We gave Ziply another chance and they've been a major headache for us. This is based on our…read moreexperience with new Ziply for home phone and 1G fiber. Ziply installed fiber in our area and we jumped at the opportunity to upgrade to fiber. We ordered 1G fiber internet service at $85 and home phone unlimited service at $28.95. (We still like having an old school landline for certain purposes.) We ported our home number from Astound to Ziply. Ziply did the installation on 4/21/26. It went well except the technician had to work through some issues to get our home phone service up and running. By the time he left, everything was working. Our home phone went out twice within the first month with no dial tone. One time support had us restart the equipment and that solved it. The second time they couldn't help us and recommended a tech come out. We wanted a reliable home phone service and a cheaper bill so we went to Ooma and initiated porting our home number to them instead. Ziply wouldn't release our home number so for about 3-4 weeks Ooma kept telling us the porting failed for a number of reasons (i.e., Ziply doesn't display the billing telephone number [BTN] on the online account so we couldn't provide a screenshot to verify the number, Ziply told them we didn't have active phone service with them despite us paying for it, and then Ziply wouldn't release the number to Ooma). Finally, after I kept coordinating between them, I called Ziply and submitted a request to release our number to Ooma. Next we got a text from Ziply notifying us that all of our services were being canceled effective 6/22/26 (the date the home phone was to be ported to Ooma). I called again and they said it was an error so they reversed the cancellation. Now that our home phone is with Ooma, Ziply won't cancel our phone service! They charged us for both home phone and fiber internet for the 6/21/26-7/21/26 bill. They told me the customer doesn't have to do anything as the home phone automatically cancels after the successful porting out. They said we had to pay for the phone service but could expect a refund on a future bill. They said that Ziply would cancel all of our services then contact us to select a standalone internet service. We'd gotten an offer from Xfinity to pay $60 for 1G fiber and he said we could take advantage of a discount through Ziply, too. It's been a week and we have yet to hear back on any of this - home phone is still showing active (and billable) and no call to discuss the internet. This has been so needlessly exhausting and frustrating! Xfinity had a limited time offer of $50 for the same internet so I wish we'd done that instead. I'm not sure that Ziply's fiber is worth all of this stress, effort, and cost.

zippy put in their fiber optics in our neighborhood and then began the harassment…read moreI have had several mails several emails and now four people come to my door within the last three weeks All have been rude and dismissive I would never have zippy even if it were free I tried calling their customer service and was told to just ignore it

A trusted colleague from work recommended Bob Karas from NewTech Communications. NewTech mostly…read moredoes commercial jobs, but they agreed to come out to my townhouse and do the CAT6 network cable installation that I needed. Bob and his crew did excellent work, and the price was reasonable. The job was completed on time and within budget. I'd hire NewTech again if I had future cable installation needs.

From the owner: NewTech Communications, Inc. is a family-owned local company, serving businesses in the greater…read morePuget Sound area since 1985. Our goal is to provide the best possible communication solutions, products, and services for our customers. Our services include Phone System Sales and Service Voicemail Systems VoIP Voice & Data Cabling, Structured Cabling & Paging. Give us a call today!

I'd recommend Shawn to anyone: his knowledge, efficiency, customer engagement, and outcomes…read moredelivered are outstanding. He's a networking and IT superstar. Costs: If you are upgrading your home network or other capability, and need to buy new/more gear, Shawn doesn't charge a markup on the equipment. In fact, once he's designed your solution he will provide you with links to the exact products required and let you buy them directly from the vendors if desired. Or he'll buy them himself and present you with the receipts. Hourly rate: With the skills Shawn possesses, his hourly rate is substantial. And it should be. However, you can still bring your project in at a very reasonable cost PROVIDED you can be a smart customer. By this I mean you must be clear on the capabilities you want to achieve--or at least be able to listen to Shawn describe what's possible and then make rapid decisions. If instead you want a lot of customer education, Shawn can do that too because he knows an immense amount about IT and can communicate effectively. However, it's a bit like paying for a neurosurgeon to teach you about the types of aspirin available to treat a headache. That doesn't make sense; get a nurse instead! In my case, my wife and I work from the house. My goals were to increase the reliability of our home network. We wanted better maintainability (so when the internet goes down I can rapidly identify the problem and fix it). We wanted better network security. I wanted to add a home security camera because of problems with car prowls, etc. And finally, I wanted to move our networking gear out of our super-hot furnace room to a cooler and cleaner location. This was a lot. Other vendors had previously failed to come up with an affordable solution--or any solution at all. Shawn showed us how to do it for a very reasonable sum. Once we had a plan, I was able to control costs by getting a carpenter friend to open up the wall and pull wires through to the new location for the gear. Shawn also kept costs down by allowing me to provide extra hands as he mounted gear on the wall, connected all of our wireless access points to the new console, etc. These steps all require two people. Shawn was willing to let me help and he even maintained a high level of wit and good-natured ribbing throoughout the long day of work. In sum: great outcome, great satisfaction, great price. Photo: New network system including: cable modem; device handling routing, security, network management, and recording of camera images; 24-port switch; and backup power supply.

Shawn has today achieved what 6-7 previous IT technicians couldn't figure out with our home wifi. !…read moreHe arrived early and I felt immediately at ease ( I was home alone at the time). He has a wide range of skills - fixed everything from TVs , printer , network issues, my email server, Alexa, and even my car's phone connection ! After he explained the problem (old house with several floors and walls ) we now understand the issues and how to solve them in the future. He is very efficient and worth every penny of his 2 hour visit. Will definitely call him when we decide to update our system Kate WB

As a small business owner, I hired Brian Wade and Caisson Technologies about a decade ago when I…read morerelocated my accounting firm to a new office in Shoreline, WA. Brian was instrumental in setting up our telephone system and our internet service (initially we had over six users). Brian and his team have always been there to guide us to better services while keeping an eye on our costs. Now, after over 40 years in business, I am selling my business and have relocated my phone and internet to my home office ... and Brian was instrumental in that whole process, too. You won't find anyone more technically knowledgeable or more conscientious and aware of your overall picture and the overall cost.

Highly recommend Caisson for business technology. I spoke with Brian Wade and his expertise with…read moreinternet cable and our neighborhoods was so helpful. The caption in YELP! didn't mention that Caisson Technologies was for business customers only. 5-Star for customer service and friendly attitude.

Seattle Network Cabling provides quality workmanship and stands behind their services with factory…read moretrained technicians. Whether you have a large scale project, a complex multi state/office roll out, emergency last minute work, or even a small MAC request. Seattle Network Cabling can accommodate your needs and grow with your business. They been a loyal partner of ours for the past 5 years strategic in our development and growth as a company.

From the owner: Seattle Network Cabling and Fiber Optic offers data & voice cabling and network services for…read morecommercial and industrial customers throughout Washington.(Sorry No Residential.) Our telecommunications and wiring services include, Cat5-Cat5e-Cat6 Cable Installation Fiber Optic Cabling, Termination, and Testing Business Telephone Systems - VOIP (Voice Over IP) Commercial Wireless Network Solutions - Point to Point Wireless Server Room Projects- Build, Clean Up, Relocate, etc Security- IP Cameras, CCTV, Video Surveillance Dmarc Extensions - Cut Overs - Technicians Available Seattle Network Cabling and Fiber Optic is proud to offer voice & data network cabling and telecommunications services to Bellvue, Everett, Ballard, Shoreline, Bothell, Issaquah, Kirkland, Renton, Federal Way, Kent, Puyllup, Tacoma, Olympia, and surrounding cities throughout Washington (WA).

I will start by saying this if I could give Olesya a store manager 0 stars I would. How she treated…read moreus was uncalled for.. Seems like ither complains were amde against her as well so we are not the first once. Coming into the store for warranty exchange was a huge mistake. She questioned us and called us liers, at the end of the whole thing she cancelled our phone that was reciebed in their store for warranty exchange. Yes my husband was irrate on hiw she treated us and being without working phone for 4 days he walked pissed off at her as she cancelled the order and wouldn't do warranty exchange. Then i walked out of the store, and went back in few minutes to try talking to her nicely. Well it ended up being her telling me i am not welcome to the store and to get out. I called customer service and I made sure I had my phone on speaker when i went back in... They heard everything and how she was treating me and they agreed she was rude and then some. I filed complaint against her through tmobile customer service as well as through Assurant company. I come from working in customer service snd that is not how you treat your customers who have been with tmobile for almost 10 years now. This time this Russian or Ukrainian lady Olesya its not going to get away how she treated us, nor should she be working in customer service there was a younger guy with her as well. This happened couple days ago and I do not recommend this store to anyone please go to Tmobile experience store where they will treat you like a human. Worst customer service I ever received from a human in a long time. I would like for General manager to call me at 208.404.5200 for any questions, I will be contacting corporate and filing complaint as well. Just because she is store manager it doesn't mean she can treat people like she treated us.

I was greeted immediately. The store was so full and my wait time was maybe 10 minutes. Henrry…read moreand Candace spent went above and beyond to upgrade my internet. Their knowledge was awesome. This is a great example of why I have kept T-mobile for 7 years. Thank you Henrry and Candace, it was a true joy to work with you

I tried for days to put ACP on my account. They even tried and we're hung up on by their own…read morecustomer service people, more like customer NO service. I have been a customer of MetroPCS for YEARS, well no more. I am officially looking for new service! I'm done.

Had them out to terminate raw Cat6 cables and activate lines run by my homebuilder -- friendly…read moreservice & excellent work across the board. What stood out: - Went beyond the ask -- proactively replaced non-functional builder-installed receptacles - Saved me money -- skipped non-essential parts my AI assistant had recommended - Added real value -- advised on ISP setup and wireless mesh configuration Couldn't recommend them more highly!​​​​​​​​​​​​​​​​

Mark and others from Lluminet were absolutely a pleasure to work with, starting with initial…read moreproject inquiry over email/phone to getting the quote to the day of job. Great communication, the price was fair and the workmanship is solid. They ran cat6 cabling in our three story house, setup new access points, ensured we have good wired and wireless connectivity based on our needs.