Do not get xfinity if you have any other option!…read more If you do, for god's sake do not ever do a an ownership transfer. It will somehow fuck up your credit score for life. Customer service had no idea how to fix it, or even let me pay off the debt I shouldn't owe in the first place. Spent several hours on the phone with their "experts", only to find out no one knows how to fix it. And don't get me started on their network speed. It's just shite quality all around.

No phone number for retail stores is absurd. Would like to see if they have a cer phone before I…read moredrive there!

Initially gave good review, but errors were made: accidentally or on purpose? Wrong phone given…read morewhich was more expensive per month, insurance was added when it was not requested, data transfer for four phones took over two hours! Need I go on? My daughter warned me about the bad reviews. Might be justified. Took over an hour with Verizon billing to get bill corrected. Yikes.

If I could give them a negative here i would. I noticed my bill went up and went to an authorized…read moreverizon store today and they notified me that what the Stoneham location did was illegal and criminal like. I went to this Verizon location back in September to upgrade my iphone 15 Pro Max to an iphone 16 Pro Max. The Iphone 15 was still under financing agreement. The rep Johnathan Garcia, move my payment to my watch line and upgraded my phone line to the trade in promo for the iphone 16 pro max. From what i was told, the iphone 15 pro max was not paid off and was not eligible for trade in. The rep J. Garcia, instructed me to leave the old phone with them, then they stole the device and reprocessed the trade in with a different device they had lying around - Google Pixel 4 in order to satisfy trade requirements. Emil Concepcion sold the new phone w/payments on the primary number. A few days later, Jonathan Garcia, submitted the promo correction form to change the $0 pixel 4 trade in to $1000 promo. Stay away at all cost from the Verizon at Stoneham, MA. They tricked me and now as it stands, I'm paying on two phones and plan to file this complaint with the FCC as the Verizon Corp location is also investigating. NEVER AGAIN, will i go back to this store.

Excellent experience! Kyle truly saved the day. My dad made the mistake of going to a so-called…read more"licensed" store, only to find out it was a complete scam. It left him sleepless and feeling taken advantage of. Enter Kyle--he was the perfect person to validate his concerns and make things right. Kyle handled the situation with such professionalism, listening intently and offering thoughtful solutions. If you're looking for someone you can trust to get things done the right way, ask for Kyle!

Outstanding service from Michelle at Reading store. We had a bad experience at Burlington mall…read morestore which ruined our day but Michelle's quick professional and efficient service made us a great day. Michelle is very professional and knowledgeable, she is very nice and patient to answer questions. If you go to Reading store, Michelle is the best person to help you. But please avoid Burlington mall store if you can.

Called MVWFP a few weeks ago after getting frustrated with the poor wifi performance in our 3,500…read moresf house, and hearing my wife continuously complain. All installed by me originally over the years, including hardwired gigabit Ethernet plus WiFi. Dead zones everywhere in the house and hardwired connections that weren't working. Rod responded quickly to my booking appointment on his website, and came in on the agreed date. As I knew, it was a mess. Took two days to straighten it all out including producing "heat maps" to show signal strength throughout every room in the house. it is actually quite difficult to find anyone who specializes in networking and WiFi. Most are electricians who do this as a side business and really don't have proper network training. As I determined, Rod has 20 years of corporate networking experience and clearly knows what he is doing. And frankly, my own lengthy experience in the computer industry allowed me to make that judgment pretty confidently after two days of many technical discussions. He knows what he's doing. I'm happy to make a referral to MVWFP to anyone who needs to sort out their WiFi and network challenges, residential or commercial. Very pleased. As is my wife who is not yelling at me any longer. About this, anyway!

The people who work here are so incredibly helpful. They are patient, knowledgeable and care about…read moresaving you money. I highly recommend them!

The worst billing policy coupled with terrible customer service…read more Billing for fios internet. Beware, they charge for the complete month even if you cancel the service 1-day into the billing cycle. No pro-rating. My Mother passed away, I canceled the service and then received a "final" bill. In my case it was 4-days after the end of the previous cycle. So, full price for 4-days of unused service. I decided to overpay the bill by $1 so they have to figure out how to get that dollar back to me.

Called fios to replace our remote Joe cs rep said 25 dollar plus shipping charge. So unfair after…read morehaving Verizon fios for almost 10 yrs we should not have to pay for a replacement. We are now looking into Comcast.

The interactive website works extremely well and enables even those who are not particularly adept…read moreat computing to manage the website. I strongly recommend this group Antony Polonsky

From the owner: The easy-to-use, powerful, affordable and SEO-friendly KNOWare CMS (content management system),…read morewebsite design, hosting, copywriting/editing, search engine optimization, social media marketing

We hired this company recently and he confirmed he would be there the day before but on the day of…read morethe job he never answered our calls and never showed up to site. I DO NOT recommend this company to anyone trying to get work done in a timely manner. Dainton the company owner is a liar and will make you look bad or not show up at all. AVOID AT ALL COSTS.

From the owner: Jambos Communications, serving the Massachusetts and New Hampshire areas sInce 2009. We pride…read moreourselves in providing the best service and entertainment experience to our customers.

Not to be relied on. Great sales pitch in the beginning, but follow-up support is non existent. I…read morehad to fix everything with Dish, Vonage and Xfinity myself.

Agape Media is a terrible company. They signed my parents up for Direct TV and charges $10 a month…read morefor a "Concierge" fee of some sort. The invoice says that it will never end. And sadly this is true. My parents went back to Xfinity over a year ago and he still sends email with an Agape Media Solutions Recurring Invoice $9.99 I have asked that they be no longer charged but it never ends. I do not believe he is actually collecting the $9.99 because I had them get new Credit Cards. Although I am not sure about this. My concern is that someday he will continue to add up this unpaid charge and try to put a lien on their property even though they have not been a customer for well over a year. I am close to going to the Attorney General to report Elder Fraud. I would stay away from this company or any company this Derek person is related to. Seems like he may have a criminal history regarding voter fraud after a Google Search.

I'm pretty sure they're out of business. I dropped off two old computers and never got them back…read more I'm hoping that at some point if somebody goes through all the crap I'll get a call

You might not know it passing by but these guys are professionals and have saved a samsung LCD TV…read moreof mine and resurrected an old Dell computer I had. For cheap prices mind you. Don't be thrown back by the disorganization you see walking in just trust these guys will do a satisfactory job.