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Xfinity Store by Comcast

3.2 (31 reviews)
Open 10:00 am - 8:00 pm
Updated over 3 months ago

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7 months ago

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8 months ago

No phone number for retail stores is absurd. Would like to see if they have a cer phone before I drive there!

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4 years ago

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2 years ago

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2 years ago

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2 years ago

I was at the Burlington store to open an account and I was assisted by Ryan, he was very helpful, attentive and patient.

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9 years ago

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8 years ago

I was in and out pretty quickly. Staff there is good. They made suggestions as to how I could save on my monthly bundle.

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5 years ago

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6 years ago

Opened on time, no waiting and finished in 30 minutes. Friendly courteous knowledgeable rep. Couldn't be more pleased.

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6 years ago

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6 years ago

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5 years ago

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4 years ago

I needed to take back a box and they handled this task in no time. I also scheduled a appointment while I was there

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4 years ago

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5 years ago

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7 years ago

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6 years ago

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9 years ago

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7 years ago

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10 years ago

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8 years ago

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10 years ago

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10 years ago

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8 years ago

Wait times are very bad, customer service is just OK. Stuff tends to be not very knowledgeable about Apple devices.

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8 years ago

....feeling the need to vomit after how this woman didn't know how to help or do her job.

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8 years ago

Useless. Employees suck, the service sucks, can't help you with anything. If I could give negative stars i would. Waste of a f***** time

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7 years ago

I came to the store just to return an equipment. The service was extremely slow and I had to wait for 40 minutes. Will never go there again!

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8 years ago

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8 years ago

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6 years ago

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Review Highlights - Xfinity Store by Comcast

After waiting for 10 minutes I asked the receptionist to just take care of the box as I needed to leave.

Mentioned in 2 reviews

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Verizon Fios Burlington

Verizon Fios Burlington

(4 reviews)

Just had the best experience. Jake was totally awesome. Informative but not a salesman. Absolutely…read moreknew his subject inside and out. What a great experience!

Executive Summary: Verizon hiding behind a subcontractor they chose and not reimbursing us for…read moretheir damages! Late last year, I had Verizon Fios installed at my home in Medford, New Jersey. This spring, when I activated my sprinkler system, I was surprised to see water shooting everywhere. I called my sprinkler company (not aware that it was caused by Verizon at that time) and they quickly identified that Verizon had "plowed" through my system and done some damage. I paid the sprinkler company to repair it and submitted his invoice, along with clear photo evidence of the damage to Verizon. That Sunday (before 8 am), a Verizon technician arrived and knocked on our door -- unexpected and pretty early on a Sunday. He inspected the area and said we'd hear back. My wife followed up (when we didn't hear back) and was told that we needed to submit the irrigation company's invoice and photo evidence? (We had already done this?). But, we complied and sent it again. To our surprise, we received a Release Waiver from a company called J. Fletcher Creamer & Sons? They were selected and subcontracted by Verizon and, as a condition of them reimbursing us, they expect us to sign a release that says if there are any other damages from their install that we have release them from any further costs? First, we didn't pick this subcontract--Verizon did. So why would we even be put in the middle of this? Verizon should just reimburse us and then deal with the subcontractor they chose. Second, why would we release them from any other damages they may have caused? I doubt there are other damages but seems like an over-reach on their part to seek indemnification from us? I presented my position back to Verizon (with their subcontractor on cc) and am awaiting their response. Meanwhile, we're out a few hundred dollars through no fault of our own. Honestly, not a great experience.

Xfinity Store by Comcast - isps - Updated May 2026

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