I'm just, after a decade with Verizon, I'm not that into you anymore. I don't like the way you…read moresell your products. One has to be on there game when going in for an upgrade. You will end up leaving scratching your head, wondering why you paid a couple of benjamins for taxes, fees and accessories before you even leave the store. Not to mention the activation fees getting tagged on your next bill. I feel that my best interest as a customer is not the concern of the friendly guy behind the counter. No, his best interest is selling as much as he can without having to go into much detail about it. I can take the blame for not questioning the charges or inquiring in more depth about certain product promotions, but I have to say I'm just not happy being with Verizon any longer. I have bought my last phone, last contract.

Signed up for an iPhone plan and purchased a MiFi on July 16th with a data plan for $65 for both…read moredevices. When I arrived home my iPhone had a very bad signal and I was unable to even send a text. I returned to the store and the iPhone settings were changed and I was told that it should work now. Same problem when I arrived back home so I took the MiFi out of the box and turned it on and noticed that it did not have a decent signal either. I returned to the store a third time and requested to return the MiFi and cancel the iPhone plan also. My request was denied and I was told to return to the store tomorrow. When I arrived home a made a cell phone call and my phone went dead so I took it to Best Buy the next day because I had my iPhone warranty with them and was informed that Verizon locked my phone out and Verizon telephone rep stated that "I had to go to Verizon's corporate office in order to have it unlocked." I told the corporate officer how badly I was treated and how dare them lock my own paid for iPhone like that, especially being a senior disabled veteran with a compromised immune system. He apologized and instructed me to return the MiFi and stated I had a 15 day return period to qualify for a refund on it. I was forced to keep it overnight and did not even have it for 24 hours. When I arrived with the MiFi I was charged an additional $37 and threaten with not turning off the auto pay on Verizon's plan if I did not pay up. Fine way to extort money from disabled veterans and senior citizens.

Upgraded my iPhone here, and got saddled with a warranty plan that I did not authorize. Was also…read moresold a garbage phone case that broke after dropping said phone twice. I would rather shell out my funds to the many homeless people around Colorado Springs than give these buffoons any more of my business.

Walked in with my husband and was right a way greeted by Brodie he fixed my problem and explained a…read morecouple questions we had he was not pushy to sell phones even ours where a little outdated Brodie showed my husband a new phone to upgrade and then I ask for some new phones husband got his and Brodie explained everything I ordered one and will get mine in a few days Brodie took his time with the whole visit thank great service!

The staff was really nice and informative. They know what they are doing and also trust worthy…read more Highly recommend people to come to this t- mobile store.

The staff in this store is very knowledgeable and helpful. Always letting me know about specials…read morethey have without shoving it down my throat. I have dealt with Janebry several times when doing phone upgrades and other business. She is a very good sales person, not pushy but informative. She is very helpful, extremely knowledgeable and I will definitely go back to this store for advice on upgrades to my TMobile service. Very happy with this establishment. Highly recommend any associates in the store, but especially Janebry for an informative and profitable visit.

I came in thinking my watch simply needed a new battery, but it turned out the issue was more than…read morejust a battery. Even though they weren't able to fix the problem, I was very impressed with the service I received. While I was there, I also asked about car battery costs, and the staff took their time to explain the different options available. They were extremely knowledgeable, patient and happy to answer all of my questions. What stood out the most was that I never felt rushed. The staff took the time to explain everything clearly and even offered to check my car battery. I didn't have enough time that day, so I decided to skip the battery check, but I truly appreciated the offer. It's refreshing to find a business that values its customers and takes the time to provide honest, and helpful information. I will definitely be back next time I need battery service. Highly recommend them to others.

Mixed feelings here. I mean it's a battery store. But a lot of bare shelves. Not sure if due to…read moreeconomy, to deter theft or just everyone snatching up batteries. I think this would be a good place to go if you needed a speciality battery or device. Service seems slow. On one hand, you could say each customer gets plenty of individualized time -- on the other, you're waiting in line and waiting and waiting and waiting and waiting, even just to check out. So I would come here if I needed a special battery, but if I needed standard batteries, I'd probably just go to Walgreens or Amazon.

I recently bought a Meze 109 Pro from Listen Up's website and wanted to take advantage of 0%…read morefinancing through a method that isn't offered in store. Because of that, I selected "local delivery" with the intention of calling first thing in the morning to see if I could pick it up instead. Nathan was able to make that happen, even after I had been told via email by someone else that it wasn't possible - so I really appreciate that! Even though we had to wait a bit in store while he was helping another customer, I genuinely respected how he gave them his full attention without rushing or getting distracted. When it was our turn, he was incredibly friendly and helpful, and took the time to share what he personally liked about each of the headphones we were trying out for fun. If I need anything audio related in the future, I'll definitely be coming back - and I wouldn't hesitate to recommend this place to others.

I came in for parts for a speaker, and while they didn't have what I needed, they were friendly and…read moregave me the phone number for someone from Vandersteen who could help me. They were really friendly, and I didn't get the snob vibe I got from their Denver location (years ago). Great customer service IMO, so 5/5.

Jasmine working in the printing section is amazing! So helpful, professional, and friendly…read more Highly recommend this staples because of her.

3 staff, 0 customers = 0 customer service. And that's why people go to Amazon! Don't complain when…read moreyou lose customers to Amazon. You all missed your niche.

I've gone here to return Amazon merchandise and always had a problem. Either on the end of Amazon…read moreor on the UPS side but when I return Amazon merch to other places like Whole Foods I never have a problem just scan and go. I didn't find the service helpful here.

We went in to print out lots of documents. They printed single page, instead of double sided. We…read moredidn't notice until we had left. Which means they charged us twice as much as they needed too. And what a waste of paper! Make sure that you go in and ask specifically to have your documents printed double sided.

This review is probably a bit overdue, but having used other UPS Stores for mailbox services, this…read moreis the standout. They have excellent service here and always a pleasure to deal with. Jesse and Ike (he has recently moved) have just been great from the very beginning. If I owned my own business, I'd hire these guys myself. It has also been a convenient location with King Soopers in the same parking lot as well as an adult beverage store that has a magnetic attraction to my wallet. I can't speak to the shipping costs, only the mailbox services. Hope this helps, and if you need a UPS store, this is the one.

I went here for two Amazon returns. The staff was super friendly when I walked in. They greeted me…read moreand they were friendly during our transaction and told me to have a great day. I think this is an excellent UPS store and I would highly recommend it for all your Amazon returns or shipping needs!