ordinary plastic ant trap trays. You do understand that I can go buy those anywhere on my own? If I wanted plastic ant traps all over my window sills and counters I would have done that myself. Before you may think this is a "me" problem, I assure you I keep a clean home - and when we had Orkin for 2 years we never saw a single pest- inside or out. The yard was free from any kind of ants or spiders. No sugar ants inside. No centipedes. No palmetto roaches that like to come inside when it rains. Nothing. We went with Native because they talked a good talk and seemed so professional, and the price was better than Orkin- but I guess this was a case where you get what you pay for- or maybe not even that. I gave two stars for professionalism and organization.

We recently discovered that we had termites in the fascia board of our house. After submitting a…read morequote on Yelp for termite extermination, this was one of the companies that responded. They offer the traditional tenting which requires you to prep your home and leave for a couple of days or a treatment called DLT (Drywood Liquid Treatment) which is considered safe and does not require any prep or evacuation. We chose DLT which they agreed since there was no evidence that termites had penetrated into our house. There was a slight odor which quickly disappeared. No mess, no clean up, it was great! Since we had termites in the fascia board, they told us to have those boards replaced and to let them know when they've been replaced because they would come out to re-treat those areas. They were true to their word and came back out weeks later to re-treat. They were very professional to deal with.

I've been using them for the past one year. Excellent service. When we first moved in we had a…read morebunch of mosquitos and other insects. Now we rarely see anything inside the house. Great work, very professional and responsive . Highly recommend .

came out ath the scheduled time - performed the job they were hired to do and did so with a smile…read moreon their face. also, haven't seen an ant since.. lol good work.

They've tented 3 separate houses for me and have been great every time. Speed, communication,…read morepreparation and clean up have all been impeccable and at a very reasonable price too. I can't say enough good things about them.

Mateo was so good to work with. He answered all of my questions thoroughly and was patient. I…read morecalled him several times to ask questions leading up to the date my new home was being fumigated and he was always very responsive. I went in with a particular budget in mind and the job was actually less. The team did a wonderful job with the fumigation and I will definitely use them again in the future.

Rafael contacted me regarding my scheduling. He was courteous and above all punctual. The crew…read morearrived on time. They were all friendly and professional. I would recommend this company to anyone. I was satisfied with their service. I called a couple of businesses for estimates and this company offered me the best price for tenting my home.

This company is the worst company I have ever dealt with, I am a realtor & I have had to hire…read moremultiple companies for my clients with great satisfaction. I contacted the owner Frank to eradicate a bee problem that I had. They removed two nests & told me they got it all, they didn't! When I called Frank a couple of months later to tell him I still had a bee problem, he did not return my phone calls or texts for weeks. Finally when I kept calling, Frank blamed me, "the customer" telling me I did not seal the bees entrance into the wall properly---I did! I finally hired another bee company, "Willies Bees", who informed me the last exterminator missed a very large nest & that's why I continued to have a bee problem and sent me pictures. When I sent the pictures to Frank the owner of Tower Pest Control and told him what the new bee company said, he said, "the bee company were lying to me to make themselves look good". I asked Frank to refund half of the money I paid him---he refused. Instead of taking care of my problem Frank the owner accused me the owner instead of considering that his company made a mistake, then he calls Willies Bees liars---what kind of customer service is this---HORRIBLE!

Ive been with them over a year now and I have to say they are the best! Consistent, reliable, good…read moreprice range and perfect communication! Always answers quickly and gives me honest information. I am very happy I picked them and I will recommend them to anyone! Thank you!

I've used Pestmaster of Miami twice. Henry has been very professional and has kept good…read morecommunication. I received everything as agreed with no surprises. I was educated on how to prevent future pest issues and I feel I chose the best in the area.

Great job done by Henry! He squeezed me in on a short notice and did a very thorough job. Very…read moreprofessional and courteous. Highly recommend!!

They were very responsive to my inquiries. We made an appointment for a free termite inspection. It…read morewas thorough and my technician Marc was friendly, arrived on schedule and explained our plan moving forward.

I will be recommending Royal Pest to all my friends in the area…read more I don't usually write very many reviews, but I feel like this is a business that I'm willing to spend a little time to write one. I'm so pleased with my pest service. Every time they come to spray my lawn or my interior, they are so kind and respectful. In addition if I ever have any problems, a quick call to the office is always answered by a very kind lady Marcy who is a true gem. For example, I called to mention that I saw some small pests indoors, and they were there within the week for an extra spray. Also, I am incredibly displeased with another service I bought prior to knowing royal pest, I'm sure everyone is familiar with Terminix. I already paid the initiation fee for termite control with Terminix, which was around $6000 for doing bait traps, but that is kind of where their service ended. Despite multiple calls to them, I haven't had any luck with having them come out a second time. I was thinking about switching to Royal pest for my termite control however, I already paid the initiation fee with Terminix and it doesn't really make sense to switch back over since I'm only paying a small continuation fee. But if I knew before, I would've used royal pest for everything. 5/5! 10/10 stars! Great company - Catherine Uthe

Joshua serviced my home today and he was as professional and personable. Great company, they do a…read moregreat job, they answer the call when we reach out for emergencies. Highly recommend!

We have used this company since moving to Florida and they are great. (4 years ago) So attentive…read more Care about our dogs and us.

By far the best company i have used. Both father and son were a pleasure to work with. They were…read moreQuick to work, on time, professional and inexpensive. I saw immediate results. After renting my home to someone who didnt have any hygienic values or knew the concept of cleaning my rental property was infested with ants, roaches and mice. A yotal disaster... It only took a few treatments and they were gone. I continue to use them as a precaution to prevents those little suckers from coming back as i still rent out the home. I love these guys. J&S Pest Control #1 in my book.

The technician James Pierre was very thorough, knowledgeable, patient and accommodating. His people…read moreskills were excellent. He is an asset to your organization. I will recommend him to my friends and family. Overall, outstanding and I'm a tough eater

Paul R. is the Super best technician I've had in the past 4 years! He knows how to resolve any pest…read moreissue you are having, not only using the correct products but also giving you tips on what you can do if you have certain "pests"! He goes above and beyond the call of duty, always calls you when he's on his way and takes care of your issues. I cannot say enough and he also has a great personality. Always grateful for Truly Nolen and Paul for taking care of my home!