Courteous and very helpful! They ordered and replaced my camera in maybe 20 minutes once the part…read morearrived. And, when the new camera failed they replaced it again right away!

Changed my batteries, repaired screens and charging port. Affordable and good service…read more It is a little hard to find. Go in the store on the left side of the listed address and you will see a cell phone work bench.

Brittany helped me switch my phone from my parents plan to my new plan. The whole process went very…read moresmooth. There were a lot of people in the store and she still managed to help us all out! I got my first iPhone here in 2011 and glad to be back for a new phone. I live in a different state and it still worked great.

I went into this store to buy a new eSIM card for my wife's phone because she was having issues…read morewith her phone. Apple and Verizon customer service told me her phone (the hardware) was fine but when I went into this store, the woman who helped me, the blonde hair and glasses, told me I needed a new phone and the eSIM card with only work for 24 hours. My wife's phone was having problems with her physical SIM card and service where she couldn't connect. Something didn't sit well with me when the woman told me not to spend $30 for an eSIM card but rather sign up for a new plan that would charge me an extra $25 a month or $900 for the next three years. She was pushy about it and put a lot of pressure on me to trade in my wife's phone and spend more on a new plan. I left the store, and later came back and I was happy that another worker came over and helped me. I bought the eSIM card and my wife's phone has been working without one issue. So let's see, spend $30 for an eSIM card or be told I have to buy a new phone and spend $900 over the next three years??? I do not recommend this store. They just want to rip you off and buy a new phone and upgraded plan.

This Establishment Always Has Good Product Inventory. Very Knowledgeable Representatives. A Good…read moreChoice

Terrible! Worst customer service experience in a long time or shall I say lack there of. We walked…read moreinto the store and one girl was sitting at the desk talking with a customer. We were there for close to 15 minutes and she never said hello, no welcome to Verizon, no I'll be with you in a minute... Not one word to acknowledge that we as customers had walked into the store. I don't know who is training these employees but when customers call or enter they should be greeted immediately. We were coming in to transfer over from AT&T three phone lines. It certainly won't be at this location!

This is the second time that the people at Delaware PC services helped me out and I am just as…read morehappy now as I was the first time we went to them. No "BS" talk, all business and get it done, my kind of place. Laptop is working great again. Thank you Delaware PC

Laptop was running very slowly. I had already done a factory reset without any improvement. Husband…read moreand wife owners were able to reload OS and clean Laptop and it has run well for over a month. They are not smiles and sweetness, but they did the job in a couple of days at a fair price.

While ultimately we caved under how difficult it would be to sign up for various services, Rachel,…read moreseriously knowledgeable in all aspects, was tireless in working with us and dealing with a discovered, previously unknown, appropriation of some of our financial data. She worked hours...really...at reporting and clearing the fraud, then had to do it again on a second account. The interfaces required of converting the service ultimately were too much for us, but her can-do attitude and cheerful attack of whatever barrier was before her should make her much valued by her employer. We certainly appreciated her tenacity and knowledge.

I had a great experience with this location I especially enjoyed working with one of the employees…read morethere she was so awesome!! I would definitely recommend this place to everyone!!! Amber you rock girl

I had the good fortune of having Noelle, the store GM help me set up my new phone today. She was…read moreoutstanding. Very knowledgeable, patient and customer focused. Plus I could tell by how she interacted with her staff that she is an outstanding leader as well.

Just bought new phones a couple months ago. Been a customer since 2008. Called yesterday because…read moremy husband got locked out of his phone. We called Verizon in Millsboro to ask for an appointment for assistance. The woman who answered said, "There's nothing we can do". I asked if they could do a factory reset and the answer was still NO, can't help you. After some research on Google and some patience, I was able to factory reset the phone and sync it with another device. I was willing to pay them for their assistance. I am appalled by their horrible customer service!! They are supposed to be IT specialists for these phones. She could have at least asked a supervisor. Will take my business to another store from now on.

I placed an order (not my first order from DecalGirl)) for the 3 pack of Avata 2 Battery Skins. I…read morereceived 1 skin. When I called to discuss it, Amanda (I think thats the name she gave) started trying to explain that I read the description wrong. The description says " Our DJI Avata 2 skin kits include 3 battery skins, and we know that some pilots have more than that. If that pilot is you, grab these DecalGirl spare battery skins for your extra DJI Avata 2 batteries. " That description says it includes 3 battery skins (plural, not singular). When I tried to explain that to her, she got upset and said she wouldnt be yelled at and refunded the order. Im still stuck with batteries that do not have skins for them after dealing with a petulant child that doesnt know how to deal with customers.

I love their device skins they go on smooth, no bubbles, fits like a glove and stays snug for years…read moreof use. I dare say the wrap will outlive the device it's on! ;)

Best service ever and thank you for fixing my phone and she was very patient thank you so muchread more

I was terrified my phone was slowly dying and was need of a new one. I talked with Michael at the…read moreVerizon in West OC and he fixed it in moments. He was kind and very professional. They are always kind and informative to us at this location.

BE AWARE! I went to this store in May 2023 to get phone plan…read morethey told me that getting a hotspot and DirectTV would give me a discount and bring my bill to $220, so I did add them to my plan. Since I started my bill is $500 on average and I get billed separately for DirectTV in the amount of $85. Once you sign up you are screwed because I went to the store multiple times and all what they told me is wait the bill will adjust after the first 3 billing cycles. I waited and kept going there on a monthly basis, and a year later I'm being charged the same. If you wait after the 3 months, they tell you it is too late you should've come earlier. If you call At&t customer support, they will tell you they have nothing to do with the stores. Technically, I paid the price of devices multiple times that I didn't need. This store is a scam.

I have contacted better business bureau on this company do to One of the worst experiences I've…read moreever had at a AT&T store. I bought a charger that only lasted a few weeks. I let the store manager know and he says he called the district manager, but they said they could not return it because of a 14 day return policy. I was not trying to return it as I was trying to exchange it the charger was $42. I was put in a position where I was working nearby and did not have time to contact AT&T directly. but I do not feel that I should've been charged another $42 for a charger that was defective. This is the first time that I feel like I have been screwed by a AT&T store. I understand that a store has to make money, but I also understand that they have to take care of the people that serve them. The manager that I spoke to today was not helpful in taking care of a customers needs. I am very disappointed in my interaction, but I am assuming they are very happy about getting $84 from me for the price of two chargers. I would recommend other people to go to A different store where you can possibly find a manager who is not trying to rip off its customers