Issues with Goswick as stated in my em to them…read more.. The way you lost my very expensive designer frames that I trusted you with and the poor way it was "not" handled was unacceptable to say the least. just had my annual with my new eye doctor and it was found that one side of my progressive lenses were misaligned. Now I understand why I always felt off balance wearing the glasses! Another issue that you could not fix....simply stated "sometimes it takes time". Another issue was the tint on my sunglasses. As you know they had to be returned to get the correct darker tint that I had paid for. Highly unprofessional practice and untrained employees for the most part. I would never recommend this practice.

I had great experience!!! This was my first eye exam ever. The staff was very friendly and…read moreinformative. highly recommend!

This is a great vision care place! They kind and pay attention to details. They will definitely…read moremake sure your lenses/glasses fit and give you best recommendation for the type of glasses you need. Simply the best!

first time patient saw Dr Peterson. She was very knowledgeable and ask me several times if I had…read moreany question. the have state of the art equipment and overall a very pleasant and satisfying visit Peter Bourn

Felt like it was time to find a new optometrist and - BAM - literally bumped into this awesome…read moregroup while out to dinner. Made an appointment with Dr.Rebecca McLaughlin and was seen in about a week! The office is bright and sunny and super clean. Some country tunes playing in the waiting room and really friendly staff great you. Dr.McLaughlin was SO wonderful - saw me right on time, explained every step of the exam, and even helped me look up a new contact solution I was considering. So glad that they take my insurance (Harvard Pilgrim) AND they're just a few turns off of 395.

Dr. Cohn is old school, in a good way. He establishes a relationship with his patients using…read moreknowledge & humor. I appreciated that :) His exam was great & very info-forward. I was fitted for glasses with Michael, who was very knowledgeable. I ultimately made my decision after asking Michele, the receptionist. I like a woman's opinion, so sue me. The only problem was that I knew I only had $150 to spend through my insurance, the glasses I chose were $225, so let's see if I get hit with an overage bill. (would be my fault for having expensive taste ;) So -- great Doctor -- but know your spending limits :)

Atchue opticians has a great selection of quality frames and the…read moreBest lens selection available! The prices are the best you will find Anywhere. Charlie the owner is very Knowledgeable and he has a great staff with him! Go to Atchue and you will leave feeling lucky that you went there in the first place!

Have been going here since His father ran the business....I can't say enough about how great all my…read morevisits have been ..Appts. Are now required which gives your Visit an even more personal experience ..even though I am sure everyone was always given special individual attention to the point of even helping you choose just the IGHT drams that fit & look the best for your features..... ( several times Charlie has come from working behind the desk when he sees I need device choosing Abram ..stayed with me , even handed me frames to try that he thought were a good choice....( and I did end up purchasing ! ) He takes his time ,is very professional+ extremely Knowledgable in his field...If I have had to return for an adjustment or other issues he wants you happy! + Jayme Armstrong

I just picked up my new glasses, a really creative and unique pair of frames from Mr. and Mrs…read more Magay. Really a top notch experience as always. What sets Magay and Barron apart from other eyeglass stores is their attention. They not only pay attention to offer a different selection from other shops, and they give each customer true one on one attention. It's rare to see that these days, and such a welcomed experience. Mr. Magay is truly passionate about making sure his customers are completely satisfied. I went in not knowing what I was looking for after learning I had some extra flex spending money that needed using, and left with a beautiful pair of glasses, custom fit just for me! I couldn't ask for more. My family and I will always return to Magay and Barron. Top notch service, great styles, and all at an affordable price!!

From the moment I arrived to the moment I left, I enjoyed the vibe of this office and the staff…read more Eye exam, eyeglass fitting, warmth of staff, design and décor - truly everything was lovely! Highly recommend!

Excellent experience here. Other than a few short wait times while I was picking out glasses…read morebecause they were very busy, the Dr and staff were very kind and helpful. The assistant manager in particular was very nice and gave me a lot of advice about my glasses from picking out the new ones to sending my old ones out for remaking. She even gave me a discount on the frames for pretty much no reason other than that my insurance didn't cover them until next year. Wish I'd caught her name so I could give her more credit for that. Very much appreciated and I will definitely be coming back.

For a simple rescheduling issue, I can't be helped until a certain person in the office returns…read more This was the same thing that happened when I tried to get my contacts and had to wait for her to place the order? I don't get it. Why is the office staff not trained well enough to handle a simple rescheduling issue? When I dealt with my contact issues, I had to wait for a call back and it took 2 days! I had to keep calling and asking for an update. I really do like the place and my last exam, Dr. H was so nice and helpful. I just think service needs to be worked on.

No one is better than Eyes on Main. Kind, friendly and customer service at its best. Would never go…read moreanywhere else! A 10 in my book.

I am disappointed with the doctor at this location. My mother purchased glasses at this location…read moresix months ago. The glasses never worked, so she went back to Mass Eye & Ear to have them checked and found out they were not made to the prescription. When she called, the doctor yelled at her and said there was nothing she could do since it was over 90 days. I would recommend not going to this location. Thank you for your response. I am disappointed in your conversation with her on the phone earlier today. I will wait and see how this works out. But working in customer service I am mortified how you treated her on the phone today. So I am warning others that they may be yelled at if they do business with your location. But thank you for your response still does not change the 1 star review.

Well...Jeff has lost 200 dollars from me at minimum…read more.. Jeff--I believe that's the name of the business owner and I were talking about our cats and then he suddenly paused...before saying something extremely racist. To be clear, I am white. I believe the hesitation was to consider if it was "safe" to make the joke that he did. The shop is not a large space and I did not want to lose my temper and escalate anything, so I pretended to laugh and told him I needed my relatives' approval before buying anything. Well. I have a lot of racist relatives. They would defend this man. I won't. I will not give him money, theirs, mine, or anyone else's. It's sad to hear a local business owner and operator, otherwise welcoming, kind and polite, talk like that because it undoes his kindness--he's only willing to show it to people who look like he does. It's disturbing because this is not the screaming, overt racism of domestic terrorists and our government of 2026. it's insidious. It's literally in our mom and pop next door local businesses. I'm not going to repeat what he said. Doubtless, he has many excuses for it. I would, sadly, for the sake of his cats, who sound delightful, warn my friends of every color not to give this man an income. There was and is no excuse on this planet for what he said. Please consider that if you shop here, you are supporting his racism.

I have had Jeff create my lenses for many years at this point and trust him over everyone else. He…read morewas able to explain things about how I "see" that doctors could not, and he has changed my relationship with my sight. He is fantastic.