Interesting one here. Cracked my laptop screen and had to disable touchscreen. Look around to get…read moreit fixed, people love Device Surgeon. OK, let's check it out. We talked for awhile, got the problem diagnosed, the guy at the desk called the owner to confirm the part being ordered, great. Get to a week later, I call back about the part because I need it replaced. "Oh, $, we never got that ordered. I was mowing my lawn when he called me and..." Oh boy. Not good. Let's review: * Immediately refunded my deposit * Continued investigation and found they DID get it ordered * Did not demand a new deposit * Continued tracking the package, even though it seemed to be lost - well beyond the expected Tuesday-Wednesday timeframe. * It arrived while I was at work, really didn't have time to fix it. But he called me up to let me know and we worked out a time - he personally promised to set that time aside for me. I showed up, he confirmed it was the right screen, we went through some tests - it was glitchy - then he rebooted and it seems to have unglitched. As I now touch my screen to confirm, Device Surgeon got it done. They fought the mail, they put the customer first, and navigated a tricky situation successfully. Support your local businesses when they support you.

Dropped my phone in the water while docking my boat and it ended up sitting underwater for probably…read more20 minutes before we finally got it back. Thought it survived at first but later on the phone completely died and I was pretty convinced all my photos and stuff were gone for good. Someone told me to check this place out and I'm glad I listened. Alper was the one helping me and somehow got the phone working long enough to transfer everything over to my new phone. I honestly didn't think there was any chance of saving it. Super nice guy great service and they seriously saved me from losing a ton of important stuff. Couldn't thank them enough and definitely recommend this place.

Extremely disappointed with the East Hanover Optimum location. The staff was dismissive and the…read moreservice was unprofessional. I went in for a simple modem replacement and was "stealth-charged" for a range extender I didn't ask for ($10/month plus a $5 fee). The hardware they gave me was clearly a used return from another customer; the lights didn't even work. Giving out uninspected, used equipment is not only lazy but potentially unsanitary. If you must go here, verify every "free" item they hand you and check your online bill immediately. This location uses deceptive tactics to hit sales quotas.

For Optimum subscibers (or future subscribers), it's nice to have a brick and mortar store that can…read moreserve your needs. The space is in a Route 10 strip mall, there is ample parking, and you can do the following: return equipment pay your bill subscribe to new services I don't see any reason to complain, as it's nice to have a place to complete processes in person.

On Monday I went into Best Buy to look at washer/dryer combos…read more I met Tahji & she went over the different models with me. I didn't have allot of space & she was very knowledgeable on the product information, she had an answer for every question and she was extremely friendly. I felt confident in the information she had given me so I went home and did some research. Today, I went back to Best Buy to purchase the machine - but had one more important question. Tahji was off but Topher helped me out. He was also very knowledgeable and friendly. Very impressive staff. Great personalities too. I purchased the Whirlpool. The price was very reasonable- It's the perfect size, and it has a glass top, soft close washer with the dryer on top. They have free delivery and only charged me $30 to hook it up. Just a little side note: I went to PC Richard first. When he priced out a similar machine for me they charge $75 for delivery and $150 to install. Why shop here when I saved $120 on delivery and installation at Best Buy? You can't beat it. Go to BEST BUY-~! The customer service was phenomenal. Thank you Tahji & Topher.

2026 has been loaded with a lot of "only me" moments, and my recent trip to this Best Buy was no…read moreexception. I had the misfortune of my car's screen conking out on me, so I decided to try to have Geek Squad do an installation. I booked an appointment online and it's like pulling teeth trying to figure out exactly which parts to buy since you need to go to your appointment with everything ready. There are many components needed if you want a new screen that will work with your backup cam and/or steering wheel controls. Prior to the appointment, I went with my fiancé to inquire about which screens would be the best option for me. We went to the Geek Squad desk, and I explained to an employee that I had an upcoming appointment. I said I wanted to get input from GS in advance on which radios I should browse at the store. The employee walked away and came back a few minutes later to tell me, "The auto technician isn't in right now, but he'll be here tomorrow. So, we can make suggestions today, but they might not be the best suggestions." This was one of the most ridiculous interactions I've ever had at a store, I couldn't believe the absurdity of it. So I wasted my time going there, now I should waste even more time by going again in hopes of speaking to someone for a pretty simple question? After this absolute joke, I cancelled my appointment and ended up going to a specialty shop that knew what they were doing.

It's noon on Sunday Aug 7th 2016. And you still haven't opened yet.. Customers and employees…read morewaiting to enter.. Bad, Bad service ..

Brought in an unlocked phone bought from another carrier…read more They had no idea how to help me besides trying to tell me I made a purchasing error. NO, all I needed to do was wait a long time for stupid ATT bloatware download on to my phone. Got it working after a couple reboots on my own. Thanks for nothing ATT.

So I bought an iphone 8 from ReFone. Fully refurbished, but no where did it say that the water…read moreproof, or even water resistant feature was nixed. The phone got very wet for a very short amount of time. I figured no big deal. I tried to turn it on immediately after and it still worked, so I dried it off and set it out to dry. It never came back on, so I did the rice thing. Still nothing. I contacted the company and they said I could return it. I had only had it about a week. Ended up being super shoddy, because in a few days the back of the phone came off. I have no idea what that was about, but seems it was a horrible refurbish job in the first place. Well today they issued me a refund of $2.84 on an order of 281.11, their reason was the sim card tray was so scratched they could not determine it was the phone they sent me. I had the phone for a week, if it was scratched it came that way from them. I don't have a treasure trove of iphones laying around. But I cannot prove it and that's what scammers use. They get garbage, resell it to a sucker like me. Then when it breaks they keep your money. Stay far away from refone. Or check for a scratched sim card tray, no idea what that's about, maybe I need a microscope. When you have a company that scams people, they assume everyone is also a scammer. While I'm not, I sent back the phone they sent me a couple weeks after they sent it and it was garbage. The only way the tray was damaged was if it came that way from them. So make sure to check your sim card tray because if they pulled this on me, I bet they pulled this on someone else too. This is the garbage they sent me, then wanted to claim it was me that switch phones on them. So they wrap up garbage, ship it to unsuspecting people, then when it breaks, they get it back and claim the user switched it out. No way to prove it, but there is a way to warn people.

From the owner: Vexwire is a leading provider of post-manufacturing products and services for the wireless…read moreindustry. Our wholesale products include: - GSM, iDen and CDMA cellphones - Laptops, Notebooks and PC Computers - AirCards and USB Wireless Modems - Wireless Accessories Our services include : - Reverse Logistics - Repair and Refurbishment - End-of-Life and Recycling Programs - Wholesale Re-marketing, Redistribution and Liquidation - Excess Product : Buy & Sell Please contact us with all your wholesale inquiries: info@vexwire.com

Lots of accessories as you come in here. Located in the Livingston Mall…read more While they weren't able to fix my phone, they were right upfront and told me so and helped redirect me to other service providers in hopes they could help me. They are best with iPhones and major Android brands like Samsung or Motorola.

SCAM ALERT!!! My 19 yr old daughter went there one week ago…read moreto replace her screen. I was charged $266, and she kept getting a message that the screen was not compatible with iPhone and glitching. She took it back today because it stopped working altogether. Same guy said they don't give refunds, but for today only he will replace the screen for 1/2 PRICE!! Are you kidding me??? The. He told her it was cracked, she must have dropped it, when it's not cracked at all! I had been trying to call there for days, no answer and mailbox full, and emails from their advertised email comes back not deliverable, not a valid email. This place is a scam, do not go here. EDIT TO ADD: Phone was taken to Apple Store immediately after leaving his store for second time. We now have a letter stating the battery swelled due to improperly installing a new screen with inferior parts, causing the phone to completely shut down. I now have to take him to small claims court, which I will, for the original $266.56 + the cost of a replacement phone that he destroyed. If he wasn't so stubborn to be an ass to a young girl and just issue a refund, he wouldn't have this review nor end up in court.

another positive experience here. technician was able to work on my ipad immediately.read more

Not just for laptops - also iPhoneMD! I wish all of my problems could be solved this easily. I came…read morein on a Monday afternoon and showed Tom my phone's broken camera and camera lens. He said no problem - he could order the part and have it here the next day. I had to pay a down payment under $100. Came in today and the part was delivered as mentioned and they fixed my phone within an hour and I paid the balance. Good as new. Incredible. Staff were very nice and transparent. Thanks for the quick and quality support!