Initially gave good review, but errors were made: accidentally or on purpose? Wrong phone given…read morewhich was more expensive per month, insurance was added when it was not requested, data transfer for four phones took over two hours! Need I go on? My daughter warned me about the bad reviews. Might be justified. Took over an hour with Verizon billing to get bill corrected. Yikes.

Avoid this place. They sell FiOS and online they say they accept equipment returns but when you go…read morethere they can't help. They say "they're privately owned" and "Robbie" was extremely rude and short while saying it. I realize they're probably frustrated that their online presence say they accept equipment returns but they shouldn't take it out on customers.

Excellent experience! Kyle truly saved the day. My dad made the mistake of going to a so-called…read more"licensed" store, only to find out it was a complete scam. It left him sleepless and feeling taken advantage of. Enter Kyle--he was the perfect person to validate his concerns and make things right. Kyle handled the situation with such professionalism, listening intently and offering thoughtful solutions. If you're looking for someone you can trust to get things done the right way, ask for Kyle!

Outstanding service from Michelle at Reading store. We had a bad experience at Burlington mall…read morestore which ruined our day but Michelle's quick professional and efficient service made us a great day. Michelle is very professional and knowledgeable, she is very nice and patient to answer questions. If you go to Reading store, Michelle is the best person to help you. But please avoid Burlington mall store if you can.

My name is actually Stu R., not Lindsay R., and I live in Southborough, MA, not Manhattan…read more I have a 6,000 square foot house in Southborough, MA that originally was built as a farm house in 1830. Needless to say, my wi-fi was problematic, and Best Buy tried and tried to fix things to no avail. I was told to seek an I.T. company, I did my search, and Rod sold me over the phone on MVWFP. Jawaan and Jacob came to the house and hard wired most of my TV's using the coaxial cable that already existed. They also established various ports throughout the house so that the wireless wi-fi would work well everywhere. There was a slight problem that was fixed right away with a second (free) visit to the house. Several months after installation, the system is running perfectly. Rod and Jawaan are as good as it gets! Make the call to MVWFP, and your stress will disappear, at least with regard to wi-fi in your big old house!

Called MVWFP a few weeks ago after getting frustrated with the poor wifi performance in our 3,500…read moresf house, and hearing my wife continuously complain. All installed by me originally over the years, including hardwired gigabit Ethernet plus WiFi. Dead zones everywhere in the house and hardwired connections that weren't working. Rod responded quickly to my booking appointment on his website, and came in on the agreed date. As I knew, it was a mess. Took two days to straighten it all out including producing "heat maps" to show signal strength throughout every room in the house. it is actually quite difficult to find anyone who specializes in networking and WiFi. Most are electricians who do this as a side business and really don't have proper network training. As I determined, Rod has 20 years of corporate networking experience and clearly knows what he is doing. And frankly, my own lengthy experience in the computer industry allowed me to make that judgment pretty confidently after two days of many technical discussions. He knows what he's doing. I'm happy to make a referral to MVWFP to anyone who needs to sort out their WiFi and network challenges, residential or commercial. Very pleased. As is my wife who is not yelling at me any longer. About this, anyway!

The worst billing policy coupled with terrible customer service…read more Billing for fios internet. Beware, they charge for the complete month even if you cancel the service 1-day into the billing cycle. No pro-rating. My Mother passed away, I canceled the service and then received a "final" bill. In my case it was 4-days after the end of the previous cycle. So, full price for 4-days of unused service. I decided to overpay the bill by $1 so they have to figure out how to get that dollar back to me.

The actual Internet is great. The technicians and dispatch have continued to be awful. Very little…read morecommunication. My upstairs neighbors were getting Fios. A technician was there and told my wife, who happened to be outside, that they would have to cut the wifi to downstairs for about 30 minutes. If my wife hadn't been outside, the internet would have cut out without warning. Then, after 40 minutes I look outside and the truck is completely gone while my internet is still out. I contact support, who was nice enough, but couldn't get someone out until the next day. I work from home and this had a huge effect on my work day and on tomorrows work day. Im sure juggling dispatch and technicians is difficult, but I expect better especially when so many people depend on internet for their job. I asked to speak to a supervisor so hopefully I get a response.

The interactive website works extremely well and enables even those who are not particularly adept…read moreat computing to manage the website. I strongly recommend this group Antony Polonsky

From the owner: The easy-to-use, powerful, affordable and SEO-friendly KNOWare CMS (content management system),…read morewebsite design, hosting, copywriting/editing, search engine optimization, social media marketing

We hired this company recently and he confirmed he would be there the day before but on the day of…read morethe job he never answered our calls and never showed up to site. I DO NOT recommend this company to anyone trying to get work done in a timely manner. Dainton the company owner is a liar and will make you look bad or not show up at all. AVOID AT ALL COSTS.

From the owner: Jambos Communications, serving the Massachusetts and New Hampshire areas sInce 2009. We pride…read moreourselves in providing the best service and entertainment experience to our customers.

Not to be relied on. Great sales pitch in the beginning, but follow-up support is non existent. I…read morehad to fix everything with Dish, Vonage and Xfinity myself.

Agape Media is a terrible company. They signed my parents up for Direct TV and charges $10 a month…read morefor a "Concierge" fee of some sort. The invoice says that it will never end. And sadly this is true. My parents went back to Xfinity over a year ago and he still sends email with an Agape Media Solutions Recurring Invoice $9.99 I have asked that they be no longer charged but it never ends. I do not believe he is actually collecting the $9.99 because I had them get new Credit Cards. Although I am not sure about this. My concern is that someday he will continue to add up this unpaid charge and try to put a lien on their property even though they have not been a customer for well over a year. I am close to going to the Attorney General to report Elder Fraud. I would stay away from this company or any company this Derek person is related to. Seems like he may have a criminal history regarding voter fraud after a Google Search.