Savier must have changed his name to start with an S because he just saved my day! I got a new…read morephone, and he helped me with the very annoying task of transferring my line and making sure it was good to go and up and running within a short amount of time. He also helped me save some money on my home internet Frontier bill and by switching me over to post paid (I was prepaid these last few years). Highly recommend this location and highly recommend you asking for Savier during your next visit. He's a real one!

I'm so mad about how our "upgrade" experience went today. They added unneeded charges to our…read moremonthly bill, didn't let us know about better offers, and worst of all charged us $29.99 to make us wait until the store to activate the new phone when we specifically asked several times if we could leave. Just so you know, the answer is yes. You can leave and make them waive their $29.99 "Setup & Go Service" charge. The fact that I would have been better off calling Verizon has me livid. I've had to spend the rest of the day fixing my bill, especially the monthly charges they added without alerting me to them. An entire day wasted having to deal with Verizon in store, on the phone, and by chat.

Great experience here, Eric was the professional who assisted me with upgrading a device. Eric was…read moreinformative, knowledgeable, and very helpful. I appreciate the options I was offered, the pros and cons of each item I was considering, and the explanation of charges. There's no reason to go anywhere else to upgrade or add on devices, we'll be going to upgrade my wife's phones as well. Thank you !

Scottie was fantastic. He took the time to talk through and explain everything and brought real…read moreworld experience and knowledge to help make the decisions easier.

Important for Tmobile customers returning their trade ins - This store, as told by their agent at…read morethe store, does not take trade ins - they basically tell you to go to ups to return This was opposite to what Tmobile customer service chat agent (have a copy of transcript) told me and reconfirmed that this store at this address would accept trade in and all we needed was to bring the shipping label Not the case and Tmobile corporate needs to get its act together so they don't waste customers and store employees or owners of authorized retail stores time.

From the owner: Visit the T-Mobile store in Glastonbury and discover America's largest, fastest, and most reliable…read more5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 2862 Main St can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Wow, I could not be happier with my experience with this store, their employees and their service…read more When my phone screen cracked I was expecting the worst. I submitted a claim through the Verizon website late last night, and showed up as soon as they opened today. Sure enough, they had the claim pulled up and were ready to take my phone. It took less than 20 minutes and they had fixed my screen. The employees were great - very kind, they made conversation with all of the customers, were very honest about how long it would take and what would need to be done. I was very happy with the service and with the timeframe that they gave me. I normally get very stressed out when it comes to doing anything to my phone, especially when it's broken, but they assured me that it was a quick easy fix, and they absolutely delivered on that. I know this is a pretty simple task compared to what else they may be able to fix, but I was still extremely impressed. Although I bought a screen protector as soon as I left, it makes me very reassured to know that there is a great company who will be able to fix my phone if needed in the future.

My rating is O because just cause your the owner to the store doesn't give you the right to be…read moredisrespectful and yelling on top of that in front of my child just cause I went in there and asked a question I didn't no the answer to and you treated me like I was stupid or maybe your just disrespectful to women I don't recommend your disrespectful service to anyone

I accidentally dropped my cell phone, sustaining a small crack! Yikes. I went to this cell phone…read morestore, right in my neighborhood. The proprietor told me a new glass for my phone was $80 minimum. He then showed me a glass he placed on the glass that was cracked. It fit perfectly, and protected phone. I said ok, how much. He said, "On the house." Good people are everywhere, they are quietly helping others. Thank you HITec.

A man named Patrick, truly helped me so much, and I truly appreciate it, because I didn't know how…read moreto use the equipment, and Im so thankful that he helped me! Patrick needs a raise, and we need more workers like him in the world, and people like Patrick make the world go round, and he deserves to be a manager our a business owner, and I'm so grateful.. thank you Patrick, because your the one that makes me want to come back to staples.....

What a nice and helpful print services counter :) -- Ive made many many visits, and always nice,…read morefriendly and fun people - Staples Glastonbury showin how its done!

I had software issues with my galaxy s4 Sph-l720 these…read morefolks were able to resolve my problem. I had no insurance on my device and didn't know what to do they got me up and running again I highly recommend this place very reasonable price for something I thought was a lost cause THANK YOU FAMILY WIRELESS!!!!

My charge port on my phone was broken and should have been a simple fix because I already had a…read morereplacement over-nighted from Amazon but due to an upcoming trip was unable to fix it myself. Family Wireless quoted me $50 cheaper than anyone else I notified, so I gave them a chance. First, they wouldn't use the charge port bought from Amazon, and told me they would have to order one because they wouldn't be able to warrantee it otherwise but PROMISED it'd be in a few days. Second, they spent more time trying to convince me to buy a new phone or a new plan - why leave a plan for a broken charge port?! When I explained I was very happy with my plan and I just needed the port fixed, the man seemed annoyed and his pleasant manner stopped. I knew I should have just walked out right then but due to the urgency I prepaid and left my phone with them for the repair on Wednesday. They do not offer loaners - I would have had to buy a phone to use during the repair. I called back Tuesday to see if I could pick up my phone and was told the part was not even due until Friday. I said I would come get it because I was leaving the state on Thursday morning and take it elsewhere and was told there were no refunds even though that is not what the original salesman told me but they would "see what they could do, call back Thursday". Thursday, still no part even though this is a common part and who buys things that take more than a few days to ship anymore! So I left on my trip without my phone... So disappointed that a few days turned into more than a week. I was finally able to pick up my phone when I returned and the phone was scratched where they had opened it and the charge port looks like a bear ate through it. Also, I am no longer able to use the mic to make calls which I definitely could before I dropped it off since I called them on it and they heard me fine. And 9 days after I picked up my phone, the charge port is not working. When I called to complain that they broke the mic and the port isn't working I was told they do not warrantee their repairs. That is the exact opposite I was told when I left it - the whole reason they wouldn't take my replacement part I had brought in with me was because it would not have been covered in their warranty?!?! So I had to buy a new phone anyway because they completely destroyed mine. I would stay far, far away if you have any repairs and go anywhere but here.

Verizon wireless sucks. Expensive as heck and no customer service from Friday afternoon until…read moreMonday. Ripoff. Terrible people Avoid

I was in and out of here in under 3 minutes and I'm a BIG fan of that! I dropped my phone…read more(naturally 3 days after canceling my protection plan) and cracked my screen, so I needed protective glass for my phone, and the employee was really nice, checked me out, and put the new glass on in under a minute and a half. Best experience at a Verizon I've ever had.

We had a lightning strike that disabled our central vacuum. The company that originally installed…read morethe vacuum was no longer in business. We saw the good reviews on google and decided to give them a try. We were met in the Glastonbury store by Anthony. He was very helpful and we opted to have Joshua (owner) come to our house for an evaluation. Joshua arrived on time and provided great customer service. He explained our options in a way that we understood. We selected the replacement option. Joshua brought the unit same day and installed it, since had it in his inventory. Our old unit had been discontinued. He provided Cental Vac training 101 to us, so we knew how to change filters and attach the hoses. He was very patient and friendly. Excellent customer service. He will be our go to if needed in the future and recommend him.

From the owner: Glastonbury Vacuums and More: Your One-Stop Shop for Quality and Service…read more At Glastonbury Vacuums and More, we’re dedicated to providing our customers with top-notch vacuum solutions and exceptional service. Our extensive selection includes a wide range of vacuums to fit every need, from powerful industrial models to compact home options. Why Shop With Us? Professional In-House Service Department: Our experienced technicians are here to ensure your vacuum runs at its best. We offer comprehensive repairs and maintenance, so you can shop with confidence knowing we’ll support you long after your purchase. Guaranteed Best Price Commitment: We believe everyone deserves the best value. That’s why we promise to match or beat any competitor’s price, ensuring you get the best deal without compromising on quality. When you choose Glastonbury Vacuums and More, you’re choosing reliability, expertise, and unbeatable prices. Visit us today and experience the difference!