The T-Mobile in Oxford, Ohio is outstanding. All of the employees go the extra mile to help out the…read morecustomers. The Manager Larry really knows his stuff. Larry goes above and beyond the call of duty to help the customers. I highly recommend the T-Mobile in Oxford, Ohio!

Bryce was super helpful with my charging port issue and went above and beyond to solve the issueread more

Evo Repair in West Chester, Ohio, fixed the problem I was having with my laptop. They were quick -…read moreI had it back the next day - and the price was very reasonable. I returned to them with a problem I was having with my PC. They found out what the problem was on the spot, and didn't charge me at all. They are very good and fair and fast. I will take all my tech problems to them in the future.

Customer service was excellent. Staff were very friendly and polite. The problems with my computer…read morewere very intermittent and finicky, but they thoroughly tested it and didn't try to gaslight me like MicroCenter did when they looked at it. The repair took longer than originally quoted, but they communicated with me the entire time and I never had to wonder what they were doing. I would go back if I ever needed repairs again.

My phone broke (more like absolutely destroyed) and I thought I would never hear my late mother's…read morevoicemails again since I don't trust the iCloud. But the staff made my worst fears a thing in the past with simple service. Words cannot describe how much you saved my psyche. I wish I had gotten both of your names. Thank you thank you thank you!!!

Professional and friendly. Replaced my phone battery in less than one hour. Called ahead to see if…read moremy battery was in stock - I have an older iPhone. Good value and friendly service.

Absolutely 100% recommend Cincinnati Technical. Work was done well with great communication if…read morethere was a delay or anything like that. Also, he was able to get the new keyboard in his shop faster than I was able to get the computer in which was also a nice change unlike other places I have had computers serviced. It was also nice to find out that the bearings will need replacing in about a year. This is what great service looks like and is.

Daniel wasn't able to help me recover data from my SSD, but he identified the problem with it very…read morequickly. He was prompt with answering messages, very flexible, and didn't waste my time with anything extra or unnecessary. My appointment with him was fast, and he very clearly told me what I would have to do to get my data from my failed drive, how expensive that process might be, and he gave suggestions for replacements that would be more reliable. If I need a tech in the future I'm almost sure to go back to him.

I thought I was purchasing a new phone from Metro PCs backed by T-Mobile. The store actually sold…read moreme a stolen telephone. After the store refuse to do anything about it in a timely manner. MetroPCS backed by T-Mobile said they were refund my money. Only to tell me they could not do it after I ordered a new phone online. Then when I activated the new phone they raised my phone bill. It is the worst customer experience I've ever had. By the authorized dealer, and corporation Metro PCs -backed by T-Mobile.

From the owner: Metro by T-Mobile stands out because it combines the reliability and nationwide 5G network of…read moreT-Mobile with affordable, transparent pricing 'Äî no annual contracts or hidden fees. What truly makes us different is our customer-first approach: we treat every customer like family, offering personalized service, honest advice, and real value for every dollar spent. Our stores are community-focused, meaning we don'Äôt just sell phones 'Äî we help people stay connected to what matters most.

Update: its now 3 months later, I have filed a police report, and still no laptop and no…read morecommunication. Would 100% not recommend. Very irresponsible and basically scammed me. He even got kicked off of thumbtack because too many issues came up. Stay away, not worth the time or money.

From the owner: We provide computer, smartphone, and tablet repair as well as data recovery with an unmatched…read moreattention to customer care. We strive to give our customers the best possible experience!

I had to wait for 10 minutes for this app to download, because even though I pay for 8mbps down I…read morerarely get 3. If you need assistance sucks to be you. I called 22 times in a row before, left emails and voicemails but nobody ever answers. If you're internet happens to go out after 5:00 pm or God forbid on the weekend you are shit outta luck. They don't believe in providing customer service, or you know service at all. Do yourself a favor and move somewhere where you can have real internet, it will be less of a hassle. update: have been trying to get ahold of someone since the end of December, still can't get anyone to answer the phone. 4 voicemails and 5+ emails not to mention I called repeatedly for 30 minutes one day and nobody would answer.

absolutely, the worst customer service i have ever received, i am not one that ever leaves reviews…read morebut in this case i have to. we lost internet monday and it is now wednesday still no service. i have called illiterately 3-4 times a day to only get the same answer someone for management will call you back. not only do they tell me the same thing know one ever calls back. we have 5 kids and which 3 of the do homework on their computers, need to say that isnt happening thanks to my friends a bridgemaxx. do yourself a favor do not use them!! chris