Getting my phone was easy and they were more than helpful in that department. I gave a low rating…read morebecause they sold me a screen protector for $69.00 selling it as this awesome need to have thing. Found it on Amazon for $17.50 with a bad rating and its temporary and wears off. So get accessories somewhere else don't be scammed! I was able to return the item for full refund.

Claire and Grace went out of their way to help make our experience with their company outstanding…read more They helped us convert phones get everything set up even to the point of staying beyond closing to make it happen I own my own retail store and I understand the importance of good staff these two people are shining examples

Great job fixing my phone today Reed. It's working fantastic. I m very happy with your customer…read moreservice !!

Updated: My card was double charged for our repair (the cashier swiped the card said it didn't go…read morethrough, swiped again -- but both went through) and I've called multiple times to get this resolved. The first time I was promised a call within 2 weeks, so I waited patiently and now can't get anyone to answer the phone or return my messages. I doubt this is malicious by any means and they're trying to hustle me, but... this is a pretty costly mistake and I want my money back. Shouldn't be this difficult.

We had an issue with our bill and needed to go into the store to settle some things and we're…read morepleasantly surprised by the quick service on a Monday evening. Everyone at the store is very knowledgeable and we appreciate their ability to sort out challenges as we have a bill which incorporates various different phone lines. My only caution is that often times they suggest things which do not apply for every type of phone plan. So whenever you are given options make sure to check that the options fit with your current phone plan or include any needed upgrades. Otherwise we've always had quick and professional service at this location and will continue to return for all of our phone needs.

Everytime I come in the payment machine is broke and now they say no cash, everyone's busy not one…read moreperson to just take a payment without a 15 minute wait. What if I don't want to use a card or check.....?

After my 3 year old decided to throw his iPad and crack the screen, I had to make a decision. He…read morecould live life without an iPad or I could listen to him whine and cry all day, especially on long car rides. Well, against my better judgement, I decided to get his screen replaced. I shopped around to get the best deal and this place ended up having the best price. They also had a relatively quick turnaround. I was quoted 3 days, but it was ready within a day, which was nice. They fix all types of cell phone, tablets, and computers. Not only do they fixed cracked screens, they sell used/refurbished products as well. They also do general repairs like battery replacements, fixes charging port or software/boot up issues. The shop is kind of tucked away in a small strip mall, but not too hard to find. They were very responsive to my request and needs. I called an asked them how much it would cost and they gave me a straight forward answer. The man working the counter was very friendly and helpful. My kids iPad was as good as new and now has a new life. Having two young kids, I am sure that this will not be the last time that I will need a screen repaired. This will probably be my first stop when I do. I highly recommend checking out this place for your cracked screen needs.

My phones battery randomly went out the other day and i was expecting a really long and tedious…read moreprocess to get it fixed but it was really easy! Just came in told them the problem and it was fixed a couple hours later. Everyone was very nice and professional and the prices were good!

These guys are great. A couple of weeks ago my computer couldn't be updated due to so much system…read morestorage. Overnight they removed everything and reinstalled the system features that came with the computer. And updated the operating system. Then today I thought I had downloaded a virus! Ugh! Ran over there with the lap top still open and they took care of it. Did it right then or no charge. (BTW, this isn't the first time they have fixed something w/o a charge.)

The people are very nice I took a tablet in they said it would be done in two to three business…read moredays dropped off on a Wednesday right after the store opened called on the following Monday . To check on it they didn't tell me they didn't do those repairs local it traveled down to Bloomington and was there a week it took me calling that sore and checking to get it done and back. Then I had got a lame excuse of a bad port so had to reorder a new one yeah ok don't believe that for a minute not the first bad review for that location. They did stand by the quoted price I will give them that. This is a beware your product will take a while unless it's a simple issue.

I understand this stores low rating. It starts at the top with the District manager who told me, "I…read moredon,t care how you were treated, I will ALWAYS side with my employees over a customer! " I came in to reactivate my service and I explained to the employee who was more interested in her cell phone then me the entire time that I'd already called customer service and she also just needed to the same. She went thru a bunch of unnecessary steps, including contacting her manager, all while texting back and forth on her phone the entirety of the visit. I.m so glad we were right under the stores camera when I mentioned I've done this job before and all you have to do is call customer service like I said! She,s totally racially profiling me cause I'm black k and have deeds. She looks at me like I just pulled out a gun on her. She jumps up and says , " you.re making me feel uncomfortable and I don't have to work with you." Then walks away and calls her district manager! If you're reading this stay away from this RACIST, BIGOTED, store. I've already contacted an attorney to see if I have a case. I asked the young Caucasian girl with years of overdue dental work her name and she covered up her tag so you couldn't,t see who she is! Do not shop here.,

Ok so the company itself isn't always deserving of this rating but the service at this particular…read morestore in Greenwood today was excellent. James helped me setup a new line on my account using an existing phone. He was friendly and engaging while we completed the paperwork and really patient explaining to me the final price as I misunderstood twice what the new total would be. The only caveat is next time if I need to go to the store I'll make an appointment. Didn't know I could do that and was lucky my wait was only 10 minutes or so.

Had a new screen fitted on my granddaughter's iPhone, 3 months ago. Today, it was acting up and…read morewould only allow intermittent touch response. I was somewhat stressed, as I couldn't find the receipt for the replacement. Katy, at the front office, was very professional and they agreed to replace the screen. This review is not about the free replacement, but the fact that the entire customer experience was 5 star. We, in a 5 cell phone household are very happy to have found our go to cellular business.

I was referred to Indy Cellular 4 Less by a recommendation, and brought in my wife's Nintendo…read moreSwitch for a water damage repair. I paid $50 for diagnostics, which took a few days. They called and left a voicemail letting me know that was not repairable. While being told that news was frustrating, the main issue is what happened next. After returning from a vacation, I went to pick up the device, I was told they had already gotten rid of it - without ever asking for my permission. This was only a couple of weeks after drop-off. The Joy-Cons were still fully functional, and many other components of the device were intact, that could have been salvaged. Regardless of how a repair turns out, this shop has no right to get rid of a customer's belongings without clear consent. I was never asked, never notified, and given no opportunity to retrieve what was still valuable to my wife. I paid for a diagnostic, not for my belongings to be taken and sold for their recycling parts, for the shop's benefit. I would not recommend this shop to anyone who values their electronics being treated with basic respect.