Verizon Authorized Retailer, TCC

•$

I would leave a zero if possible. Jazmin sold me a phone that she knew wouldn't work in my area…read more She said that service wouldn't be as good as what I have now, but not that I would have NO service. She never went over the return policy, the additional cost of insurance, etc. When I tried to return the phone and accessories today (since I don't need accessories for a phone that I'm not keeping), they would only give me $165 out of the $280 back. They told me that I couldn't return the accessories and I had to pay a restocking fee on the phone. All of this because their employee sold me a phone that she never should have sold me in the first place because she wanted her commission (it is all she talked about). In addition, my old phone was on the old network and they can't put me back on it so I now have no cell phone at all. I will give a shout-out to Hugo though who was working today. He tried to make it right, but the manager of the store wouldn't let him.

My husband and I were very briefly on a pay as you go plan with Boost Mobile... I cannot complain…read moreabout the cell service, but our "brand new" phones were constantly having issues which no online tech, or in store (extremely unprofessional and seemingly unknowledgeable representative) could ever assist us with. We even paid an extra fee per month for insurance which was not even through Boost, and never seemed to be able to offer any help whatsoever. They wanted a deductible based on the original cost of your phone, anywhere from $50 to $300 just to review your case, and could never give me an answer as to how long I would have to go without a phone, which is extremely unacceptable when attempting to secure a job, or simply have a phone you're paying a bill for that you cannot use. I highly recommend checking out Sprint (which is very affordable, and the employees are extremely friendly, super knowledgeable, and more than willing to assist you) Verizon, or AT&T before giving Boost your money. Sorry Boost, you just aren't on your game, I suggest all of your employees get on the same page, and work on your professionalism.

Sprint Dealer - ALL Wireless

REAL Customer Service is what sets All Wireless apart! Anyone can sell you a cell phone...but All…read moreWireless takes it many steps further. Where else can you bring a broken cell phone in and the owner personally tries to get it working again. If he is unsuccessful while you wait loaner phones are available while he does the repair! Only when it is determined that a phone is non repairable does All wireless discuss selling a replacement phone! Also they look out for their custoners financial needs, always reviewing the customer invoice whenever a contact is made with them, and suggestions are made to make your bill more afordable! NOBODY UNDERSTANDS THE CUSTOMER NEEDS LIKE ALL WIRELESS!

From the owner: ALL Wireless is a Sprint Authorized Retailer specializing in wireless phone sales and services.read more

AT&T Store

2.5

(8 reviews)

Always only one employee running the store with at least three people waiting. Employee is always…read morerude. Avoid this store if possible. Poorly managed. Selection is OK but many times they are out of stock on accessories. I don't have a lot of value for companies that don't respect my time.

Horrible customer service from - Nathan W. Rude over the phone after I asked a question he said "No…read moreNo No!" He had a terrible attitude and was unhelpful. If I could rate the store a 0 I would. Have never been treated like this at any other AT&T center. Not going back.

Sprint Store by IMobile

We recently upgraded our phones to the iPhone X Max and decided to stop here and we must say that…read morethis store is not your typical Sprint store. We scheduled our appointment with Amanda who was extremely professional and knowledgeable and was very friendly and helpful. She took the time to review our account which was an older grandfathered plan, did a comparison and helped us save money which was very nice. Amanda also explained everything about our new phones so when we left we felt good using them. The store is very clean and well organized and comfortable ! We did a few other purchases on a charging base and a really cool speaker with Alexa. Brittany also jumped in and assisted with getting us going. She also was very professional and friendly. We would highly recommend stopping here for your Sprint needs, you will be impressed with the level of service provided. This store does it right and other stores could learn from this location on how to provide quality service ! Thank you for an awesome experience !

Wireless Squad - Verizon Premium Wireless Retailer

I had an issue with my sim card that was fixed very quickly! Totally pleased! I recommend this…read moreVerizon team and will be back for my next phone upgrade.

Fone Zone

2.3

(3 reviews)

I had the fortunate pleasure of having Eamran help me. He was efficient, fast, and very…read moreknowledgeable about what he was doing. Due to his skill he helped save my 2 buddies and I vacations. Without him I don't know what I would have done. Thank you to the business and most importantly to him.

Poor quality of product and poor customer service. The price I was quoted was one price, and they…read moresaid there may be an additional $15 charge if the sensor was replaced. When I go back to get my phone, they added $10 to the original quote. I asked if the sensor needed replaced, and the girl told me no. I told her what I was quoted, and she went to the back, and said the sensor was replaced and that they'd give me $5 off. It was only $15 and was close to what I've paid previously to have my phone screen replaced, so whatever. I was in town for the holidays when I dropped my phone. I get back home, and now whenever I press my screen, it changes colors. Obviously cheap material and cheap work. Go somewhere else. They'll also try to sell you leggings. I don't know what else is in Westminster, but I'm sure there are better options elsewhere.

Gadget Lab

(6 reviews)

Had my computer die on me and I had many personal files on the hard drive that needed transferred…read moreto a new external drive. Quoted price was excellent (compared to G Squad) and they had it done the same afternoon! End result was excellent with great friendly service at more than fair price! Running new computer with two hard drives and loving it! Highly recommend these folks!

Multiple electronic devices repaired by their electric wizard. A great repair job and experience…read moreevery time.

Total Tech Solutions

(4 reviews)

absolutely great ... timely, best-quality service ... cody…read moreresolved every problem that i had ... then helped me to understand computers and the internet.

Jeff at Total Tech Solutions, LLC fixed the camera on my laptop by connecting to my laptop the…read moremoment I called! He fixed it in about 10 minutes. I had to wait 0 seconds to get service. He first tried a couple of things but figured it out on the third try. I will now receive a bill by email, which I can either mail, pay online or stop by the store. It was a reasonable fee. It couldn't be more convenient, efficient or easier. I highly recommend his services. Please know that this is the place that used to be across from the Post Office. They are now located at 670 Johns Ave, Gettysburg, PA 17325 which is the same building as the cat rescue place. I'm thinking it's off Steinwehr near Appalachian Brewing Co., in that vicinity.

1st Choice Computer Solutions

Easy to schedule at home appointment on short notice. Seth arrived on time and was very…read moreprofessional and knowledgeable. Also, he was very patient since my husband and I are older and not very computer savvy. Would definitely ask for their assistance again.

From the owner: Local Reliable Computer Sales and Service for Home & Business customers. New & Used Computers and…read morelaptops, Networking, Cloud Services, Data recovery and much more! Servicing South Central PA and Northern Maryland.

Kirbtech

They evaluated my daughter's computer and were able to repair to get it repaired under the…read morewarranty. Matt kept me updated throughout the process and they were able to provide a loaner computer while hers was being repaired. If I ever need a computer fixed again I would go to them.

Kirbtech does a wonderful job at meeting all your hardware and software based needs. They have…read morebuilt custom computer systems for us, installed a digital phone system, and are willing to listen to and try to implement any new ideas we have here at our business. Great service and personality! You can trust Kirbtech to be your IT support! Thanks fellows!

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1 review that is not currently recommended

The reviews below are not factored into the business's overall star rating.

Sarah F.

0

1

0

4 years ago

We had a wonderful experience at this store. Morgan Garrett was very good at her job. She took her time with us and helped us figure out a number of problems that we had from another store in Hanover. Morgan was a joy to work with and remained upbeat and positive through a complicated transaction. We highly recommend coming to this location and asking for Morgan. read more

Verizon Authorized Retailer, TCC - mobilephones - Updated July 2026

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Verizon

3.6

(5 reviews)

•$$$

Buyer beware! I responded to a promotion and was sold something that does not suit our family's…read moreneeds. The salesperson was not knowledgeable. The installer had mud on his shoes and I now have dirty carpets on all three floors of my home. Verizon does not have the App interface available with Netflix and Prime. Xfinity is easier to use and had more options! I wish that I was not locked into Verizon for two years. Be careful before switching and make sure that your salesperson isn't selling you a service that doesn't make sense. I bought swampland

This is the best vw store I've been too. There's never a wait and the staff is friendly and…read morehelpful. All other official stores I've been to are packed and customer service stinks. I once waited over two hours to buy a phone for my son at the Bowie location. I walked in and was walking out with my new iPhone 6 in under an hour!!

AT&T Store

3.0

(8 reviews)

Girl with all the piercings in her face acted like I was a nuisance, did not know what she was…read moredoing and was very rude. I was buying a new phone and going to add a plan but she would ask me are you capable of paying a phone bill? WTH? I'm a grown as women. She should be fired!

they cool lawren pretty cool, she was able to help me figure out why my tablet wasnt refunded…read moreimmediately and got me my dream tablet!

Sprint Store by IMobile

We recently upgraded our phones to the iPhone X Max and decided to stop here and we must say that…read morethis store is not your typical Sprint store. We scheduled our appointment with Amanda who was extremely professional and knowledgeable and was very friendly and helpful. She took the time to review our account which was an older grandfathered plan, did a comparison and helped us save money which was very nice. Amanda also explained everything about our new phones so when we left we felt good using them. The store is very clean and well organized and comfortable ! We did a few other purchases on a charging base and a really cool speaker with Alexa. Brittany also jumped in and assisted with getting us going. She also was very professional and friendly. We would highly recommend stopping here for your Sprint needs, you will be impressed with the level of service provided. This store does it right and other stores could learn from this location on how to provide quality service ! Thank you for an awesome experience !

Wireless Squad - Verizon Premium Wireless Retailer

I had an issue with my sim card that was fixed very quickly! Totally pleased! I recommend this…read moreVerizon team and will be back for my next phone upgrade.

Boost Mobile Chambersburg Wireless

3.0

BRYAN, ANDREAS & ENVIS. Superb! We went on a college trip to get everyone their new phone for…read moremoving to the states. These three were super awesome, helped us with all the questions. It took a while but I wouldn't change anything. Thanks, Frank

If you are looking for rude and unprofessional service this is the place and the Manager (unshaven…read morewhite sloppy guy turning to fat) is the person to see. I went to this store last week to inquire about getting a replacement memory card for my phone. Due to COVID-19 the store was limited to 4 people in the store at a time. The windows were tinted so I had no Idea if anyone was in there. No sooner did I walk in the store then the manager told me go out. He didn't say "Could you please wait outside, I can only have 4 customers in here at a time." He said "Get outside, you can't be in here right now." From what I understand Store employees are required to wear masks at the time. Not this guy, he must be special because all the customers were masked. The Boost Store in Greencastle has customer orientated, I would recommend taking you business there.

The Big Screen Store

4.7

(15 reviews)

•$$$

Had my eye on a 65" OLED for the bedroom. Almost pulled the trigger on a Samsung at BJ's. Decided…read moreto head over to the Big Screen Store just to double check the price. To make a long story short, the same TV that I was checking out at BJ's cost $3 more.... Big deal, right? $3 dollars more, but THEY DISCOUNT FOR SALES TAX.... Meaning they basically discount the TV so that you end up paying NO SALES TAX for the set... plus free delivery and setup--as well as an additional year of warranty on top of the manufacturer's warranty. Amazing!!! This is my second TV I've purchased from this store. I will most definitely be back once the 115" tvs hit the market in April!!

Background: My TV set went out on a Thursday evening; I went to the Big Screen Store Friday; they…read moreinstalled the new unit on Saturday. Of course, I had parameters to meet. The set goes into a cabinet with limited space. So, an actual "Big Screen" was out. I also had a Blue Ray Disk Player and VCR Player connected to my set. (FYI - My old set was very very very old.) My rating should be less than stelar, I'd take off a half star if I could, that would be more tied to service and promises than anything else. My instore experience with Chris was good. He knew where to get a set that would fit my cabinet. And he told me the installers would connect the auxiliary disk and VCR players. It was this last item that disappointed me. The installer said he could not connect the VCR.

Wired Integrations

I called Ken and he got my Control4 system back up and running. He was professional, courteous and…read morehonest. He prices were reasonable and he explained all of my options. I would definitely use them again!

We hired Kenny after interviewing several other commercial and home integration professionals based…read moreon his experience with similar projects, interviews with references, and seeing examples of the quality of his work. Kenny is very professional, extremely detail oriented and oversees every aspect of his projects. Our project included the integration of whole house video, audio, lighting, network, shades, doors, thermostats, surveillance, and home security using Control4. Our smart home is something we use every day, is customized for our lifestyle, and is easily the best investment we made in our house.

Cricket Wireless Authorized Retailer