How could I have not been more descriptive in my previous review?…read more Let's be clear: this is the best hidden gem EVER. Now, I do like a lot of places, but if I were to pick the place with the best deals and coolest assortment of stuff, it would be this WB Mason WhattaBargain store. It's just AWESOME and barely anyone knows about it. Looking for any furniture? This place has the best office chairs, cabinets, storage bins, tables, filing cabinets, and so much more for so inexpensive prices! Looking for office supplies? I come here once per month and fill up a box with office supplies. Nothing has prices, and the best part is that nothing is ever certain. Every time I come here there is a completely different assortment of products. This is because a lot of the things they sell have been returned because they may be damaged or the incorrect item, or somewhere just didn't want them. Either way, everything is cheap, and Kevin, the guy who runs the warehouse is a great guy. Just this month he has added a complete (and huge) section of chef supplies and kitchen gadgets and tools. Prices are all still WAY lower than any retailer and this stuff is brand new. All teachers should be able to benefit from this place. My classroom is filled with extra supplies because of the astoundingly low prices and great products I get here. I would suggest this place more than any other place I've been to, it's just that good. And for the record, don't bother with other WB Mason Whatta Bargains, both the one in Boston and the one in Woburn don't have any office supplies and are more like a showroom. Still low prices, but more like retail, while this place is a complete discount store. Great service all the time and always great service from Kevin, he's the best! HIGHLY SUGGESTED. 5 stars for WB Mason. This place deserves 20 stars though....

I went there for office supplies. They got quite a bit, but it really is a furniture outlet…read more However, you can get a great deal on stuff like orange paper or blue index cards. Directions: It's roughly between Toyota and Honda, the first thing you will see is a office park/warehouse with the sign Boston Fresh. Head right in there, go straight, then left.

Ugh. Long story but was mislead by sales lady. We wanted a king on a power base, she talked us into…read moretwo xl twins put together. My concern was that the crack in between them would be a problem. The sales lady said that if we weren't happy they would fix or exchange it. We were not happy at all, the mattresses kept sliding apart. We called and told them that we wanted the original, king mattress we had picked out. They said sorry it can't be fixed. After complaining online they agreed to fix it. We kept the bases and they took the twin mattresses back. Then when we got the replacement, we realized that they had simply glued the two twins together. Now there's a raised hard lump down the middle. We can't afford to replace a $3000 bed so we're stuck with it. We appreciated that they fixed it but It's really not comfortable.

I picked up my custom made boat mattress last Friday afternoon. I slept on it Saturday night and…read morecouldn't be happier. The fit was excellent, which was a challenge because of all the angles, and the comfort is superb. I would put it up against the Tempur-pedic I have at home. The staff were very friendly, from the minute I walked through the door to get an estimate, to the guys that helped load it in the car. Price was very reasonable for a custom boat product and it only took a little over a week to complete. They will be my first stop the next time I need any kind of mattress.

The sales people were very helpful. I'm gonna also the manager is very nice. I would recommend the…read morestore. It's very clean. You greeted very friendly and someone is always there to help and answer questions. Thank you.

This is the most overwhelmed I've felt shopping in a long time. From the second we walked in, we…read morewere greeted by a friendly face who gave us a flyer. When we said we were just window shopping she was like ok! Any turn we made she was following us. Any time I looked at a different couch she was right there to tell me about it. I had to tell her to stop following us it got so bad. I've been followed before in Bobs but never so intensely. I understand that is their job and they work off of commission BUT When we were back to the front of the site we overheard her telling her co worker she lost a couple that walked in who she gave a flyer to and she can't find them in the showroom anywhere This confirms they are trained to stalk you. I hate that and I will never be back.

Never had a bad experience especially during the holidays when it's absolute madness with the…read moreamount of people yet they're able to always move things along smoothly. Very efficient place. Got pics with Santa and it was the fastest experience ever for taking pictures so this will be the new go to place

I have a king size mattress that I paid $3,000. for with a 10 year warranty. It is now 8 years old…read moreand has broken down. Both adults sleeping on this mattress are under 180 pounds each. When I sent pictures (required) I was told the life of a mattress is 7 year. I was offered a $300. credit toward a new mattress and they are running a 15% promotion as well. I feel the sale was a scam to buy the higher priced mattress. I could have had a king size mattress for half of what I paid. Had I known the 10 year warranty was fraud. I expected Jordan's to fight for me as their customer with the manufacturer. I was told the indention needed to be 3" deep before any warantee would be considered. They no longer sell the mattress but said they try to stay competitive and sell various manufacturers mattresses. Will no longer shop at Jordans.....

I was on my way to IKEA in Stoughton MA and I stumbled across this place…read more While they did have some cute furniture pieces, I checked on delivery pricing to Rhode Island and it was kind of more than I wanted to pay. So if you live in that area and have a means of transport, you might want to check them out. They had a great selection of rugs And furniture pieces for every budget. I don't know why it takes numerous times to post pics but I'll try again.

Horrible customer service. Only reason I purchased from this store was they Promised a delivery…read moredate. Furniture did not get delivered until months after agreed date. Absolutely no help or offer to remedy their mistake after numerous phone calls to the store. Furniture was good quality and only reason for a single star. Would not recommend.

Can I give negative stars? Went there today to look at their selection of dinning room tables…read more Worst configuration of any furniture store I've ever been in. This is an office building, not a showroom there were about 20 offices that had things mishmashed in them. No rhyme or reason to anything. Best part, we walked the ENTIRE cornmaze and NOBODY addressed us, spoke to us, acknowledged us. Nobody. At all. The entire time we were there. I won't bother going back. Ever.

This place is insane. It's in an abandoned medical office building with a maze of hallways and…read moresmall rooms. It felt like a crazed dentist was going to jump out with a pneumatic drill every time we turned a corner. Worth going just for the freaky factor.

This was, quite possibly, one of the absolute worst delivery and customer services experiences I…read morehave ever had with a business. My husband and I recently moved into a new home and ordered two bedframes from Bob's, one full and one king. On the initial date of delivery, the full frame was built with no issues, but we were informed that there was a broken piece with the king frame, and that they would have to undo it and take it away. The gentleman who delivered it was incredibly nice and got me on the phone with customer service. I spoke with a woman who informed me the delivery would be replaced a few days later. When they arrived a few days later, they came with only parts for the frame, and not the entire replacement frame. This time, they left the miscellaneous pieces of frame in our bedroom, taking up space, and we had to get on the phone with customer service AGAIN. This time we spoke to two different people (neither of whom seemed to understand what we were talking about or who understood our situation). And once again, they assured us that the next delivery (the 3rd attempt) would be correct and the entire frame would be delivered. When the third delivery was attempted, they (shocker) only came with just the pieces again and not the entire frame, but thankfully this group of delivery men were kind enough to move the leftover pieces of frame from our bedroom to our garage so they weren't in the way. My husband talked to customer service on the phone and very clearly explained the situation, and we were once again informed that the now FOURTH delivery attempt would be correct. This morning, which was supposed to be the final (correct) delivery, my husband received a phone call stating that they, once again, had the wrong order and only had parts for the frame, not the entire frame itself. After multiple other confusing & frustrating calls to customer service agents (who very clearly follow a script and have trouble straying from it), and trying to explain to them that we did NOT want a replacement or exchange at this point and just wanted a refund, we finally got a satisfactory response. We definitely not be purchasing any more furniture from Bob's and will be advising our friends & family against it as well. Save yourself the trouble and go to a different furniture store or get something off of Amazon.

Wish I could give zero stars. Bought this brand new and it was delivered to me with multiple…read moreCARVINGS in it, not scratches. Mind you, it was a huge hassle, even getting them to deliver it and it took over a month to set up a date. If you try to ask if there's a certain window of the day they will arrive, they're unable to give you that until the day of delivery.... That's absolutely insane and I don't know how people that work normal jobs and aren't working home, schedule things like this? Because, it was extremely difficult for myself. Then when it arrives like someone took a knife to it in NINE different places? When I called to have this taken back, they were unable to that night and mentioned friday. I agreed to set it up Friday then they call saying they don't have anything until 6 weeks.... So now I'm stuck with a carved in piece of furniture like someone was g0d damn wood carving. I mean, they don't call it discount for nothing; Absolute joke- I should've bought from Ikea and endured the annoyance of putting it together. You're definitely better off buying furniture elsewhere.

This is a store that stands behind its products. They recently repaired a chair purchased two years…read moreago after it popped a spring. Knowledgeable ,efficient and courteous repair tech came to my home and diagnosed the problem .He took the chair with him and returned it two days later good as new. No charge. I will shop here again.

delivered the wrong product - wrong feet - and has taken at least 4 months to fix it. Manager was…read moreunhelpful.

Best place to find just what you are looking for , and the prices are very reasonable on most…read morethings. Friendly helpful staff

Compelled to rewrite this review today. Suffice to say I used to really like this small chain…read more Their furniture was great and I always found treasures while supporting small businesses. But in the last couple years, everything's gone downhill. The furniture isn't just "gently used" anymore - it's flat-out DIRTY! I could even deal with that if they'd lower prices, but the staff's attitude is the real problem. Service quality varies between stores, but Hanover (my old favorite) has gotten terrible. I do NOT recommend shopping here. I'll sum it up by saying some of the staff are a little too outspoken and mean-spirited in front of customers. The last time, ever, I shopped at FCG was very uncomfortable. This store's management needs to remember that customers have ears.

So, I tried writing a review for this place earlier but was told by yelp that it wasn't a "first…read morehand account". So, here is my first hand account of this complete crap hole. The guy is a con artist. He will take your money and then disconnect his phone and email. I literally had to drive back to his warehouse and ask for my money back after waiting 2 weeks for nothing arrive. Do no ever do business with this man. He will rip you off.

I went to their warehouse sale and found a mattress set that was JUST what I was looking for, at a…read moregreat price. I paid for the set in full and scheduled delivery for a week or so after. Day before delivery, I hadn't heard from them to confirm delivery time (like they said they would) so I called and emailed, and got an email reply confirming 6-8pm delivery the following day, with a call an hour ahead. On the day of delivery, not a single call or email, and the delivery never came. I have left about a dozen voicemails and emails and haven't gotten a single response. I have nowhere to sleep in my new apartment and hundreds of dollars spent with nothing to show for it. I don't recommend this place unless you can pick up your item yourself, on the spot.