Chris was very helpful and patient with me and my questions. He did a great job of explaining…read moreeverything to me. Even though I did not upgrade my phone he was extremely nice and will absolutely will deal with him.

David was so helpful. And I was changing carriers! Beth was also very helpful setting up my new…read morephone. Thank you guys!

THE WORST!! they had to google how to. for the company they…read morework for it was sad. shame on you AT&T being that i am disabled which make standing 3 hours no joke and still no phone painful and cruel. they were calling the same customer service line as you and i would to no resolve over a period of 3 days. say no to AT&T

BE careful dealing with this ATT location.I wanted to keep my phone and number like they say but it…read moreis a bold lie. I could not keep my number and now I am seeing Fraudulent charges on my card. DEfinetly a place to avoid.

A Wispring service person arrived at my house unannounced and threatened my barking dog with his…read moreclipboard. When challenged, he said that he did it to avoid being "bit." Unfortunately, this type of uneducated behavior is what turns good dogs into biters. He did not apologize. Coincidentally, we had cancelled our Wispring account today. If otherwise, this incident would have caused us to.

I'm giving WiSpring 2 stars only because it is better than any of the other abysmal options for…read moreinternet access. Though full outages are rare, speeds are very, very slow. I work from my home, and am now put in a position where I'll be forced to rent an office in GB in order to reliably access the internet with anything better than dialup speeds. Though they were formerly locally owned and the initial setup was pleasant enough (though costly), it seems they've been bought out. Customer service is ineffectual - I've had days on end where I could barely access the internet, spent hours on the phone with customer service, and was continually told this was my problem, not theirs. Not true, not helpful, and no offer of refund for their over priced service.

Installation services are dismal. Waiting two months for them to bury the cable and now they say I…read morehave to wait until spring! Plus, they don't even take complaints and there isn't a customer service department. They just try to upsell you to fiber.

Today has to be the additive to services already gone sour. I received an internet phone service…read moreand no literature to services. I called Tech support who told me to access a website and transferred me back to customer service. Well, it did get worst AnnMarie, followed by Raven told me it was not there jobs and technical support should help me. When I asked for who or if someone could call me back would be a help; I was told to not tell her how to do her job. This is unacceptable to not value a customer and basically did not want to hear of all of the concerns I presented. I requested a call back as for this was unacceptable! The services for our county are very limited and this company has no afterhours services and the customer service today was just the worst.

Super unprofessional, the sudden charges, expecting the customer to pay for an employees…read moremishandling of our account, and basically muscling us to pay a portion when it was obviously their fault, in order to get repairs done. When we needed the services to be done, the service person continually called the wrong number for me, (which they have my phone number on record) because it's my husbands and he was traveling out of town, somehow someone had that number and obviously he was busy to take a call. I own the company, I own the building, I have my name on the bill, but they send the bill to my husband :/. I had to yet again, tell them who the boss here is, and who pays the bills. Atrocious.

Our initial contact began after 35 minutes on hold. After learning the details on their offers, we…read morerequested an appointment for a site survey and install. The salesperson took our information and said the next available appointment was the following Monday. We asked if Saturday might be available. He said he'd check and get back to us, but never did. We called again at the end of the week to check the status of our appointment and found out there was none. Our third call was on a Monday morning to request an appointment on Tuesday. The technician showed up just before noon and let us know that the signal was too weak to be useful. Bottom line: a waste of time.

I am so impressed with the service I received from Planet Network! The installer explained…read more everything he was doing and made certain i understood all the benefits I am now receiving-and there are plenty! The picture clarity on my TVs is clearer and more vivid than when they were new. Streaming, downloading and uploading are instantaneous! All this and I am saving $40 and get my first month free! If you are fortunate enough to have Cody Blanchart install your service, you will be as excited as I am!

OMG.. was assured this would be better then Spectrum... NOW with Planet, the picelation and…read morebuffering is terrible. Calling leads to being on hold for ridiculous amounts of time... not to mention I have been waiting on a service request for over a month... walk away... quickly Craig in New Paltz

NTI is a client of mine and as clients go, they have been great to work with. No issues, no…read morecomplaints, and great communication

From the owner: Since 1990, we stake our name and reputation on providing all our customers with the right solution…read morefor their communications needs, taking advantage of new technology and providing true value with continued support. No matter what your communications needs may be, the Normandeau Staff will provide you with proven technology and superior customer service. Over the years we have prioritized quality service while maintaining the friendly attitude that make working with Normandeau Technologies a pleasure for our customers. We believe that our business is built on relationships.

Came in to get a new quick charger cable for my iPhone 12. Staff was knowledgeable and friendly,…read moreand FAST - in and out in 5 minutes. These guys have also given me several battery changes over the years (I'm a rideshare driver and it drains my battery fast) and they always do great work.

The only thing I dislike about Berkshire Wireless Repair is that they are very expensive. They…read morewanted $250 for my cracked iPhone 6s screen to be replaced which I felt was outrageous. I found that you can get your iPhone fixed for at least $100 less if you just go to an actual Apple Store. That way it won't even break your warranty and you're getting it fixed by the actual company you got it from. The staff is very kind any time I have had to talk to them and answered all of my questions when I had any.