This internet is completely awful! The negative reviews echo truely. We moved to a location that…read moreonly provides this internet and it cuts out all the time and takes HOURS to download games or apps! We have reached out to the "provider" and they are bad customer service. I'd also like to add that we pay for the "highest speed" and it's still terrible. Don't expect to use this internet in a rainy day or with clouds present we use our phone hotspots. Edit: You are a scammer. If you actually cared and read my comment; I stated that I did reach out and your customer service was awful, your company just coached us to continue paying for the most expensive Internet option, which I stated is continuously, awful. You always use the excuse of wanting to know customer names, Martin when people have explained there's households previously. You don't need to try and educate us on downloads. We have had exceptionally way better Internet that could download way quicker than this junk service. Download speed doesn't affect this junk to cut out when it's cloudy or rainy or even on a clear day! It's an ongoing issue that multiple reviews have stated. Even the Google AI slanders this Internet company based off of so many negative reviews. Keep on scamming, what goes around comes around.

All around terrible company. The speeds are horrible. The…read moreprice is way too high for low grade internet. Lack of communication when there's outages. Customer service is useless. Requested to cancel due to moving and got a voicemail to schedule a day to shut off service and pick up equipment. Been a whole 24 hours since the voicemail and I have not had a chance to call them back and come home to no service and locked out of my account. Mind you I still have a couple weeks until what would've been my next bill. So I paid for the WHOLE month not a couple weeks. Didn't even give me a chance to set the cancellation up to correspond with my move. Would not recommend ever! You have not made several attempts to reach me I will gladly screen shot the one phone call I received.

My daughter and I had the most amazing experience with Mateo. He went above and beyond to help us…read moreestablish internet service and transfer our cell service from ATT. He took very good care of us and made sure we had all of our questions answered. By the time we were done Mateo felt like a close friend. Thanks Mateo.

Spectrum's billing practices are extremely misleading. When I moved my internet service to a new…read moreaddress, I was told my monthly price would stay the same. Instead, they charged me more than double my usual rate. After two hours and five different representatives--including a manager--they refused to refund the overcharge, claiming they "can't issue credits." I only got my original price restored, but they kept all the extra money they billed me. Always check your bill with this company, especially if you use autopay or paperless billing.

Live in a rural area. Service has been great. No real down times. Speeds are close to what I…read moreexpect. Approx 20 - 25mb download and 3mb upload. I've only had to call for tech help once or twice, quick response both times. Hoping they get additional bandwidth this year for faster speeds but satisfied with what they offer so far.

Thomas the owner is like non other, he has compassion. This company treats you with the highest…read morerespect. Love this company over all others. When I buy my house they are coming with me !!!!

Came in at 10:45am (opens at 9am). Staff is friendly and gentleman came to check us in. For a…read moreFriday at this time we were told 10 ahead of us and a 1 hour wait!!! They should add some more bench seating along the wall. We heard more staff were showing up at 11:30. By 11:45 we saw 2-3 more employees arrive and within minutes they were able to help everyone. Sebastian helped us. Good guy and of course has to go through the sales pitches like adding a line, discounts on watches/tablets, linking our account with our frontier account, and streaming bundles. Good guy, but just don't like the Verizon business model...we go in to get daughter a new phone and spend 2 hours there. It's like buying a car. For some reason no deals or phones in stock for the iPhone 17e. Also weird placement of the payment readers. They are right where people sit and is a bit intrusive when you are sitting there and people come up to pay 12in away from you. PRO: Staff was friendly and attentive. CONS: lack of seating, placement of payment terminals, and Verizon's upselling and deals they try to get you to buy.

Nick was very helpful as was the lovely women who helped us when we signed. The store is clean and…read morewell lit and has work tables where we sat while we figured out the best plan for our family. Definitely recommend.

WOW, we are so impressed with the level of service we have received from this company. In…read moreparticular, Chris. He is so patient and kind in his explanation (not all of us are tech savvy) he also went 100% above and beyond for us in helping to ensure our event had the connectivity we needed to be successful. I will recommend this company to all of our contacts! Chris, you are an awesome human being, and btw it was a pleasure meeting your son today as well. Thank you kind sir, for all of your hard work. May your business flourish!

I'm usually willing to give people a benefit of the doubt, but honestly, I should trust my gut more…read morewhen there are multiple red flags from the start. I reached out to Empire Satellites Inc after looking online for someone to install my new Starlink dish. Chris responded promptly via text from a different number (red flag number one). Quoted a price for the install - $349, which I thought was reasonable. Set up an appointment for the same day at 2:30pm. At 3:00 get a text that he we will be "couple of hours late" (red flag number two). OK, no problem. Finally shows up at 6:10pm. Started to look around the house to find a good location to mount the dish. Settle on a tall side gable (single story house), but his ladder is only 18', so he says that that's as high as he can mount it, not at the gable apex. Not ideal, but OK. Casually mentions that he charges an extra $100 for the "attic work" (major red flag number three). As if most people expect to have wires hanging on their exterior walls? I don't argue, but at this point I am really expecting to see stellar work quality, above and beyond attention to detail. This is where things really go to shit. Chris gets up to the facia and starts mounting the dish in a mount that I provided. I am looking from below and clearly can see that the mount is not plumb and is wobbling, as he puts three lugnut screws through the facia. He assures me that it is plenty stable. Red flag number four. Drills a hole through the wall for the cable and goes inside the house to fish for it in the attic. In the meantime, I get up the ladder and take a picture of the mount. It is clearly not fully bolted to the facia, with one of the bolts screwed at a 45 degree angle. The thing wobbles like crazy. Thirty minutes later, and two more holes in the ceiling plate from the attic, the cable is still not down to the final location, despite the fact that 5 extra ethernet cables were routed through the same wall from the attic by my electrician a few weeks before. Chris offers to surface mount the wire to the wall in the finished pantry room - ugliest, laziest install ever. Red flag number five. This is when I say "that's enough" and kick him out of my house. He is genuinely surprised when I offer to pay him only $250 for the horrendous job he did, and not the full $450 he was expecting. Before he leaves, he blames me for providing a bad mount for the dish, and tries to upsell his own mount for $100. Unbelievable. I have worked with dozens of subs int he last two years while building my house, and know my way around tools and trades. This was one of the worst experiences. The guy has the worst work ethic and zero integrity.

Helped me install 4 PoE security cameras along the outside of my house with new cable drops, and…read moreswapped out my old/tiny network media cabinet with a much larger one. Very friendly, knowledgeable, and professional.

Marcus and his team did a great job installing our new camera system. He worked with us to…read moredetermine the optimal placement for our cameras and then wired everything up the way we wanted. Definitely recommended!

Was pleased with a neat, clean job of Starlink installation. Kurt was easy to communicate with and…read morehelpful in providing information before purchase for an installation that was not just out of the box. Following the installation he saw to it that everything was connected and operating properly. I would feel very comfortable in having him do any work I needed in the future.

Answered phone and I explained my project to have house wired for ethernet during the remodel. He…read morewanted to charge me for an estimate for his time to come look at the project. No thank you. My review is based solely on that phone expereince only! I have two other companies schduled to come out for free estimates. That is the cost of doing business, A customer gets (3) bids and you do your best to sell your services and your experience to said customer.

I work for a local staffing agency in San Diego, Go-Staff Inc. in the Clairemont/Kearny Mesa (So…read more California) area. Our company has worked with Ztelco for multiple years. I've had the pleasure of interacting with this company for the past 2 years. The Ztelco crew that handles Go-Staff's account...Adam V, Ese S, & Fernando are a great team to have, hands down. The team has always been professional, supportive, diligent in the task at hand and the follow up is always appreciated. It is easy to ask for help; email, a phone call, or even a message in Slack. Ztelco is always available and always willing to help. THANK YOU!

They were OK until recently. Spotty Internet service, daily (morning) disconnections and no…read morechanges until they replace their hardware which will happen in UP TO TWO WEEKS. This is not how you run an ISP. If you are looking at moving to them ask these questions: 1) Are my radios scheduled to be upgraded. When? 2) What is my restoration SLA? Is there $$$ behind it? 3) What is the packet loss in my area from my radio POP to your first hop? If there is an update/they get better, I will post an update. Until then, be VERY careful.

Celeste is absolutely awesome, what a great experience, no pressure, just helped us move off…read moreVerizon !! Knowledgeable staff ,with clear answers, no bullshit !! Thank you so much!

First of all im a tmobile customer for over 10 years. I went in to trade my router because the back…read morewhere the plug goes in is loose. First the girl tells me there is gonna be a 80 dollar charge . I was already mad cause I was waiting 2 hours . When I have went into other tmobile stores when the plug or the router have messed up with an exchange..so it was ridiculous that she tells me 80 dollars. The manager just walks around doing nothing but talking and gossiping with her fellow employees. I will never go into that store again..I ended up going to another tmobile store and just like usual they exchanged it out with no charge. I didn't tell them what happened at the store on haun and newport. These employees forget we pay there salaries. I am very disappointed in the service . Especially the wait. My time is valuable..the others tore did the exchange within 15 min..shape up people.

Zero stars if I could! Mediacom is easily the most frustrating service I've ever used. For the…read more'premium' price they charge, you'd expect a stable connection, but it's the exact opposite. My internet drops constantly--sometimes five or six times a day--making it impossible to work from home or even stream a movie without it buffering or cutting out entirely. The pricing is outrageous and seems to climb every few months without any actual improvement in service quality. It feels like a total rip-off to pay top-tier rates for service that is bottom-tier in reliability. Every time I call, I get the same scripted 'restart your modem' advice that does nothing. If you have any other option in your area, take it. This service is a headache I wouldn't wish on anyone.

The prices and service are not good. Cost too much for bad connections…read more We paid $166 per month for high speed internet and forever slow.