I have been a loyal Verizon customer for quite some time, and my experience with their customer…read moreservice--both by phone and chat--has generally been excellent. Unfortunately, my experience at this store was the complete opposite. The store appears to be managed by a narcissistic individual who behaves as if he knows every technical detail about the entire company. I went in simply to drop off my Verizon 5G WiFi Extender after upgrading to Verizon FiOS. Out of nowhere, the manager snapped at me and insisted the device was not a 5G WiFi Extender because it has a coaxial port. What the manager clearly does not understand is that a WiFi extender simply repeats the signal from a WiFi router. Because of his dismissive and arrogant demeanor, I told him he did not know what he was talking about and that he should scan the SKU number before jumping to conclusions. Instead of verifying the information, he doubled down and claimed he essentially has Verizon's database "in his head." When the team finally scanned the SKU number, it clearly showed the device is 5G equipment. Naturally, he was embarrassed and tried to save face with a ridiculous explanation: "The extender is FiOS equipment that was configured as a 5G device." What? I laughed and left. There was no apology for the unprofessional behavior or incorrect claims, and I wasn't even thanked for being a loyal customer. This store manager is in serious need of professional training on how to interact with customers. If this is the level of leadership at this location, Verizon risks losing loyal customers because of uninformed and unprofessional management.

I was having a big issue with Verizon customer service which was absolutely horrid!!! I went to…read morethis store where Russ Ed and the amazing manager did everything in their power to help me and save me money!!! They were friendly and extremely knowledgeable... I truly wish to thank them for being amazing!!! My issue was fixed in a record amount of time and I am completely satisfied with their help!!!

I booked with mega net to get Internet at my apartment. After waiting 3-4 weeks for an electrician…read moreto show up.. I decided to cancel it. I was told that if I returned the modem.. I would not be charged. I returned the modem and never thought anything of it. Until I find a collection account on my credit for 109$! I couldn't even figure out what it was. I called them and was told, oops that charge is wrong because you did return the modem.. but couldn't be told what the new charge would be. From my experience, I would caution and make sure to not give your social to this hole in the wall company. I am hoping the manager of this business reaches out to me to resolve this issue so I can delete my reviews.

I have had Meganet for 7-8 years as a Mail host for my company. I have always used Microsoft…read moreOutlook. I do like that you can log into your mail from any computer on their Megamail website. Not the easiest to use. My company recently got a new Website Host and Optimizer so we moved our mail over to an IMAP account. I immediatly started getting Junkmail right away. I never knew the Meganet filtered the Junk Mail and just never sent it to you. Mind you I never once had an issue with a person calling me wondering if I got their email. So even though Meganet deleted the Spam it was always done right. I might have got 2-3 junk mails a week. Now I 20 per a day. Although I am not with Meganet anymore I felt that I should write a review. Great job filtering my email for the past 7-8 years. Now I realized you saved me a bunch of time.

My husband's phone wouldn't work so he went to the Verizon store in East Bridgewater and was waited…read moreon by Isaac Le. He was told that his phone had a virus and that Isaac could fix it for $50 cash or $65 credit card. My husband said he would pay cash and when he asked for a receipt he was told if he wanted a receipt he would have to pay sales tax. My husband didn't want to pay sales tax so he didn't get a receipt. The whole thing seemed fishy!

Yea don't bother coming here, their staff members just make stuff up when they don't know the…read moreanswers. We had gone to another location previously so we already knew what we needed and basically had to keep correcting the sales associate because they would rather say they didn't offer it instead of just verifying. We opened up a 5G home account and weren't given any paperwork or account information, which is what is needed to be able to use the verizon app. When going back AGAIN to the store for it, they said to call customer service for it. After pressing further, they finally looked it up. Don't waste your time at this location.

I went in to get a new phone and one of the associates said my phone will be free if I stayed with…read moreT-Mobile for three months I spoke to the manager and she said that he was a great employee and he explained things very clear And she couldn't help me figure out why in heaven my bill was almost $300 She said there was nothing she could do!! They are just unprofessional They do anything just to sell you a phone!! Bs They suck! Don't go to them! No wonder they have 1 star

I went into this location for assistance with my account and was immediately disappointed by the…read moresmell of marijuana even though one of the associate greeted me it was all down hill soon after. The associate who began helping me had to called customer service to help all though she had a tablet in her hand while on hold she took out her phone and went on Facebook. This store is in some serious need of customer service training and client etiquette