Conscientious operators who took the time to address a challenge. Great find in the area.read more

They did an awesome job!!!! I cracked my camera lens & had no idea where to get it fixed. Yelp…read morebrought me here & they DELIVERED. The service was fast, professional, reasonably priced & super friendly staff!! I recommend this business to fix all your iPhone or gaget issues. Thank you so much!

Suddenly found my battery was totally dead at a time I couldn't be without my phone... is there…read moreever a good time? iPhone battery replacement. Convenient, 2-hour service, pleasant technician.

He sold me a hard drive that collapsed in 2 months It was also slower then what I had. I went back…read moreto the store. It was closed. Why would I give yelp my e mail. they a;ready have it and the business does not exist

A store in a different state sold me the wrong iPhone. They could not correct it, but told me to go…read moreto a store at home. At this store they wanted to charge me a restocking fee, but also refused to honor the original price, wanting an extra $395. When I questioned this, the salesman became angry, rude and belligerent. He refused to give me his name. The manager came over and was somewhat calmer and did give some useful information , but he was not exactly polite. He told me to call AT&T at 611. I told him I had already done that (51 minutes online) and they had referred me back to the local store. I expressed my frustration at getting the runaround. They said if I did not leave the store immediately they would call Security.

I wanted to share my extensive feedback regarding a recent visit to the AT&T store. While the…read moreassociate who assisted us was reasonably competent, there were several issues that significantly detracted from our experience. The associate name was Gabriel. It was evident that the associate was in a rush to conclude our visit and move on to the next potential sale, rather than taking the time to genuinely assist us. This approach resulted in our visit extending beyond two hours, which was not only frustrating but also inconveniencing. In addition to the time spent, there was a notable problem with one of the new phones we purchased. It had to be restored because the initial setup was mishandled by the associate. This revealed a lack of attention to detail and a failure to ensure a seamless customer experience. Overall, I must admit that the overall experience of this visit fell short of my expectations. It genuinely felt like the associate was primarily focused on maximizing his commission, to the detriment of the customer's experience. In my honest opinion, the store should prioritize recruiting and training staff who are not only knowledgeable but also exhibit friendliness and a genuine commitment to assisting customers. It's imperative that the staff does not exhibit body language that conveys a sense of urgency to rush customers out the door in pursuit of another sale. In conclusion, I hope that AT&T takes this feedback seriously and considers it as an opportunity for improvement. A more customer-centric approach, one that emphasizes a thorough and helpful experience over the pursuit of commissions, would undoubtedly enhance the overall customer satisfaction and maintain the reputation of the store. It's crucial that this AT&T store invests in enhancing the quality of its staff and their commitment to creating a welcoming and helpful atmosphere for customers. To add to the fact that this associate was more focus on getting his next commission was more of an insult and the fact that he just didn't seem like he cared.

I did NOT have a good experience with Techs Repair. Very poor. They do not even deserve one star,…read morebut I guess you have enter at least one or you can't post a review. My laptop wouldn't charge, I didn't know if it was the charger or the laptop itself. Took it in, they they plugged a small testing device into the charging port, said 2 pins were broken. Said it would take $250 to repair. For $250, I might as well buy a new laptop. I asked them if they could plug in one of their chargers to see if the laptop was fine and could take a charge, they said they didn't have one. What??? They're a computer repair shop, and they don't keep spare chargers around for testing? How do they know they've repaired something correctly if they don't have any means to test it? Ridiculous. I took it to another shop, they plugged it into a charger they had, and the laptop was charging just fine. Went to an electronics store and bought a charger for $22.00, and everything is now fine for me and my laptop. This company is either terrifically incompetent, or perhaps more likely, just plain dishonest. Trying to get someone to pay $250 for a repair that they should know isn't needed? Saying they don't have laptop chargers on hand to test if my laptop is fine and will take a charge? I'll let you decide if they are incompetent or dishonest.

Fixed my sons phone for free (fell into water) because he couldn't guarantee it would work. Fixed…read moreour lap tap as well.

I requested a quote from another store initially and chose the option on Yelp of sending the same…read morerequest to similar stores. Cooper was the very first one who replied & provided the least expensive cost for my broken charging port. I dropped my phone many times and it created some sort of black round shadow on the screen and it didn't bother me at all and my main concern was my charging port. I showed at 4pm today and met Cooper - a very friendly and professional guy. We discussed the issue and provided me a pager. He paged me right away because he saw the damage on the screen and offered me options. What he quoted me was a little bit less expensive compared to Apple Repair (which was $150) and the kiosk store in Alderwood Mall (quoted me $300). He said if I do the repair on the screen now along with the damaged charging port, he will give me a discount of $20. He seemed legit, so I said yes. I didnt ask how long the wait time was-- I waited for his page for 2 hours and I decided to walk back to his store before 6pm --- and he said he was paging me but I was 3 blocks away and just learned the pager works only from a few feet away! So maybe, this information needs to be mentioned. Overall, I am satisfied with the result! My bill was $195.98. There's a warranty coverage, too! Thank you, Cooper- will definitely recommend your services!

GIVE ME MY WATCH BACK, SCAMMERS…read more I have NEVER in my entire life had a customer service be this HORRIBLE. I dropped off my Apple Watch for a screen repair December 28 2020, today is February 1 2021 and I STILL HAVE NOT RECEIVED IT. AND NOT JUST THAT. I have called and emailed and visited the business in person AND HAVE GOTTEN ZERO RESPONSE. All the calls go to voicemail and they never return my calls. Emails never get responded. There's NO ONE AT THE COUNTER. At this point I think they are scammers and have stolen my watch. Don't give them any of your business.

I visited this store yesterday 12/12/20. Before going into the Metro Pcs store on 130th and Aurora…read morein North Seattle, I called three different Metro Pcs locations and spoke with two different Metro Pcs employers at the call center, one of them being a supervisor. They all told me, I should NOT have a problem switching my phone from a LG Stylo 6 over to a Samsung A21 considering I had my receipt and the phone was in good condition being that I had just purchased the phone 6 days ago. With that being said, As soon as I spoke with the store personnel, he hardly even heard me out before I could finish and was shaking his head NO. I then explained to him, that I had spoken to all these Metro Pcs employees before coming into the store and they all said, I could switch over to the Samsung A21 without any problems or fee charges. He then said, OK Let me call the Metro Pcs call center, if they say I can do it, I will. So, while on the phone with the Metro Pcs representative, he constantly tried to get her to side with his reasons why he shouldn't switch the phone and services. OMG, for real! Eventually, he called his the store manager and owner on conference call and of course, they were gonna side with him, right. I couldn't believe the way they treat their customers. Heads up, the first day I bought the phones for my son and self, the same store personnel was serving another customer, while I waited. They both laughed about them both being Middle Easterners and how the customer wouldn't be getting all these hook ups, if he wasn't Middle Eastern. I'm African American.

If I could give them 0 stars I would . Been waiting outside and there's no one to attend us , we…read moretried calling and there was no answer . How unfortunate

Needed battery change for Samsung Galaxy S23+. Battery was swollen & over heating. Reasonable…read moreprices. Went in, paid for it. Took a day to order battery. Day after that, I went in and they swapped it out on the spot, no more than 10 minutes. In and out. This was back in Oct 2025. It's May 2026 & phone still going strong. No more overheating, phone freezing or any issues at all. 10/10 for me.

The owner quoted me $170 to fix my phone with aftermarket parts. I said I wanted something more…read moredurable as I work construction. He said he can go all OEM parts for $320. Turns out he used aftermarket parts. He said he would replace the back, with the same aftermarket parts, for free. How is that going to fix the issue? It will just break again. You can buy refurbished s20+ for 200$, which has all OEM parts. Stay away from this scammer.​