Went into store to have phone fixed fix the phone was very happy decided to do an upgrade did the…read moreupgrade I have five phones on my plan and pay over $500 a month and have been a customer for 30 plus years and at the end they have the absolute nerve to say it'll be $59.99 because they copied everything over for me on to the new phone a $1,300 phone and I have to pay to have it transferred over and they don't say anything until I'm ready to walk out of the store and then charge me $60 I will never deal with this again if Verizon doesn't make this right I will be leaving Verizon and getting a new service the girl Lexi when I asked her if I could talk to the store manager said she wasn't there and couldn't call her what kind of service is this for customers I suggest everybody go get service elsewhere

Limited selection and capabilities here. I asked if they could demo the models so I could check the…read morespeaker volumes for a hearing impaired person and they could not. Also when I wanted to send an item back to Verizon ( which I had bought online and was delivered) they told me to mail it from home or drive to Dover and turn it in. When I asked if they could call the Dover store and see if I could actually demo their models on site they only had access to a voice mail. So some of these issues are Verizon issues, not the polite rep who courteously offered NO help. Just a useless trip but very cordial.

The decal leaves 1/8th inch border around Macbooks. I wish this was clearly stated before I…read morepurchased. When I complained she offered to send a custom skin that would completely cover the laptop. I saw the proof and noticed the corners had a different radius. When I mentioned this she said not to worry about it and that it would match the corners of my Macbook. Sure enough, it did not match and was an even worse fit than the original order. She refunded my entire order so I can't give any less than 4 stars, but I don't understand why she doesn't just make a skin that fits correctly? Bizarre. Fast shipping.

customer service is terrible and they often send wrong items. I ordered a skin for the New 3DS XL…read moreand was sent one for the New 3DS (non XL, the smaller model, it does not fit). Upon contacting customer service about this issue they refuse to fix the issue.

My iPhone died all of a sudden and bought a new phone. I decided to revive the old one and did a…read moresearch and found this place. Dropped off the phone at the window, technician provided me with a quote and time duration to replace the battery. An hour later, my old phone is alive again! Reasonably priced and good service

Recorded message 8/14/2021 says they're permanently closed…read more Still researching alternatives. There are other cell phone battery replacement places in the area, but at this time, I don't have another to recommend.

I can't say enough good things about the folks that own and operate Delaware PC Services. My wife…read moreand I are traveling through the area and we stopped in as a walk-in customer to address a cable problem we were having with our Starlink system. 10 minutes later we were out the door with the problem solved. You will not find nicer or more efficient or effective people. You cannot beat their prices. While I was there, I surveyed the range of services they offer. There's nothing they can't do related to a computer whether it's hardware repair repairs, software installations, virus removal, etc. I highly recommend Delaware PC services.

This is the second time that the people at Delaware PC services helped me out and I am just as…read morehappy now as I was the first time we went to them. No "BS" talk, all business and get it done, my kind of place. Laptop is working great again. Thank you Delaware PC

I needed help switching my old phone to my new phone and with a couple other things. Kevin and…read moreDestiny are exceptionally brilliant and kind. Such great customer service skills, it is the most comfortable. I have felt at a tech store in many many years. I really would like them to be recognized by their management. I was greatly discouraged that during the month of December I am not able to fill out at this Corporate store a review for the staff's behalf because I feel that they deserve the recognition they went on above to help me and I'm grateful For some reason when I asked about a survey, I was told that the month of December they don't do that: whoever they is, very disappointed from AT&T to not allow their employees to be recognized, especially at a time when they are helping so many people that are purchasing new devices for the holidays. Regardless five star service for me from Kevin and Destiney at that Store.

Horrible service. Made an appointment online, but they asked us to push it back a little which was…read morefine. I did not realize I would have to wait in the store over an hour because the people in the store were too busy chatting up the people who were already getting help. It's not a large store, I could hear they were not even talking to them about phones. When they checked me in they did not ask me what I was there for. So when someone finally got to me, they didn't even have the phone that I wanted to upgrade there. So I wasted an hour of my life when could've been going to another store who had what I needed. This could've been fixed with a simple what are you here for question when they checked me in, which is what every other store does. I do not recommend going here, and if this is your only option bring something to entertain yourself because they have no sense of urgency.

Fixed me right up to repair my screen. Pleasant conversation to boot! And a fair price. Look…read moreforward to exploring what additional services they offer. Just 4 stars because there is always room for improvement.

I WOULD NOT RECOMMEND Fix Ur Crack- I made the mistake of allowing this company to replace the…read morescreen on my brand new iPhone, as it had a simple crack. After paying $180 CASH on Saturday May 10th, the screen was replaced for the first time. Immediately after the screen was replaced, there was an Error message on my screen, advising that the product was not compatible with Apple, and the screen was glitching. I advised the technician of this before I even left the parking lot, and I was told to wait over the weekend to see if the glitching would "resolve" itself. The glitching gradually became worse. After calling the store on Monday May 12th, I was assured that I could come back and have the screen replaced for a second time. When I arrive to the store, I was told that the screen was actually not in stock and it was currently being delivered from another store. I left the store, and then returned, hours later, at the time the technician advised it would be in stock. When I arrived to the store for the THIRD time, I was told the part hadn't been delivered yet. I never received a phone call, text message, email, or any other form of communication advising that the part hadn't arrived. I then waited for two additional hours... it still hadn't been delivered. When I requested a refund, I was told that it had to be processed in their system and that because I paid cash, they do not keep that amount on hand and someone with higher authority would have to go to the bank... I come back to the store the next day to have my screen repaired, once again. (I called and confirmed it was in stock and the technician advised that shipment had came in that day but hadn't yet opened the box, after I requested, multiple times, to be contacted when the part arrived). After about 30 minutes after the second screen was installed, my phone began overheating and would not hold a charge. I NEVER had this problem, not even once, prior to Fix Ur Crack installing their screens on my phone. I have requested, for weeks, to talk to the owner, Ryan Lawson, and he has not returned any of my phone calls or voicemails. Ryan had communicated through one of his technicians that he wants a chance to "resolve the issue" by testing multiple phone screens on my phone (that are not Apple products) to attempt a third screen replacement. Fix Ur Crack has had several opportunities to fix the problem that they caused. I have requested a refund of the cash that I paid to this business, as they have ruined my device and I have to pay $300 for a new phone. An additional $180 was literally wasted, and when I requested a refund, the company refused, and said they would consider putting my cracked phone screen back on, for the POSSIBILITY of a refund. When I asked if they still had my original, cracked screen, the technician responded with "Well, we keep the broken screens in a bin and I can't guarantee that it's still in there" ... I can no longer use my phone throughout the day, as it becomes too overheated. The battery life is nonexistent and I've advised, multiple times, to this company that I stay at home full time with my baby and NEED access to a phone, especially in the case of an emergency. I've learned my lesson by never paying cash to a business again, and I'm hoping that someone else doesn't make the same mistake by using Ryan Lawson's company, Fix Ur Crack. Ryan should consider Fixing His Morals.

Found James after my 40 year old Onkyo TX 905 had a problem. I love this receiver…read more James checked it out and got it back to working condition which made me very happy. James is a vet and a great guy. Very honorable person. So glad that I met him.

If you have never been to an electronics shop (and seen lab instrumentation, components scattered…read morearound, equipment in the midst of repair, and carcasses of dead electronics being scavenged for parts) you might be put off by the outward appearance of James' shop which is chock-full of all the above. It is a sight that is a bit overwhelming at first and I must admit that, for a moment, I almost considered taking my malfunctioning vintage preamp elsewhere; but the fact is that, in coastal Delaware, there really IS no "elsewhere," so the only other option would be to scrap it or sell it for parts on eBay. After checking out suitable new replacements for my preamp it was pretty obvious that I'd have to spend upwards of $500 to go that route, so I figured I'd give James a try. And I'm glad I did. James is a real gentleman and a disciplined technician. I have a background in engineering and so I have great respect for a talented technician, and James is top-notch. Plus, his Air Force background is an additional confidence boost. Anyway, Janes spent quite a bit of time with me and my preamp, and he meticulously, methodologically went through a systematic troubleshooting process to diagnose and repair my equipment. Some people might take issue with the his $40 non-refundable fee for diagnostic services. But for anyone who has an appreciation for the effort required to troubleshoot electronics, this is a totally legitimate policy. There might be some occasions when diagnosis is a snap, but more often than not my guess is that James spends more time on this phase than he recoups from the diagnostic fee. ---And if you go ahead with the repairs, that fee is applied to the total cost anyway, so you won't lose the investment. Note that, being the only repair guy for miles around means that sometimes his backlog can get a bit high. So you might need some patience. Also, James could be a bit more open in regard to his hourly rate. This would help to make the potential bottom-line price less of a surprise. Still, overall, he's a straight shooter and I think his pricing is fair and reasonable. If you want to buy new and are willing to pay for it then go for it. But if you want to generate less waste and extend the life of your electronics by having it repaired instead (like in the "old days" of the 20th century)then I would highly recommend giving James a try!