I think I've already done a review. They were great and I'll be going back. Customer service was…read moreprofessional and device works perfectly. The pricing was awesome compared to Apple and the cell phone shop in Clarksdale.

A business that is true to its name! Mr Hurt saved the day!!! He fixed my son iPhone that I thought…read morecouldn't be salvaged. Saved me a bunch of money. And to find out, he services computers too. He will definitely be my go to guy!!!

Best customer service I've received at a phone shop. Usually very pushy, loud, and wrong. Not this…read morego around, this is my permanent shop now.

I have broken another phone unfortunately . I went to this place 11/26/24 to have my iPhone XS…read morescreen replaced from shattering and blacking out. I had called ahead of time to get a price estimate & his price was easily the better choice compared to others in the area. Jameel (unsure on the spelling, sorry!) greeted me instantly upon entry and made me feel welcome , all while helping a customer already. I paid $80 for an aftermarket screen replacement and I've had no problems at all. My phone works just the same as it did, if not better before replacing the prior screen. He was also very knowledgeable about my iphone, he literally replaced my screen in under 10minutes, again, all while engaging and helping other customers as they came in as well! He accepts Apple Pay and will fix your damaged phone screen and let you pay after repair if needed, as this was my experience. I had a really great customer experience with Jameel and I most definitely will recommend and be using his services in the future!

So I accidentally dropped my phone in the toilet and waited two weeks to fix my iPhone 6s…read more I've had my phone fixed from Cellairis for about three days now and it's like it never fell into the toilet and completely shut off. I'm honestly surprised from a cell phone store in a Walmart. I'm also new to town and just loved the fast wonderful customer service that Cellairis provided.

Go anywhere but here…read more Quoted me a price ($279.00) to replace the screen on my iPhone and said it would take one day to get the part in, but I had to pay up front. I came back the next day to get my phone repaired. They said the part was in, but now they need to change the price and charge me an additional $60 ($339.00). Claimed they tried to call and tell me, but my phone never rang and no voicemail left.

This place is a rip off, charge my card $72.00 for services that I don't have. Please be aware of…read morethe argumentative behavior

I came to this store after another store that I had went to did not want to help me in getting what…read moreI needed out of my phone, I spoke to a gentleman here at the Olive Branch location and he was able to get everything I needed out of my phone. He was such an amazing person and took his time with me. I am not sure if the other location did not want to do anything because they didn't have enough staff which looked like he was working alone and the Olive Branch location had three people from what I saw and they were able to help customers because of that, but this will be my new store to shop at, thank you so much for the help!

AT&T Issue I…read morepurchased a new iPhone 14 on February 18, 2024. Since then, I've had multiple discussions with AT&T--both over the phone and in person at the store where I bought the phone. I was initially told that I should receive a $515 refund. However, when I called on October 15, I was informed that I would only receive a $215 refund. The reason given was that, in order to qualify for new phone promotions, customers cannot change phones or plans before 30 days have passed. This was never communicated in previous conversations, all of which indicated that I would be receiving the full refund. As a long-time customer of 25 years, I'm very disappointed by this situation. It feels unfair that I'm being penalized either due to a change in policy or mistakes made by AT&T employees. These errors have cost me $300, and I believe I should be compensated accordingly.

Do not stop here!!! The staff is lazy!!!! Every time I have walked in the store they are sitting…read morehaving social hour. They seem disappointed to have someone come in. Very poor service. Lack of product knowledge and no help at all. Nothing like Verizon. I wish we hadn't combined our devices here. It's been issue after issue. It would have been better to just stick to Verizon for the price.

They charged me $230.00 for a repair that lasted 3 days and would not refund my repair. Just…read morebasically said my problem. Do Not Use This Service!!!!!

straight up. this guy needs to go back to school. i purchased a laptop from this guy. after 10 days…read morei brought it back because it stopped working. when i brought it back, also brought an older computer to have it checked out. the older computer had an extra battery. he looked at it switched batteries to check out the older laptop. after he exchanged the broken laptop and helped putting the older laptop in the bag i had both laptops in and left. when i got home later i couldn't find the extra battery. i searched my car and the house. two weeks later i returned the 2nd laptop because it also stopped working. i returned and brought the laptop back and asked if i left the battery from the older laptop. he said, no. when i handed the 2nd laptop to him and he handed me the 3rd laptop. i took it home and charged it up only find out this 3rd computer wasn't working at all. i then took it to another repair store only find out that it didn't have a hard drive and the screws weren't even in the back of the 3rd computer. save yourself and good someplace else.

Came in due to phone battery port no longer working .. We were checked in at the door. The ladies…read morewere quick and helpful. There were three check-in people working. Melissa was the manager on duty. She was coordinating flow and checking -in with everyone . Morris, rep at Apple Store, took the phone to the back to be fixed. The port was working once he got it back. He left it on the charger to verify. He was customer friendly and attentive. He wanted to make sure that phone was charging properly before we left. He asked were we in a hurry and all.

I love my phone! I've had a version of the iPhone pretty much since the first one. I still have…read moreall of the old ones to in my junk drawer. I haven't even thought of getting any other phone. In fact, I loathe android phones and tablets with a great deal of special intense hatred. My Dad insisted on getting android phones and tablets and then would beg me to fix it when it got infected with crap he downloaded. Hate android stuff!!! I begged him to stop with them, and then he died, and I don't have to help him any longer. I am team iPhone all the way until I die! I also have a wife and four kids, all iPhones. Most of us have Apple Watches too. Hopefully my kids won't bitch about my lack of wit when it comes to technology when I am gone. Another reason I am sticking with Tim! This is where it gets sideways.... I hate Mac computers. I had a MacBook Pro for a while and I could not stand the IOS quirks. It was like they intentionally did everything backwards/opposite of Windows. It was so bad, I paid some dude I met at a Taco Bell to partition the hard drive on the MBP and install Windows on one side of it. After that I may have booted the IOS side twice. Now let me say this.... That was the baddest ass Windows computer I have ever owned! I wish I still had it but my old boss confiscated it when he fired me. That's ok, I cooked the drive before I gave him a blank disk brick laptop. So that he didn't any of the info he wanted. Asshat took my phone that day too. Also cleaned and bricked. He went bankrupt a couple years later. Anyway.... I love the Apple Store. The real value is in the knowledge of the teams here and their honest approach to helping you. I came in to get a new phone recently and was let down with how large the phones are now. I have an 12 mini and the battery had gotten bad. I complained about having to get a bigger phone and the associate said "why not just get a new battery for your mini?". Great idea, that's just what I did! I get to keep my little phone another year or two maybe! '25 - 50/111