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    Verizon Authorized Retailer - TCC

    4.0 (2 reviews)
    Open 10:00 am - 8:00 pm

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    Verizon

    Verizon

    2.3
    (28 reviews)
    3.9 mi
    $$

    I understand this stores low rating. It starts at the top with the District manager who told me, "I…read moredon,t care how you were treated, I will ALWAYS side with my employees over a customer! " I came in to reactivate my service and I explained to the employee who was more interested in her cell phone then me the entire time that I'd already called customer service and she also just needed to the same. She went thru a bunch of unnecessary steps, including contacting her manager, all while texting back and forth on her phone the entirety of the visit. I.m so glad we were right under the stores camera when I mentioned I've done this job before and all you have to do is call customer service like I said! She,s totally racially profiling me cause I'm black k and have deeds. She looks at me like I just pulled out a gun on her. She jumps up and says , " you.re making me feel uncomfortable and I don't have to work with you." Then walks away and calls her district manager! If you're reading this stay away from this RACIST, BIGOTED, store. I've already contacted an attorney to see if I have a case. I asked the young Caucasian girl with years of overdue dental work her name and she covered up her tag so you couldn't,t see who she is! Do not shop here.,

    Ok so the company itself isn't always deserving of this rating but the service at this particular…read morestore in Greenwood today was excellent. James helped me setup a new line on my account using an existing phone. He was friendly and engaging while we completed the paperwork and really patient explaining to me the final price as I misunderstood twice what the new total would be. The only caveat is next time if I need to go to the store I'll make an appointment. Didn't know I could do that and was lucky my wait was only 10 minutes or so.

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    Verizon
    Verizon
    Verizon

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    T-Mobile

    T-Mobile

    3.0
    (3 reviews)
    3.1 mi

    This store was completely renovated last year and no longer does on site phone repairs in this…read morestore. It is still a corporate store but scaled back from what it used to be. I find there is less inventory on display and definitely less accessories available. I think the main purpose of this store is strictly limited to selling new phones or upgrading to new phones. I came in today for account help and of course they said, "We don't do that here, you have to call someone." That has happened several times before so I was sort of expecting it. There is hardly any customers now since the store's function has been curtailed. At least you get to talk to an employee right away because there is no waiting list like at that other cell phone company. You know who I'm talking about.

    I hate Sprint who I have been with since 2002, (I know! Why didn't I switch carriers LONG AGO!?!)…read morebeing I had not been successful in my attempts with contacting customer service. (Between their high accents and roosters squawking in the background...yes, Roosters. I asked). This brought me to the store which is now T-mobile. I have to say, The transformation is quite spectacular from the layout of the store, the music, the speedy service and quality of service received from the reps. My "Mobile Expert", Lance, assisted me with my bill, answered all of my questions thoroughly, was knowledgeable, friendly and greeted me with a smile (even through the mask I could see he was smiling). I am actually impressed with the transformation and recommend Lance at the US 31 S store if you're looking for phenomenal service and expertise!! (All without the Roosters!! :-) Thanks Lance for taking a terrible experience and turning it into a great one! :-)

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    T-Mobile
    T-Mobile
    T-Mobile

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    Indy Cellular 4 Less

    Indy Cellular 4 Less

    3.8
    (29 reviews)
    18.1 mi
    $$

    Had a new screen fitted on my granddaughter's iPhone, 3 months ago. Today, it was acting up and…read morewould only allow intermittent touch response. I was somewhat stressed, as I couldn't find the receipt for the replacement. Katy, at the front office, was very professional and they agreed to replace the screen. This review is not about the free replacement, but the fact that the entire customer experience was 5 star. We, in a 5 cell phone household are very happy to have found our go to cellular business.

    I was referred to Indy Cellular 4 Less by a recommendation, and brought in my wife's Nintendo…read moreSwitch for a water damage repair. I paid $50 for diagnostics, which took a few days. They called and left a voicemail letting me know that was not repairable. While being told that news was frustrating, the main issue is what happened next. After returning from a vacation, I went to pick up the device, I was told they had already gotten rid of it - without ever asking for my permission. This was only a couple of weeks after drop-off. The Joy-Cons were still fully functional, and many other components of the device were intact, that could have been salvaged. Regardless of how a repair turns out, this shop has no right to get rid of a customer's belongings without clear consent. I was never asked, never notified, and given no opportunity to retrieve what was still valuable to my wife. I paid for a diagnostic, not for my belongings to be taken and sold for their recycling parts, for the shop's benefit. I would not recommend this shop to anyone who values their electronics being treated with basic respect.

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    Indy Cellular 4 Less
    Indy Cellular 4 Less
    Indy Cellular 4 Less

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    Verizon Authorized Retailer - TCC - mobilephones - Updated June 2026

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