Not repaired in the time promised. Not repaired at all and missing some original components. Will…read morenot return again.

I want to share such an amazing customer service experience that I had yesterday at Wireless World…read moreat 757 Grafton St., Worcester. Sometimes we are so quick to complain and write negative reviews, but don't take the time to share such positive experiences. I highly recommend Wireless World. Jose there is amazing to say the least. I went there with a smashed phone. I already knew the phone was smashed so bad that it wasn't going to be worth repairing. Jose went above and beyond to try to help me fix the phone so I could at least retrieve the pictures. He also gave me a very reasonable deal on a iPhone, tempered glass, screen, protector, and case. I would give him a 10 star review if I could. Thank you Jose!

One star is too high for this group of bumbling incompetent liars. This problem started at this…read moreparticular store, continued with AT&T's call center and ended back at the same store. They fully admitted their error but refused to take any responsibility and proffer the my they initially admitted I was owed. It started when the incompetent moron they employed in this store did not properly port my number over. Once I find the error I called their call center. The problem was fixed, they told me I'd get a refund for the 6 months of overpayment and a month on free service. The promised refund did not come. It took 4 more calls--over 2 hours each--for them to give me nothing at all. They opened two inquiries but closed them without any investigation. I was told to bring the bills from the other company to the store and they would get me the refund. Despite being my only option, I suspected they would do nothing; and I was right. I gave them the time line and was promised a callback with an update on the following Monday. They never called. I tried call multiple times but I sent to voicemail every time. Ironic that a phone store never answers the phone. I went to store and that's when everything fell apart. They began by going back on EVERYTHING they and the call center said. They blamed me for their errors and refused to take any responsibility. I was left without the promised refund and by being a feeling that they blamed me for their errors. DON'T GO TO THIS STORE. if you can get rid of AT&T.

Not much to review…read more I walked in. Told them what I wanted to do. They worked with me to get to that and weren't forceful with trying to sell my additional things. They did ask me if I was interested in additional services, but didn't pressure me when I said no. Great experience. Highly recommend it.

STAY AWAY QUICK CASH SCAM SHOP!!! I went to this phone shop…read moreyesterday October 9, around 7pm, I asked the gentleman working the front if he could repair my IPhone 11 Pro cracked screen, we agreed to a price of $120 dollars, upon returning to get my phone I tried to unlock the phone with my Face ID which was no longer working? I mentioned this to him, his response was that "he hadn't seen the Face ID work before working on the phone" which meant "he couldn't do anything for me" I mentioned to him that I myself had experience handling electronics (IPhone 7s, IPhone XR) all of which I replaced screens for me and friends 2x, I suggested to him had he turned off the phone before replacing the screen? His response " I took the screen off then unplugged the battery" this answered my question for why the Face ID on my phone which was now no longer working. Prior to walking into this establishment my Face ID was indeed working, I've attached screen shots. Do not do business with this company I am certain they were trying to run a quick cash scam on me no doubt! They do not know what they are doing

Hi I want to the Accessory Depot store to get screen protectors on my Samsung Galaxy tab S8 ultra…read more14.6 screen 256GB 12GB and my Samsung Galaxy tab A8 10.5 screen 128GB 4GB. Great people very friendly. Got the screen protectors in two days. And they put them on for me. I would highly recommend the store and I'll go back if there's any problems with any of my other devices need to be fixed.

the psycho fixed my camera in ten damn minutes S Tier…read moreexperience, would do again also the guy is just plain nice way cheaper than buying a new phone it was like $60 plus tax for a new camera

Fixed my iPhone camera in 40 min. Good value and high…read morequality. I walked over and got a coffee while it was being fixed.

Very good customer service,professional and on time service .fixed my ipad 2 screen nicely…read more They even managed to understand my thick accent Thanks

Let me first say that I wouldn't even give them one star but it wouldn't let me post my review…read moreunless I gave them at least one star. Wish I had never gone! Went to the kiosk in the mall because they offered same day repair of a cracked iPhone screen when everyone else was telling me 1-2 days. Regret not having the patience to wait. Was super happy at first that it only took them 20 minutes and the cost was only $115 plus he gave me a deal on a case. Right away I noticed my phone messing up. The screen would glitch and then the phone would randomly open apps on its own and the only way around it was to turn my screen off for 5 minutes. Went back the next day and he took my phone and replaced the screen without a question. It stopped glitching but now it's even more screwed up! Someone told me they must have laid the screen in improperly and not correctly in line with the sensors that operate the touch screen. It takes me forever to type anything because the keyboard is out of line-if I'm trying to type a "j" for example, every time I hit j it will put an h on the screen, if I want a j I have to hit on or near the k button. And recently it's started glitching again. At this point I don't have the money to go elsewhere and there is no way I'm going back there! DO NOT TAKE YOUR PHONE REPAIRS THERE FOR ANY REASON! THAT IS UNLESS YOU LIKE TO WASTE MONEY, TIME, AND YOUR SANITY!!! I give them 0 stars... if I could give negative stars I would. Oh and surprise surprise the case that he told me I should get because mine didn't offer any protection and was the reason my screen shattered so badly, the one he gave me the deal on ($30 instead of $40) fell apart less than a week later. It split at the seam and the glue holding the part that wraps around my phone and attached to the actual case part basically did the same job as my spit would have. What upsets me the most is that I told the guy that I was a single mom and that I had saved for weeks to fix the screen and gone without quite a few things in order to get it fixed, he's also the one who told me I should "treat" myself to a new case and even tried to sell me one that cost $60 first. I am usually not one to write reviews let alone scathing ones but if it keeps just one person from going through what I did than it's worth it. After 6 months of hell and aggravation I finally have the money to get the screen repaired at the business I've been to before, the one I should have gone to in the first place. They told me it will take a day and I'm more than ok with that. Screw you Rogue Valley celerairis! Thanks for nothing. PS this review has taken me more than 40 minutes because I have to keep going back to fix the errors because the screen is not properly set on the sensors and keeps picking the incorrect letter

I spent more money on new cables than I spent on getting my phone's USB-C port cleaned in just a…read morefew minutes. $25 may seem like a lot for a quick fix, but I could have spent a lot more money on cables or pursuing other repairs. 10/10 would recommend.

Buyer beware. Happy to take your money as first but then absolutely terrible customer service. The…read moreentire experience was frustrating from start to finish. The staff was unhelpful, communication was poor, and I felt like my concerns were completely ignored. I expected basic professionalism and courtesy, but unfortunately that was not what I received.

Fantastic and fast service for a reasonable price! The owner is so nice, professional, and so…read morehelpful!

Super helpful, nice, patient, and fair service! They really pulled through in an emergencyread more

I had their repairing service a few years ago. It is wonderful…read more Girls operatiing the store are very experienced, and very nice. I trust them!

From the owner: The Phone Clinic is your one-stop shop for all your mobile needs. We offer a wide selection of…read moreunlocked iPhones and Samsung phones, as well as expert repairs with warranty. Our team of experienced technicians can fix any problem, from cracked screens to battery issues. Under new management in 2024, The Phone Clinic is committed to providing the best quality of service to its customers, and we invite you to visit us today.

Went there twice, once for my wife's phone repair and another for new phone case. Both times…read moretreated with the best service and reasonable prices. Recommend them HIGHLY!

What a great experience dealing with Phonezone in Meriden! "Met" the owner did a great job fixing…read moremy broken screen. It was repaired the next day and the prices are very reasonable! There are many accessories in stock and they repair and sell all the major brands! Thank you,Met! Rich Burgess MIddlefield Ct

I went to Accessory City because my flip phone had fell apart into two pieces. I met with Mike he…read morewas extremely helpful to try to find out what he could do for me. First he tried to see if by chance he had an old phone hanging around but unfortunately he didn't. He then opened my phone to get to get the model number and went on the internet to EBay to see If they had any for sale. He found one for me order it right in front of me and it arrived in 3 days. Mike received the phone switched out my old motherboard so he saved all of my contacts. He charged me exactly what he paid for the phone that we both looked at on EBay along with the cost of removing and replacing the motherboards . I had stopped a Verizon first and the could only sell me a new phone plus activation fees totaling $180 dollars . Mike was a true professional and help me out and charged me less than Verizon and he saved me from loosing all of my information. Thanks for all your help Mike! Bill Alger

Had a great experience buying a used iPhone 12. I bought a different one first and then came back…read morethe next day to switch it. They were very helpful and the switch was easy. I had my receipt and device and it was all good. I was relieved to buy from a place like this instead of an individual. Great prices for the used phones (I got my iPhone 12 for $550).