I just found out that one of my favorite stores is closing by May 3rd, and I'm honestly pretty…read morebummed about it. I've shopped there for years, and it's always been one of those reliable spots where I could find exactly what I needed

This location is closed. I had to go to the next one up in Yonkers. Of course I wanted to get a…read morereplacement case for my phone.

Good selection of computer parts and accessories. I only usually come here if I need specific…read morecomputer accessories. They have TVs and other stuff, but I dont really know if its good pricing. For bigger and more expensive items, i would compare pricing as sometimes they are more expensive here. They have knowledgable staff that can help, for example if you are trying to build your own computer or some other kind of project. Its nice to have a place like this where you can physically browse and see they stuff, i dont like buying online to try and then end up returning stuff.

Went to MicroCenter in Yonkers on May 2nd to get a new battery for my daughter's laptop computer…read more We checked online and saw that there were 4 available. When we get there, my daughter went to the service department to see if they could install the battery that we would purchase at MicroCenter. As she was speaking to one technician, another one (who at the time was assisting another customer) looked over and mentioned that my daughter's computer seemed to need more work than just a battery. But we told him we only needed the battery. I guess they felt that women need help with computers so maybe he felt the need to give his unsolicited advice. Anyway, we paid the 54.44 with my credit card and went elsewhere in the mall to wait for the service to get done (just to install a battery). About an hour or so later my daughter gets a text from the technician saying they could not perform the service since they don't have the battery in stock - which was untrue - but ok, she preferred to get her laptop back. She went back with my credit card to get the return for the service that was not performed. The technician at the desk mentioned that the card was not necessary and gave her a "return" receipt reflecting that $0 was charged for the service. Fast forward to May 20th and the charge is still on my card. Searched high a low for the MicroCenter customer service number that is almost impossible to find. It is a call center for the US stores. Explained what happened to the rep and was told that someone from the Yonkers' store would contact me. Get a text message from Franco and told him my situation. He noticed that the service was not performed and mentioned that all I needed to do was come into the store to get my refund because they need the physical card to do the refund. Huh? Weren't we told on the 2nd that we don't need it? He tried several times but it would not work. So now I'm disputing the charge with my credit card. Provided a screenshot of the entire text message from Franco to me and his attempts to reimburse me and his inability to do it without the physical card (mind you, I don't live in Yonkers, don't have a car and was just given a ride there so I can't get there to get my refund with my physical card). The charge was reversed while my credit card company investigated it. Then on June 11th, I noticed that I was re-charged the 54.44 and when I questioned it, the rep from my credit card company mentioned that they were told that there was no problem with the charge. So I opened up a whole new dispute and called the MicroCenter call center again, spoke to Joel and he said he would reach out to Yonkers for them to help me. That was at 10:30 this morning and now it's 3:00pm and no call. So I guess I'll have to keep disputing the charge. By the way, my daughter later purchased a battery from this same Yonkers office (the 4 batteries were still there) and installed it herself so I guess we really didn't need the guys to help us out. I just want my refund for work that was not done.

Needed a small tv fast. Ordered online and very fast delivery. Except I couldn't choose the…read moredelivery window and I emailed explaining I couldn't take delivery before 9am....the delivery service missed the message and I had to reschedule. But I needed it that day to get installed. So I went in person and met Ben who was so apologetic. He had it in an open carton and gave an enormous discount for that on top of what was already a great on-sale price. I picked up the mount and TV and was so grateful. My installer next day said the screws were too short. I again went in, Ben was great, gave me an upgraded wall mount, again at no additional cost. He was so apologetic. I am so impressed. Customer service is dead in so many places but I would go to this store forever based on my interactions now with two of the kindest, best salespeople I've met in decades of buying air conditioners & TVs.

I am extremely disappointed with my experience with PC Richard & Son regarding a brand-new air…read moreconditioner that I purchased in August 2025 for approximately $1,500, along with professional installation and an 8-year service plan. I purchased in the Yonkers, NY in Central Avenue location. Because I purchased the unit at the end of the summer season, it received very little use in 2025. When the first major heatwaves arrived this year, the unit stopped cooling properly. Since the unit was still under warranty and I had also paid for extended service coverage, I contacted PC Richard for assistance. The first service technician told me the unit had been installed incorrectly because a rear grille had not been installed. He informed me that if I did not have the grille, I would have to pay $233 for a replacement. Fortunately, I had saved the grille because the original installer had told me it was unnecessary since there was already a grille from the previous unit. I showed the technician that I had the grille and asked him to install it. He refused, stating that the installer would need to do it. So I had to schedule another visit. The installer then came to my apartment, installed the grille, and left. When I turned the unit on during another hot day, it still did not work properly. With temperatures reaching 86 degrees in my apartment, I had to call for service again. During the next service visit, the technician informed me that the unit was STILL installed incorrectly. When I asked what was wrong, he explained that the installer had added the new grille but failed to remove the old grille from the previous unit. I asked how I was supposed to know that. His response was that the installer should have known. I then asked him to correct the problem. Initially, he refused, stating that the installer should have done it. At that point, after multiple appointments, conflicting explanations, and sitting in an uncomfortably hot apartment with a brand-new air conditioner that still did not work, I firmly expressed my frustration and insisted that someone take responsibility for fixing the issue instead of continuing to argue about whose job it was. Only then did the technician remove the old grille himself. The result? The air conditioner immediately worked perfectly. What should have been a simple 10-minute fix turned into FOUR separate visits. As the customer, I paid for the air conditioner, I paid for professional installation, and I paid for 8 years of service because I am not an HVAC professional. Yet I found myself caught in the middle of what felt like a dispute between the installer and the repair technician. Each blamed the other. The installer called the repair technician lazy, and the repair technician called the installer lazy. Meanwhile, the only person suffering the consequences was me--the customer--sitting in an 86-degree apartment with a non-functioning air conditioner during a heatwave. In my opinion, the installer bears responsibility for failing to install the unit correctly from the beginning. However, the repair technician is equally responsible for refusing to correct an obvious installation problem until after multiple visits and significant frustration on my part. What shocked me most was the complete lack of customer service. No one seemed focused on solving the problem. Instead, there appeared to be more concern about determining who was right and who was wrong. I paid for installation. I paid for service. I paid for peace of mind. Instead, I received FOUR appointments, finger-pointing, excuses, and days of discomfort for a problem that ultimately took only minutes to correct. This experience has completely undermined my confidence in PC Richard & Son's installation and service departments. Customers should never be forced to referee disputes between employees while suffering the consequences of their mistakes.

Michael, owner of MJ Electronics installed five high definition cameras around my home for a very…read morereasonable price. I'm so glad I didn't purchase from the cameras from a warehouse store because I would not have gotten the customer service. Michael is knowledgeable, professional and most importantly, he's local. I highly recommend.

I usually not like to writing review but this company had achieved my expectation above and beyond…read more I interviewed several installers before selected MJ Electronics. My wife and I just felt comfortable by talking to him, he was not pushy to make the deal, and he explained to me all pros and cons of the equipment to be installed in and outside my house, and asked my to talk to other installer before making the decision. I'am glad selected him to work on this project. They worked to my schedule and did weekend installation so that I can be home to tell my every detail of the installation. They even worked late to fixed all the bugs of my home network so that I can monitor my house via internet connect. All installation have done professionally. I would recommend this company to anybody.

I went to pick up a new computer monitor and it was very fast and efficient and the staff were very…read morehelpful and I was in and out within five minutes. I would highly recommend curbside pick up especially during these times.

Hi, I'm reaching out regarding a very disappointing experience I had at your Yonkers store…read more I made it extremely clear--multiple times--that I wanted a 15-inch MacBook Air. Despite repeating this over and over, I was still given a 13-inch model. For a purchase of this level, that kind of mistake is unacceptable. On top of that, the atmosphere in the store was incredibly unprofessional. Employees were messing around, cursing, and behaving more like it was a frat party than a place of business. It was loud, distracting, and made it difficult to get any real help or feel confident in what I was being sold. This entire experience felt careless and disorganized, and as a result, my order was handled incorrectly. Then I called to complain, and the person hung up on me. Upper management needs to get into this store ASAP

I recently needed to replace the wall oven, dishwasher and microwave in my kitchen. The old GE…read moreAppliance units were around 18 years old and had provided excellent service for many years but their days were numbered. I researched on the internet for replacement products and decided to purchase new GE Profile units. I initially checked the prices for replacement with GE, and also other suppliers such as Home Depot and Lowe's, offering discounts on the base prices. However, Tripodi's were also listed on the GE website as major suppliers of their products, so I went to their showroom located in Port Chester by Whole Foods and Staples. Tripodi's offered the most competitive prices of all, easily beating the prices at Home Depot & Lowe's. Additionally, they had the items I required in stock. They delivered the new units to my home quickly and removed the old units at no charge. They also offer installation services if required. All in all, I received excellent service from this company and fully recommend them.

Bought all my appliances there the past 25 years ! Great place to buy appliances! Need a new oven,…read moreso I'll be there soon!!

Excellent old school electronic repair shop. Rebuilt my 1665 harmony amp with precision and speed…read moreat a fair price. If you're looking for a great amp repair shop, stereo repair, DJ repair or any type of electronics this is your spot.

This review is only about my experience inquiring about engaging their service. Which was a truly…read moreawful experience . For example, In response to my complaint that they were more than three hours late for an appointment. I was told that I lack sufficient understanding of service businesses. I think that this company lacks sufficient understanding of how to provide good customer service. By the way, I'm still waiting for that call back first thing in the morning. But to be fair, they didn't say which morning.

Great experience as always! Ken is friendly and knowledgeable, I love my sonos. Thank you so much…read more These other reviews seem dated and unfair. This is a review to actually listen to.