Fixed me right up to repair my screen. Pleasant conversation to boot! And a fair price. Look…read moreforward to exploring what additional services they offer. Just 4 stars because there is always room for improvement.

I WOULD NOT RECOMMEND Fix Ur Crack- I made the mistake of allowing this company to replace the…read morescreen on my brand new iPhone, as it had a simple crack. After paying $180 CASH on Saturday May 10th, the screen was replaced for the first time. Immediately after the screen was replaced, there was an Error message on my screen, advising that the product was not compatible with Apple, and the screen was glitching. I advised the technician of this before I even left the parking lot, and I was told to wait over the weekend to see if the glitching would "resolve" itself. The glitching gradually became worse. After calling the store on Monday May 12th, I was assured that I could come back and have the screen replaced for a second time. When I arrive to the store, I was told that the screen was actually not in stock and it was currently being delivered from another store. I left the store, and then returned, hours later, at the time the technician advised it would be in stock. When I arrived to the store for the THIRD time, I was told the part hadn't been delivered yet. I never received a phone call, text message, email, or any other form of communication advising that the part hadn't arrived. I then waited for two additional hours... it still hadn't been delivered. When I requested a refund, I was told that it had to be processed in their system and that because I paid cash, they do not keep that amount on hand and someone with higher authority would have to go to the bank... I come back to the store the next day to have my screen repaired, once again. (I called and confirmed it was in stock and the technician advised that shipment had came in that day but hadn't yet opened the box, after I requested, multiple times, to be contacted when the part arrived). After about 30 minutes after the second screen was installed, my phone began overheating and would not hold a charge. I NEVER had this problem, not even once, prior to Fix Ur Crack installing their screens on my phone. I have requested, for weeks, to talk to the owner, Ryan Lawson, and he has not returned any of my phone calls or voicemails. Ryan had communicated through one of his technicians that he wants a chance to "resolve the issue" by testing multiple phone screens on my phone (that are not Apple products) to attempt a third screen replacement. Fix Ur Crack has had several opportunities to fix the problem that they caused. I have requested a refund of the cash that I paid to this business, as they have ruined my device and I have to pay $300 for a new phone. An additional $180 was literally wasted, and when I requested a refund, the company refused, and said they would consider putting my cracked phone screen back on, for the POSSIBILITY of a refund. When I asked if they still had my original, cracked screen, the technician responded with "Well, we keep the broken screens in a bin and I can't guarantee that it's still in there" ... I can no longer use my phone throughout the day, as it becomes too overheated. The battery life is nonexistent and I've advised, multiple times, to this company that I stay at home full time with my baby and NEED access to a phone, especially in the case of an emergency. I've learned my lesson by never paying cash to a business again, and I'm hoping that someone else doesn't make the same mistake by using Ryan Lawson's company, Fix Ur Crack. Ryan should consider Fixing His Morals.

Courteous and very helpful! They ordered and replaced my camera in maybe 20 minutes once the part…read morearrived. And, when the new camera failed they replaced it again right away!

Changed my batteries, repaired screens and charging port. Affordable and good service…read more It is a little hard to find. Go in the store on the left side of the listed address and you will see a cell phone work bench.

I was looking for certain items at a big chain electronic store, but they didn't have a lot on…read morestock. From what they did have, there wasn't much variety. I found this place and they had a TON of options. I ended up liking their merchandise better than the stuff I saw at chain stores, because there was more variety. If you want to ask a ton of questions to choose between products, they're great with that too. Their customer service was great, too. They helped me choose the best valued option, and the price was a good value for what I was getting.

A great professional experience - dropped my iphone 6x plus at home & the screen was replaced in…read moreless than hour (even replaced my screen saver) - I couldn't be happier!

Had a broken camera protector on my phone in which I initially thought was my actually camera…read morescreen was cracked. Friendly gentleman at the desk accommodated my request and he looked at it and assured me that it was just a protector that's broken. $15 for a 2 minute fix. That was great! He even threw in a free flexible screen protector since my old one is old and has some "leak" spots already. Assessed and installed in less than 5 minutes. Highly recommended.

I went in for simple repairs, front screen and back glass. They managed to mess up my phone and…read morewasn't able to make phone calls afterwards. Apple told me they forcefully messed up the pins for the antenna, and the only option was to swap the entire phone as it was done for. They confirmed it was the third party screen from this shop. I tried contacting a manager or someone higher management and could not contact anyone. Don't come to these places, get your phones fixed by professionals. In the off chance they mess up your phone, they won't take any liability. Garbage.

The salespeople are friendly, however, there is a tremendous markup on their accessories. I was…read morecharged $30 for a car charger that retails on Amazon, Wal-Mart or Ebay for roughly $5 to $10 max. Just makes me what else I might be being overcharged for.

horrible customer service! Not an official Verizon store, charges are not in line with proper…read moreVerizon charges, customer care is NOT important at this Denton location!

Why am I very dissatisfied…read more I explicitly told the store rep that I did not want the Next Up Anytime plan. Yet the store rep added it to my upgrades anyway. Without my knowledge, the store rep also added AT&T Protect Advantage to my upgrades, which I did not ask for or approve. The store rep did not waive the $35 upgrade fee that I was entitled to for being over 55, when she was well aware that I qualified. In total, she added over $380/year to my bill. I only found this out when the text messages I later received welcomed me to the new programs. While in the store, I was not given any document to sign or any summary of my upgrades. I returned  later to give her my trade in phone, the store rep was busy talking to her friend and ignored me. After waiting a bit, I said, "I just want to turn in my old phone," which I had wiped out, and the store rep said "no, you have to wait 24 hours just in case you need it to approve anything." She then turned away from me and returned to her personal conversation with her friend. Of course I had already been asked to wipe out my phone to prepare it for trade in, so it was not going to be useful to approve anything, but I was disgusted and left the store. The AT&T service rep I talked to at 611 later confirmed for me that what the store rep told me was not true. Later, I called AT&T from my phone by dialing 611. I explained what happened, and have talked to 3 service reps over the course of a week. All 3 service reps told me this is a problem at the AT&T stores and that they get these calls everyday. The AT&T service rep removed the plans from my contract and apologized. It is now clear to me why the store rep told me to back off and not watch her enter my information on her screen. I now realize she did not want me to see her enroll me in these programs and that she counts on people not noticing that they have been charged for things they did not ask for and did not approve.

I guess the store doesn't look for employees with any personality. The gentleman wasn't eager to…read morehelp me, questioned me if I wanted to try a certain program, when I said no he started to text on his phone. That was after I asked a question he didn't answer until I asked a second time. I will spend my money somewhere else. Ridiculous, companies wonder why people rather buy online.

Prompt response to my inquiry. Same day appointment for less than others had quoted me for a…read moreiPhone screen repair.

Friendly, prompt and honest service!…read more I had a problem with my IPhone and Dima the Tech was simply amazing. He promptly identified that the issue was only minor and did not require a part replacement He charged me only a third of the original quote And did it all with a smile! I will recommend this business to all my friends and acquaintances and will return again next time I have an issue with my phone! Thank you Casey and DIMA and the rest of the crew too!!

Brand new business just open for like a year. The owner and his wife are super nice to us when we…read morestopped by getting a phone for international use. I found them on Facebook market, he is very responsive and give me reasonable price for the phone. They also sell sunglasses.

Best customer service I've ever gotten getting my phone repaired hands down. Everyone on the staff…read morewas trying so hard to help and make it the best/easiest experience it could've been. After they repaired the front it still didn't work so I got the back replaced as well. Come in and they tell me they were able to fix it without changing the back and saved me $300. These guys are amazing and do everything same day. Really amazing experience and I will absolutely be going back. Shoutout to them for making this go so well even though we kept coming across problems we weren't expecting!

Spent $165 getting mt iPhone 12 pro max rear glass replaced, it lasted less than a day before it…read morebroke. It was an aftermarket glass that was worthless. My phone now has 3X as many cracks in it than before the repair. They said they might give me $30 off a second repair, why would I want junk parts again. Use another repair shop

I have come here two different times now. I am clumsy and have cracked my iPhone 15 pro lenses…read moretwice. This guy is super nice, no shady business, he does great work, and his prices are great. After he repaired my phone's camera lens, I asked him what lens protectors he recommended, and he let me know that he had already put them on my newly repaired phone at no extra cost. I will never go anywhere else for iPhone repairs.

Super honest shop. Called about a consultation and they advised I actually go through another…read morechannel to get my PlayStation fixed. Super thankful for their honesty. They easily could have charged me money to take a look and scammed me. Will definitely remember this spot next time I need any thing fixed