The manager dealt with a very inappropriate person who was cursing at and attacking her. He came…read moreback with flowers and an apology while she was helping me. She handled the situation with grace and kindness. I've always gotten great customer service. I appreciate the whole staff. Great work!

I am very dissatisfied. There was a male employee (I would know if I saw him) that sold my twins…read morenew iPhones around the tax-free weekend time last year. He tells me that the insurance is great I should get it as a family that it's only $100 deductible I just bring the phone in they swap it out at the store. I can give them my old phone. He tells me my Moto Z4 was a dinosaur that if I wait a month after getting an insurance I could crack the screen and bring it in and they could just swap it out for a more updated version. Of course I didn't do that I held on to my phone until recently after owning it for years the screen was broken and it turned blue and I can no longer use it. I go into the Verizon store where that employee was working that day and another employee tells me I have to go through asurion to use the insurance. My phone broke on a Friday. I went in first thing Saturday morning. They tell me I cannot get an overnight on the weekend that I had to wait until Monday so I went from Friday night until Monday around 4:00 pm without a phone. The phone I received was the same dinosaur still a 4G and it works way worse than my previous phone worked glitching out shutting off when I push on things and not responding. When I called up asurion they said oh we have a one year warranty as long as it's not damaged but will again send you the same phone. Keep in mind this was the same dinosaur of a phone. Long story short it's not worth getting the insurance in fact I would recommend you going to Walmart buying $100 or $150 phone and not getting locked into one of their contracts. Just get the insurance from Walmart and in fact you can sign up at spectrum where it's cheaper to have a phone plan than Verizon they just get you looped in so you can never get out of there plan with these contracts just deception all around if you have insurance trust me it's not worth it. I give him two stars because it's clean at the store.

Adam C was absolutely amazing- After a bad first experience there earlier this year, I was hesitant…read moreto go back. I had to go July 4th first this in the morning to replace my water damaged phone-Adam was committed to making sure I got a working phone- and after an hour and a half on the phone with multiple supervisors and people at Spectrum-I was able to walk out of there with a brand new phone- he saved the day and my vacation! Could not recommend him enough!

People were waiting over 2 hours to be helped. Not A Chance. It's a sunny Saturday afternoon and…read morethey only have two people behind the registers, when even four would not be enough. I was 22nd in line when I checked in. Make appt online if you do need to go!!

MICKEY WAS A GREAT PERSON TO WORK WITH! I was under so much…read morestress for the buyout program as I was switching from Spectrum. I had a Visa Prepaid Card from Spectrum to pay my phones off with and everywhere I went I was left with no solution. I went to this corporate store and after adding the card to my Apple Pay, I was able to pay off the phones. If you go in there, ask for Mickey.

Corey at this store is amazing. Took care of me very quickly and went the extra mile to print out…read morea receipt for me because on my last phone turn in, I had to fight with customer service to credit me what I was quoted in the store.

Have a tech come out to the condo to fix a connection problem, does not fix it, tells me it is a…read moremodem/router issue but he cannot figure out how to check it so I should buy a new router. I go in to where he was working in my laundry room and it is a mess with bags and snipped cable wires on the floor (see photos).

I'm so disgusted with the service and pricing. The service for internet is excellent for a maximum…read moreof two months a year. Not two months straight but total. We pay so much for internet(just went up $40 a month) and cable and they always have an excuse why it's not working properly. Send out a guy for wifi and he changes the equipment and it got worse not better. Have a DVR that you can't even manage your recordings on. I just wish I had another alternative as I would switch to "The General" cable if they had one. if I was single I would cancel everything with Charter Spectrum. horrible horrible horrible My rating is less than a full star!!!

I booked with mega net to get Internet at my apartment. After waiting 3-4 weeks for an electrician…read moreto show up.. I decided to cancel it. I was told that if I returned the modem.. I would not be charged. I returned the modem and never thought anything of it. Until I find a collection account on my credit for 109$! I couldn't even figure out what it was. I called them and was told, oops that charge is wrong because you did return the modem.. but couldn't be told what the new charge would be. From my experience, I would caution and make sure to not give your social to this hole in the wall company. I am hoping the manager of this business reaches out to me to resolve this issue so I can delete my reviews.

I have had Meganet for 7-8 years as a Mail host for my company. I have always used Microsoft…read moreOutlook. I do like that you can log into your mail from any computer on their Megamail website. Not the easiest to use. My company recently got a new Website Host and Optimizer so we moved our mail over to an IMAP account. I immediatly started getting Junkmail right away. I never knew the Meganet filtered the Junk Mail and just never sent it to you. Mind you I never once had an issue with a person calling me wondering if I got their email. So even though Meganet deleted the Spam it was always done right. I might have got 2-3 junk mails a week. Now I 20 per a day. Although I am not with Meganet anymore I felt that I should write a review. Great job filtering my email for the past 7-8 years. Now I realized you saved me a bunch of time.

I live in Shrewsbury MA, I called Verizon about poor service in my area, dropped calls for an area…read more It's called the dead zone of Shrewsbury, the area includes the Dean Park area. I explained the issues to two customer service techs. The first ticket was LOST... The second ticket was closed by Verizon engineering stating "Yes this is a known issue in that area." I asked what's the plan? VERIZON Engineering stated NONE. May be time to find a new carrier.

From the owner: Visit our store at Shrewsbury for all your latest mobile, 5G home internet, or business needs…read more For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

I lived in an RV and had great service in Florida but moved to Wyoming for a summer. Things…read morestarted to go downhill from there. I moved back to Florida and couldn't get decent signals anymore. Then the hurricane hit and things were terrible. I tried for 6 months with different techs but every weekend my internet would go out and no techs work on the weekend. All they ever did was reset and finally changed me to ATT. It was worse. I gave up and went with another internet service. Fastest service I had is when I cancelled my service with them and they sent an email telling me to send all the equipment back with in minutes. Watch my email he said for a list of equipment I need to return. I wish I could give them a zero for the last 6 months.

I've been a Cyberonic customer for over 10 years and this is a fantastic company…read more I would recommend Cyberonic Communication's to anyone... they resolve all issues of troubleshooting with very professional IT people & their sales department is great... if there's a billing mistake they correct it immediately what else is there to say?

They tried to charge me over $5,000 even though I have a dish on the top of my roof now. I would…read morenever recommend them at all now. They are huge scammers forever.

Do not honor their contracts and increase prices within six months in. I am contemplating dumping…read morethem and terminating the contract with them i dont care if it cost me 350 bucks.

The worst customer service! I have been trying to change my account email address for over a year…read moreso that I can make purchases on line. I have gone to the store, they say they can't do it and that I should call customer service (good luck finding that number). "Customer Service" says that the system won't allow them to change the email on file. My only option is to go to a store (again), close my membership and open a new one. My wife says that BJs stands for Bunch of Jerks". I agree.

called in an deli order it was ready went to pick it up had to wait in deli line of 7 people for…read moremobile order . once got order processed to check out to realized order incorrect the cashier didn't know what to do called over front end person who was confused on what do . Ava the front end person called manager who stated tell Custer she will wait I busy be an hour or have them come back ava went to deli to fix order we are now 1 hour in since got to Bis. 30 min later Ava walks back still with another incorrect order I walk back speak to deli who had some choice words to say . still no manager any where I called corp complained told someone call me back week later called corporate again same thing they will call you 48 hours another week goes by called again told they busy call you when they can mean time I have left multiple messages and gone back to bjs for managers who are never around