All I can say is a grateful thank you for the service here. We brought in over a dozen iPhones,…read moreiPads and other Apple devices. They gut we spoke to called our collection 'a museum'. He wasn't lying. My first iPhone I purchased just weeks before Steve Jobs passed away. I said I never part with it but we all have to move on and do we did. Everyone we spoke to was very helpful and although most of our collection had no value, that was fine, it's the recycling that Apple does that was what we wanted. Terrific experience for us here and we'll be back. Thanks to everyone we spoke to!

I had a problem with the USB-C charger connection on my iPhone. I had cleaned the port but it still…read moredid not connect. I was at the Apple store at about 2pm this afternoon and a guy told me the connector was dirty and he would clean it with tools he had in the back. I was skeptical but he brought it back and the connector worked perfectly. I wish I had got the young man's name because he did a great job and made me learn something today and I wanted to mention it in this review. I have a maintenance agreement for my iPhone but he told me the cleaning was free of charge anyway. Great service!!

AT&T just completely sucks. I just paid to them and my phone just stops working two days after I…read morepaid. They we would not check my phone over the telephone like they had before because I couldn't receive a code thru a text (my phone would be come on !?!!/ ,). So I couldn't get a code. I could tell them my password and anything else. But I have to go buy another phone. Since I have to buy a new phone I'm just going to go with a new company one that can help me when I need help me there when I need it. Thank you Brenda Meadows

They transferred my service and data to a new phone quickly and efficiently. They have all the…read moreaccessories including charging block, WiFi charger and case, and protective glass. Thanks to Noura who was very helpful and pleasant. I recommend this AT&T store.

Would give zero stars if possible on this one. Ported two t-mobile numbers to AT&T in February 2025…read moredue to poor t-mobile service coverage in NE KY. At the time additionally called to ensure all numbers on the account were cancelled on t-mobile's end including a "complimentary line" that was added when we first got our t-mobile service (without giving us a number for this line). They continued to charge us two additional months, approximately $240, after cancelling their services and assuring us that everything was good. After a phone call upon noticing we were continued to be charged, they required us to present to the local store to re-cancel their services "complimentary line" they had already assured us was cancelled. Elisia C ("as in cat") was successful in getting the line cancelled (yet again) but was unsuccessful in getting us refunded the $240 stolen from us by t-mobile. Say no to t-mobile, say no to "complimentary lines" (and servicers deceptive tactics to rob you after cancellation), and say no to Elisia C "as in cat."

I have been a Tmobile customer for 17+ years. Might I say that its about time we get a physical…read morestore here in Winchester. It was awful annoying to have to drive to Lexington and go to an actual store when I had an issue. That being said. This store is tucked right in between a UPS store and a Papa Johns. Win win. They are really clean and the staff is very friendly and helpful. They suggest ways to save money or make accounts better. I have been in here a few times so far. Both times the person behind the counter has helped me greatly. I have to give them props for that. If you are needing a new phone carrier or just a new phone. Go see the people here. They are great.

We stopped in regarding having a print job done. We were in the print area for 10 minutes and were…read morenever approached to ask if we could be assisted. It would have been a fairly substantial order had they shown the slightest interest. As we were leaving I found both employees sitting at the register texting and chatting amongst themselves. I made them aware of the lost sale and I received a Luke warm "sorry" from the male. The second employee could not be bothered to put her phone down to acknowledge me. Disgraceful conduct. This was around 2:45pm on Monday 10/20/25 at the Frankfort Ky location. Do better or better be packing to close down.

I like to support local businesses when I can. However, part of the problem is that local…read morebusinesses simply aren't competitive. I went to Staples to get 110 pound white card stock. This is a absolute basic item you would expect to find it in the office supply store, and they were completely out.then I tried to pick up a USB-C charging cable and they had them, but at prices that were just not competitive. This is why people choose options like Amazon.

He was able to remove the virus from my tablet and gave me a very good price. This is my second…read morevisit to this business and was satisfied the fist time also.

Excellent service and knowledgeable technician. Used their service many times , always reputable…read more AT and T said I needed a new phone because it will not charge with a cord , he cleaned and fixed it for under $100, also gives Vetrans discount.

Worst experience ever! Manager was incompetent with a horrible attitude when I asked her to enlarge…read morea document and her employee kept making mistakes. I went to Minuteman Press where the person actually listened to my request, treated me with respect, and I was in and out in 5 mins with 0 mistakes. Never going back there again. Such a joke.

Great service and super friendly staff. I Just Needed A Couple Of copies. The guy did it for…read morefree. I tipped 2 bucks. Super nice will be back if needed.

Man our UPS is all over it. I don't think i have ever been in there and waited more than a few…read moreminutes. They are fast

Nick might be very Good But Kassie is Fabulious. Both are extremly professional, patient and…read morecustomer focused.

Great service, fast and reliable! A must use if your local. I would definitely recommend him.read more