Had an issue with our equipment. Spoke to someone online and they said to head to the store to do…read morean equipment exchange. Once there we had to wait 15 minutes because they didn't tell us before hand that we could checked in online. I mean it is what it is at this point. We were 10th in line. This was around 12:40pm. On top of everything, Everyone coming in was being told to "go to the UPS store to exchange their equipment ", so you guys just don't want to do this? we are paying for the fastest internet. And they said they don't carry that type of modem in store? Excuse me? Is it just this store or all because when we first got spectrum at a different location we didn't have that problem. Anywho, after wasting 30 min we just left. Around almost 3:00 pm we get a text saying we are next in line. So glad we left. I ended up chatting with someone else online instead and I'm glad I did because I would have just been there sitting wasting time. To the young lady who helped me online , thank you. But this store is just a no for me.

They told me to wait 30/40 minutes, which is fine. I waited about an hour and a half…read more I was in line, but my name got dropped because the other people weren't there physically, but they moved them back into the spots in front of me. Waste of time bad service I DONT recommend anyone coming here for service .

As a new Texas resident can I just say the way Texas handles its electric companies is STUPID. 100…read moreor so companies. Really?!? I am so happy I contacted BeeConnectedNow. Contessa helped me find the best electric company for my needs as well as the best Wifi provider. I highly recommend this small, woman-owned family business.

Highly! Highly! Highly! recommended. I stumbled across this wonderful company while trying to…read morefigure out how to navigate the utility world in Texas after moving from southern California. I had no clue that other states had hundreds of different electric carriers to choose from. I also had never learned how to set up water and trash with the city because it was always handled by the landlord back in California. Now let me tell you Ms. Contessa went above and beyond worked after hours with my crazy schedule and over time to help me. She was responsive and did everything on my behalf. She was so positive and reassuring with unwavering faith throughout the whole process. She also helped me realize that my new place was trying to get me to pay utilities for both units unnoticed! My goodness am I forever grateful. I recommend this company to anyone trying to navigate with a company that can be trusted and its free! not kind of free but truly free.

I was a loyal customer of Frontier for seven years. I had great service over the years, despite…read moreoccasional outages that every internet company experiences. I cancelled my service today due to a competitor offering a better speed & pricing. Cancellation with Frontier took about 17 minutes, which was ok as I understood they would try to sell me another plan with 'better' pricing. However, I still cancelled and they are charging me what was explained to me as a standard $50 for shipping and handling for me to return my equipment...when other companies offer free drop off at the end of service! For this reason alone I would not recommend Frontier. I will go to my socials and spread the word of this $50 fee when Frontier has already collected thousands from me over the years.

Two words: Stay Away frontier is such a bad service. their…read moreinternet constantly disconnects in the evenings and they keep telling that they checked and everything looks good. If they send some technician, they charge $150. Really? two words: Get Out. Frontier, get your things together. Get rid of that cheap AI chatbot first.

I have been using this colocation company for 18 years that sold out to vergent, and within 1 month…read morethey charge $240 for power to a 2U server, that was originally quoted for $85 a month for 2U server colocation, and there was no notification that was being done, or even documentation to sign to indicated that it would be going from $85 for 2U colocation space to $352 for 2U colocation space. I'll never do business with them. I tried to call and investigate what caused the increased and never received a call back or even an email of the increase. BAD, BAD customer service.

This is an amazing company...staffed with bright, hard-working engineers. Occasionally, service…read morewas interrupted, but that is the nature of the beast with internet and data connectivity. I've had such problems at home with Verizon and AT&T, but these folks always responded and ensured we got up and running quickly. I'm a little surprised by the other commenter who waited a whole day and then felt he didn't have to honor a contract he signed...something seems a little fishy there...

Siren is an amazing web development company! Fast and thorough, they are able to get you what…read moreyou're looking for at a price that won't break you. Katy and her team are friendly and willing to do what it takes to get your web-based business off the ground or revamp a website you already have. They can also help you create apps and help get them to reach your target market! More business and more traffic means more money! I hang out with them often and though I don't pretend to know what they are talking about half the time, I do know enough to understand that quality is of very high importance to them. I have other friends who work at tech companies and their conversations center around how "fast" they can get projects done so they can go home early and still make a profit. At Siren, they are motivated entirely differently. They are always challenging one another on what the BEST way to get something done is. They throw parties to celebrate a job well done for their clients. The most recent parties I was invited to were for to congratulate the team on finishing a project with extra features that weren't in the original budget and for breaking records on getting clients extra awesome search engine results without being asked. I often hang out with them while they are burning midnight oil and never hear them complain that they are putting in extra hours to make sure something is done RIGHT and still getting done on time. They are good at their job, but the reason for my review is that I see a side of them that most people do not see, and I admire how much they actually care about the projects they work on. It is rare to see a company who actually tries to make a difference in the world by helping people, especially in their field. For Siren, I can tell they are not just doing this for the money, and to me that is priceless. If I ever needed a website I would use them without hesitation.

We are a high-quality entertainment pub site. We engaged Siren's team to expand our pub into…read moreecommerce via new design, UX, and functionality. Team delivered on milestones and on budget. Very interactive and responsive -- critical for our company's culture. We are still engaged with Siren and recommend the team for design AND development work.

They stopped providing internet in March for 1 week. Each day getting updates was like pulling…read moreteeth, then one word responses, its coming, tomorrow, in a few hours. Then got an invoice for the full amount. Communication with them is absolutely horrible. Would not recommend to my worst enemy.

To start, the internet they provided for me in Sherman TX, was excellent. 2 gigs up/2 gigs…read moredown....crazy fast. Never once had an outage in the roughly 10 months that i had the service, so I never had a need to call about anything service or outage related. Excellent product. When I signed up for NT Fiber, it was the only option allowed in Sherman Park Village, a then brand new apartment complex in Sherman TX. I would have liked to stay with Sparklight, since I'd been doing business with them for over a decade at that point. When I signed up I was told that I could receive a bill in the mail and send a check as payment each month, as I preferred. That turned out to be untrue. After the first month or so when I received an email about nonpayment, it turned out they had to have a card on file, and charge it each month. Not the end of the world, just not what I was told. I bought my first home about a week ago, and got moved in this past weekend. I opted to go with Sparklight instead of NT Fiber. I started calling yesterday, the 23rd of March 2026, at about 9:18 a.m. I just got a call back today the 24th of March 2026, at about 2 p.m. I probably called 30 times or more, trying to get someone on the line to cancel my service. Left multiple messages. At 12:19 today I sent an email, detailing how many times I'd called, and asking for my service to be cancelled. About 1.5 hours later, I got a 1 word response from a Bobby with NT Fiber. "cancelled" I was going to flame the company pretty hard about that, but about 15 minutes later I got a phone call from a Rachel, with NT Fiber. She was perfectly pleasant, relayed that my service had been cancelled, and all payments stopped, and thanked me for being a customer. I told her I had been seconds away from a nasty review, and that a Bobby had left a single word response to my email. She told me that a stomach virus, or something like it, had torn up their office and that they were on a skeleton crew. Understandable. I'm leaving a 3 star review. It's not a 1 star because Rachel called me and was polite and professional, and overall the experience was pretty good with the company, and in my case at least, the product was phenomenal. It's not a 5 star, because it took me over 24 hours, 30+ phone calls, and 1 email to get a response from a company whose hours are listed as 24 hours a day. And I feel I was intentionally misled about the billing process at the start, back in June of last year. Hope this review helps someone.

Switched to this provider recently. The setup took a bit longer than expected, but since then the…read moreconnection has been stable with no major issues.

I was looking for an internet provider and came across this fast, reliable company in Deep Ellum,…read moreDallas! I have 1Gigabyte at a FLAT and CHEAP rate! Couldn't choose a better service!

The staff really helped us work through some issues with her phones as we were upgrading. It is a…read morelittle complicated in the tech world these days, but they walked us through. It helped us load all the programs so big thank you.!!

we have been customers at&T for almost 30 years... I am sorely disappointed the service and the…read morelack of ability to get help! we moved from California to Missouri and set up our Internet service... They sent the modem to the wrong address, then sent a second one, then couldn't get the service set up and kitten canceled it. Now they're threatening us with a bill for their equipment I want to talk to someone in the corporate office, but you "can't do that This latest call has been with Jacqueline and her supervisor Jose... What a crime this is! We went with Starlink so we could have some Internet, and I'm getting ready to return our telephones and our service. This is a bunch of nonsense Looks like wanting to go out of business? if someone in the corporate office reads this, I hope you would take the time to call me personally!

David with DM Networking did an outstanding job. He was professional, knowledgeable, and went above…read moreand beyond to make sure everything was done right. He took the time to fully diagnose the issue, clearly explained what he found, and didn't cut corners with the repairs. Multiple Ethernet runs in my home were not reaching gigabit speeds, and David carefully repaired and re-terminated the wiring, tested everything thoroughly, and verified full 1 Gbps performance before he left. You can tell he truly cares about his work and his customers. Honest, detail-oriented, and dependable -- I would absolutely recommend DM Networking to anyone needing network or Ethernet work done correctly the first time.

David could have come over, fixed my problem with minimum effort, and charged me for it. Instead,…read morehe offered helpful suggestions that allowed me to fix it myself. Great guy with real integrity!

Very helpful and quick to answer my questions, we came to the same conclusion and he told me what…read moreto purchase for my computer.

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