I had Ms Lyndsey T. To help me with new phone etc Awesome service great store to visit no long…read morelines just great people ready to help I highly recommend this Verizon store Plus they are great to help with family plans AND savings $$ ps. I don't usually bother w reviews

I would appreciate it if you guys updated y'all's hours for the holidays, like the day before…read morethanksgiving. I left work at 4:55, checked y'all's businesses hours which said nothing about closing at 5PM, it had y'all's regular hours 8:30am-7pm. Got there at 5:05pm & the doors were locked, mind y'all, it was 3 other customers & myself that were trying to get in, a lady came outside & said they closed at 5pm due to thanksgiving which makes no sense... So because of y'all not updating your hour i had to drive all the way down there for nothing, i was livid & still am as i'm typing this. Let me also mention that 2 weeks ago when i tried upgrading all 4 lines y'all were charging me $4000 when 3 phones had 1 payment left & my phone has $500 left to payoff which i was willing to pay off. BUT i was able to upgrade 2 phones for less than $350 but separate transactions... ridiculous. Oh & let me also mention how you guys sign us up for things we were never made aware of or even asked for. You guys signed me up for Verizon home device protection without asking & if it wasn't for me checking my bill a few days later after upgrading i would of never knew, i called to cancel & checked a day later & they never cancelled. It's actually still active as of right now, been calling & no one answers!!!

Very helpful and informative. They have a great variety of services!…read morePhone repair, key fobs and much more. I will definitely go back! Thanks, Jeff!!

Great store, clean and organized and ready to help no matter what the question. I've bought many…read morehard to find items from Batteries Plus and now they have included hard to find/fit bulbs too. With a highly trained and friendly staff, you can't beat the value of Batteries Plus Bulbs... Or you can wait for a week on Amazon and hope the directions are in English. (Follow Up) Had my car battery go dead last weekend. Checked all over Eustis, Tavares, Mount Dora. A few stores had it for 2 or 3 day pick up at the store, but I needed it now!!! Just by chance checked with Michael B. at Batt+ and they just started carrying Duracell Automotive Batteries! I stopped in to see Michael, they had it in stock and could install in under and hour. . Best prices and in stock inventory on many hard to find items. Keep up the good work Mike and Batteries Plus Bulbs, right there on 441 next to Office Depot, Mount Dora

If you port off their terrible network, they will continue to bill you for 3 months. When you leave…read morethem do the following: 1. Take your credit or debit card out of their system before you port off. 2. Once you have successfully gotten your new line working from your new carrier call them immediately and state your intent to close the account. Make them tell you immediately if there are any outstanding charges, pay it and demand written proof. This company is unscrupulous in their billing practices. The network is slow, you get spammed 15 times a day. Any savings you get is not worth the trouble.

We went in today to have our service switched from Verizon to Consumer Cellular. We were met by a…read moreyoung man that was very professional and knowledgeable. He asked what we wanted to do, and he said great let's get started and without trying to sell us anything else he switched us over. My wife and I were both amazed at how professional he was. This transaction will save us over $100 a month on our bill. Thank you

Excellent Customer Service. Above and beyond. I went in asking for a replacement slat for one of…read moremy kitchen blinds. None of the vendors asked would provide just one slat. The representative, Bradley, went one BETTER and fixed my broken blind and now it's working like a champ. I will definitely go back for any of my future needs!

Absolutely horrible, my grandmother went in for a new battery for her key the manager was very…read morerude, racist, towards her and i believe he charged her extra fees for it. Never again don't send your elderly family members in there they will cheat them out of money and the manager flat out disrespectful.

My mower wouldn't start this morning - the battery was showing only 9 volts on my multimeter. I…read moretried charging the battery, but it wouldn't charge. I had purchased this AGM battery 8 months ago in hope of getting a more rugged battery, as I was tired of replacing batteries every year. The battery I chose had move than enough power to start my mower and was designed for deep discharge (I had used them for marine purposes in the past). Though this battery was actually designed for scooters/wheelchairs, etc., it served my needs well for 8 months. This battery also came with a 12 month warranty (though I would later find out this warranty was pro-rated, a fact not disclosed when I made my purchase). The store employee was fully aware of my intentions for the application of the battery and had no issues whatsoever. I went to the Battery Source store in Ocala to get a replacement battery. I had the extreme displeasure of having to work with the manager of the store. Instead of simply saying the battery was defective, here's what I can do for you, he went on and on about how this battery was not designed for a mower (duh). He was convinced he had to convert my thinking to match his idea of how I was at fault. Never mind the fact that the battery had an internal defect. I was a bad person for misusing his battery (or something to that effect). He wouldn't stop hammering me with that point. He didn't want to address the warranty until I told him to just stop talking and get to the replacement. It was the I found out the warranty was pro-rated and a replacement would cost me $70 (retail was $100). The best, most powerful, maintenance-free battery at Lowe's was only $65! I informed him that Battery Source had lost a customer forever due to his attitude that the manager is always right and the customer is an idiot who needs to be educated. I have been dealing with batteries from the days of carbon cell flashlight batteries. I know what a hydrometer is and how it was used to measure a lead-acid battery's condition (the closest thing to a multimeter was a Simpson (about $1000 in today's dollars)). I have used/replaced/designed for just about every battery type that has been available for more that 60 years. I highly recommend that you find another store for your battery needs.

This Verizon store location,use to be good and on the top of their game ,but the one guy (Larry…read more)that knew what he was doing was promoted and moved to another store . This store has really went down hill with costumer service. My husband and I came in and bought new iPhones and spent 2000 or more on phones and after the girl got my money she moved on to new customer. Did not put phones in bag, or print out receipt , when asked about it she claimed the printer was being wonky and sent to email. She did not put phones in bag, or ask us . She made us feel like as soon as she got our money she was done with us. Will not go back to this location.

Recently my niece and I went to the Store located on CR 200; she was going in for a new upgrade and…read moreI was only looking. The service rep, Ray, was very professional, knowledgeable and treated my niece with respect and should her the $100 bundle deal. So I decided to upgrade my paid off iPhone 8 and go with an iPhone 11 Pro (Dereck) was the one that helped me - he fast and thorough and told me step by step on what to do when I receive my new iPhone! Thank you both to guys as they demonstrated a personal and customer service experience!!!