There was absolutely no communication with me about my device until the day I was supposed to pick…read moreit up. The fix was supposed to take a day (we were going to pay extra for the faster fix), and were told a week AT MOST if we weren't going to pay extra. The fix was going to be $80 total. The reality was it took TWO MONTHS to get my device back and I was charged around $150. I had to call them multiple times, stuff always came up with them. I understand that things happen, but they never called us about our device. We always had to call them and there was always a new excuse as to why my device wasn't ready. This seems highly unprofessional and I do not recommend this place to fix your devices. What was supposed to be a simple HDMI cable fix turned out to be far more expensive and time consuming than it was worth. If this place is your only option to get a device fixed, I'd recommend to save your time and money and just buy a new device.

Wonderful experience here today. My phone screen suddenly went white and resetting/erasing didn't…read morehelp. I brought it here and they advised me of replacement options. They were professional, knowledgeable, patient and kind. They gave me a very fair price and did a wonderful job fixing my screen quickly. I left with a warranty, peace of mind and maybe most importantly, gratitude for kind people who care about and value other people and apply that care in their work. I will return for future repairs. I absolutely recommend.

My wife's phone was severely infected with a ton of malware and virus'. To the point Spectrum was…read moretelling her that she had to buy a new phone and she would lose everything. Kevin worked his magic and spent an hour cleaning it up. Saved us a ton of money!!

I cracked the screen on my cellphone and was distraught. A stranger told me about the cell phone…read moredoctor. I googled it and found a location near me in Fairfield. I called and he told me they were open until 8:00pm. I was also told how much it would cost and how long it would take. I arrived at the location and the service was prompt, the store was neat and clean and a pleasant atmosphere. My cell phone was fixed within 15 minutes, it's as good as new, and it only cost me $115 + tax. Totally a great value and even better service. I highly recommend!! Pamela King

Called, got a decent price on getting phone charger port repaired. Was done quickly, working like…read morea champ again. Thanks fellas GDashFresh

Great cell phone/ laptop/ PC repair store! Uses oem and genuine parts to fix any of your…read moreelectronics. Good quality here!

My phone had water damage so I first tried repairs at Best Buy and apple (iPhone)…read more Wait times at Best Buy and apple store were about 1-2 hours total and I had to set up appointment times far in advance. I was seen here right away no wait and they offered a free attempt at fixing my phone. Unfortunately water Damage was too severe but I was charged 0$ For all Mac needs I would seriously consider coming here before the apple store and saving yourself a lot of time

Very efficient. Got my data off my hard drive when my apple desk top crashed and transferred it…read morepronto when computer came in. Very reasonable pricing

I was recently referred to Apple Rx by the ATT store at Waterstone Plaza. My Apple watch band…read moreneeded replacing. It had been on there for 4-5 years and was encrusted with sweat/sunscreen. The old band would not come off. This can be a problem with Apple watch bands. I took it to Apple RX in Landen OH. They were able to finally depress the lock button on back of watch. Then, they worked to get the old band slid off, cleaned off the band slots. This was done all while I was waiting. I am grateful for their excellent work and for the referall from ATT store. Thank you guys !

Good service thank you to fix my phone. Thank you so much. You are the best. Thank you for my…read morescreen protector on my phone.

Absolutely 100% recommend Cincinnati Technical. Work was done well with great communication if…read morethere was a delay or anything like that. Also, he was able to get the new keyboard in his shop faster than I was able to get the computer in which was also a nice change unlike other places I have had computers serviced. It was also nice to find out that the bearings will need replacing in about a year. This is what great service looks like and is.

Daniel wasn't able to help me recover data from my SSD, but he identified the problem with it very…read morequickly. He was prompt with answering messages, very flexible, and didn't waste my time with anything extra or unnecessary. My appointment with him was fast, and he very clearly told me what I would have to do to get my data from my failed drive, how expensive that process might be, and he gave suggestions for replacements that would be more reliable. If I need a tech in the future I'm almost sure to go back to him.

Highly recommend! I was offered a great rate on my MacBook 2017. Much higher than the competitors…read moreof SYM. The process was quick and easy. I was updated through each step via email. I received the money right to PayPal without any issues.

I had a used 2015 27'' iMac I needed to offload. Despite the fact that it was still fully…read morefunctional and in pristine condition (some minor scuffs on the Apple logo, but no other visible flaws), I realized my resell options were limited due to its age. After shopping around online, I found that the quote offered by SYM was considerably higher than what I was getting from other websites. It was almost double what the local in-person retailer in my neighborhood was offering. It seemed almost too good to be true but I decided to take a leap of faith. Then came another challenge - I didn't have the original box the device came in. And with such a large bulky object, I knew that packaging it properly for shipping wasn't going to be easy. Luckily, I saw it mentioned on SYM's website that they provide shipping materials in some cases. I emailed them and within a few days they had shipped an old Apple iMac box with the styrofoam padding directly to my home, along with a UPS shipping label to mail the device to them. The only thing missing was the plastic handle insert, not having that made it rather difficult to carry the heavy package down the two blocks I needed to get to the UPS store. After dropping it off, I received email notifications with up-to-date tracking information. Before I knew it, the quoted amount was deposited directly into my Paypal account along with a $15 bonus from using a promo code. This entire process took place within the span of about 1-2 weeks. I didn't have to follow closely what was going on because it all happened in such a timely and seamless manner. I will certainly consider SYM the next time I have a device to sell.

Great work. Price and screens are excellent. Ahmed was great to work with. Very clear and…read moreresponsive communication.