Monarch Staffing has great and helpful staff! They go above and beyond to help…read more Someone to mention is Melissa Kent (payroll administration and HR) she responds to your concerns immediately! She actually answers the phone (on the first ring, I might add...) instead of doing a back-and-forth e-mail campaign. She actually will get back to you on a Sunday, if you contact her then! A great work ethic! Usually no one in a Monday to Friday job will get back to you on their own time! She goes the extra mile to help! Great job

Do yourself a favor & seek opportunities elsewhere. My sister spoke with a nice woman from this…read moreagency & they arranged another follow up call together scheduled a few days after. The follow up never happened. She received an email 3 hours later that it "slipped" her mind! Unorganized & unprofessional!

Phenomenal team. I…read morecannot speak highly enough about my experience with the staff at this location. After receiving a notice from unemployment that I needed to attend a mandatory session via PA Career Link, I called their office to see if I could get the meeting scheduled ASAP. The automated phone system didn't get me through to an actual person, so I decided to get in my car and make the hour drive to see if they could help. I honestly wasn't sure what to expect, but the moment I walked in I was greeted by a really nice guy named STEVE, who works security, and he told me that someone would be able to help me get everything situated. That's when I spoke to a woman named KELLY at the front desk who was extremely kind. She told me they would help me figure out what I needed to do, brought me back to their computer room, and asked me to hang tight while they found someone to help me. A man named JASON came out, sat down with me, and listened intently to understand my questions. He gave me the best answers he could. JASON was able to get me an appointment scheduled and explained that while they are not unemployment, they would have people from unemployment in the office the next day--but all of those appointments were already booked. I went home feeling much better. The next day, I called unemployment to see if I had addressed all the necessary requirements to remain compliant. After being on hold for nearly two hours, I spoke to someone who was less than pleasant and overall unhelpful, dismissing my questions as redundant. The unemployment representative told me I could potentially be losing all my benefits and had no updates or solutions on their end. Since I had such a positive experience at PA Career Link the day before, I decided it was worth taking the drive again to see if they would allow me to wait in their lobby and possibly meet with someone from unemployment if they had time. The moment I walked in, STEVE and KELLY were all smiles, asking if I had been able to get any response from unemployment. KELLY & JASON immediately told me they had already spoken with the unemployment reps in the office that day and discussed the specific issues I was dealing with to try to get me answers. I DID NOT ASK THEM TO DO THIS. Not only did they help me get to where I needed to be, but they gave me real answers that I couldn't get anywhere else and truly bent over backwards to get those answers. They had no reason to go this far above and beyond for me, but they did it anyway. JASON, KELLY, and STEVE made me feel like my concerns mattered and that they genuinely wanted to help me in any way they could. Bear in mind, I do not write reviews--but this experience was so positive that I felt compelled to. It isn't easy looking for a job and navigating the unemployment process, but the team at PA Career Link made me feel like I wasn't just another number in the system. These were REAL people who actually CARED about their jobs and the community they serve. By the next day, I could see everything was in order on my end, and my stress completely dissipated. The team at PA Career Link are truly great people who not only do their jobs well, but do so with a level of attention and care that I have never experienced before. Great people and a great team. PA Career Link is lucky to have them, and I hope they see this message and know how much everything they did meant to me. THANK YOU JASON, KELLY, and STEVE! The world needs more people like you, and I will never forget not just how you helped me, but how you made me feel.

This group of individuals at careerlink have been extremely helpful and accommodating during a…read morevery stressful time. The receptionist is a local volunteer and always willing to go the extra mile. There are many terminals in computers and resources at your fingertips. Come prepared with every bit of information you have. Please note that the people helping you are volunteers. Make sure you pay attention and take notes. They are not interested in your story but more interested in getting you what you deserve. By this I mean they only will give you the facts to get done what needs to be done so be prepared not to be coddled. If you don't understand what they're saying ask for them to reexplain and they will accommodate you. Good luck and never quit. Fight for what you believe in.

This place is AMAZING! My career counselor, Samara and Helping Hands representative Pam helped me…read morethrough almost 4 months of unemployment with resume help, career counseling, and much, much more. Samara spent almost an HOUR AND A HALF with me completely revamping my resume. And, it worked! This is a completely FREE service! Even if you are unhappy or unfullfilled in your present job, they can help you find a BETTER one! They provide training, classes and seminars and so much more. And if you are struggling to pay your bills, they have funding for that as well. A common misconception is that you must be Jewish to take advantage of this service **THIS IS NOT TRUE!!!** These people are here to help you get that career, get your bills paid and set you up so that you can be the best you possible. With over 600,000 laid off in just the last month, this is a service that is certainly in need and they do so with pride.

After having my third visit with Samara, I have nothing but positive things to say! Samara has…read moreworked wonders with my resume. She's made me really think about what it is that I have done in the last 10 years of employment and what skills I have developed and how these skills will help get me a job. She's patient, understanding and you can tell she cares. She not only makes sure that you're looking for work, she also makes sure that you're getting the care that you need in regards to your health (seeing a doctor, dentist, etc.). She has been very helpful. If only I had known about Helping Hands sooner!!

They get you on a conference call and talk about all the things they are going to do as a team and…read morefamily but actual execution fell short and overcharged from their projections. As soon as you are not a customer they turned their back. Defintely can find better in the area

So thankful for this incredible business who has seen my Accounting needs every step of the way…read moresince moving to the United States. Such a professional and exceptional group of people who run this business. I'm so grateful.

This was a very interesting experience. After hiring my last nanny through a staffing agency I…read morelearned all the right questions to ask prior to signing a contract, Starla did not appreciate the questions and rather than answering them she refunded me my application charge. Consumers are much more educated than 17 or even 10 years ago, companies should use that to their benefit rather than a threat. Needless to say I don't have experience with their actual service post the contract signing. Ashley was great to work with, Starla not so much. Way too defensive to be customer facing.

Called this morning to ask about domestic services; mentioned I was looking for help once a week…read moreand before I could finish my sentence and the rest of my needs (which would extend to much more than once a week due to regular travel), was interrupted by the woman answering my call and told once a week is really hard to find and when I tried to explain it would be much more than that on a regular basis, she hung up on me. I called back to let her know I actually needed more and/or ask for a recommendation to a different service if they weren't the right fit and she cut me off again saying something I couldn't hear and hung up on me again. Considering the level of service they advertise, this was a bit shocking... with that being said, I can't recall being treated this poorly by any level of service provider. I don't write reviews often... and if I do it's to call out great service... this was just so bad I wanted to warn others.

Rowland Personnel excels in keeping candidates informed. I never felt left in the dark. Whether it…read morewas feedback from interviews or updates on potential opportunities, they communicated promptly. Their commitment to transparency built trust, and I always knew where I stood in the process. Their uplifting messages and pep talks kept me motivated. It's rare to find a recruiting firm that genuinely cares about your well-being beyond the job search. Thanks a ton for everything

I have used Rowland Personnel many times for employee hiring. Their rates are better than most…read morerecruiting firms. I especially appreciate the personal, one on one attention I get when I am dealing with this company. If you are in need of employees, and don't want to rifle through unqualified candidates, call Rowland. They do the work for you.

Tldr: Sheldon was incredibly rude to me about supposedly ghosting an interview years ago. When in…read moreactuality I had contacted him and he failed to respond to me. Completely unnecessary and unacceptable behavior. Bad customer service. I submitted a resume and was asked to call back for a phone conversation to start the process. I was matched with Sheldon. When we were beginning the registration process, he realized I was already on file and his attitude completely changed and he became very rude. He informed me that I had been asked to do a video interview with him two and a half years ago and I logged on and out and didn't respond to his voicemail asking what happened. He was confrontational about this and asked me if I remembered this. I apologized and said I didn't (it's been 2.5 years) and told him it had probably just been a connection issue. He rudely said "well what can I do for you now?" as if he's been holding this grudge. Maybe he just had a bad day, but it felt very unprofessional and he ended the call with this tone that felt like he wasn't going to assist me because of this, which is unfair. Being the professional I am, I sent an apologetic email about not following up 2.5 years ago. Then I went through my texts with him and saw that I had actually followed up about the technical difficulties and had asked to reschedule, and he never responded back to me. Even if I hadn't, it would have still been incredibly unprofessional for him to talk to me like that. I'm sure having people not follow up is frustrating, but it's recruiting. It's part of the industry. And it definitely does not mean that you get to talk down to people because of it, especially if years have passed. And I was communicative both 2.5 years ago and today. They are an agency that doesn't respond to emails and doesn't respond to their own sms messaging system even if they contact you in that way first. Looking for employment can be frustrating but being demeaned (especially for something you didn't even do) is not something anyone should have to deal with. I would not recommend this place. They need to learn better communication and customer service.

If you are willing to work hard *as a professional* at the job in which you are placed, Philly…read moreTemps and Perms will be a great fit. I interviewed and was hired for a week-long convention position which paid exceptionally well. We used an online app to check in each day and to record our hours. I received payment within two weeks. Afterwards, I was contacted numerous times for other work. I found Christine to be sincere and empathetic however, she owns the business and it's her reputation on the line so she's not interested in people who won't go the extra mile. There's an added bonus with PT&P: its office is on Walnut Street, right in the middle of Center City's hustle and bustle. If you're out of work and feel a little low, it's exhilarating in a way to walk amongst all of the busy people on the street, enter the historic building and take the trip up the old elevators.

I own a boutique photography studio and want to run my business as effectively and efficiently as…read morepossible. This means outsourcing what I can't or won't do. For me, this is the bookkeeping. Enter Morris. He takes care of the things that send me into a tizzy - sales, expenses, taxes (note: he's not a CPA; I have someone else for that who works seamlessly with Morris). He is reliable, thorough, responsive, patient, organized, personable, and more useful than just balancing the books. He loves working with small businesses and he actually spends time helping you organize your numbers, process, and thoughts (his company can also help you with business plans). He charges monthly, not hourly, so I always feel like I can call or email him without racking up a bill. I am one of his smallest clients (he is the CFO for Metropolitan Bakery, among others) and feel like I get fantastic customer service. Basically, I just really, really trust him and that's after going through 4 CPAs, 1 financial advisor, and 2 bookkeepers in the last 5 years. When you're having someone deal with something as personal as your very own business, you understand how important it is to truly trust the guy who manages the numbers. I almost hesitate to write this review because I don't want to share his time with others but such service deserves as much business as it can get, especially because I know he wouldn't take on business that would hurt his current clients. Call him.