Poor customer service, they did not acknowledge me after I waited a minimum if 15 minutes…read more Customers noticed and suggested the employee stop and acknowledge me and the employee said that's okay.

So after months of having owning this phone my phone overheated, and the battery Swoll and a faulty…read moreiPhone, 12 promax Verizon authorized retailer store, took care of me and gave me a brand new iPhone 14 pro max and on top of that I hooked me up on a bunch of discounts. I've been a customer with these guys for almost 7 years now and every time I go in there I'm never disappointed.

We had one of the best customer experiences of all time here at the Keystone Ave Norgate location,…read moreStore #2WSS, with Mike. We went in to sign up for phone service and internet. He helped us get rid of both Comcast/Xfinity and Verizon. He was fun to work with and very knowledgeable. It took several hours to complete all of this, primarily because Verizon took some time to let us go. His lunch was delivered, and he refused to stop to eat it, although we wanted him to. By the time we were done, he was left with an inedible lunch, but we were all thrilled, including Mike. What a great guy.. We felt so lucky to have met him, although everyone who worked there seemed very nice. Thank you SO much, Mike at T-Mobile on N. Keystone Ave--Indianapolis. #2WSS.

Had a great experience at this T-Mobile store. We came in due to a promotion to move my line over…read morefrom Verizon for free. They were very busy but greeted us and let us know they would be with us ASAP. The manager was dealing with a customer situation that had taken hours and was clearly stressed but still made sure we were taken care of. Dakota helped us to port my number over from Verizon to T-Mobile and gave me all the information I needed. The whole process took some time but she made it easy and comfortable and when I walked out to the car, I immediately received a call on my new service. Moe was also a joyful presence in the store. We didn't work with her but hearing her conversation with her customers clearly showed she cared. If you need to visit a T-Mobile store, this team will take care of you.

Brandon was very helpful with my bill and all the extras on added to my account. I came in because…read morethe new update has me confused so he helped me navigate som wood the updates as well. Customer service was incredible. Thank You Brandon!

Jeremiah has always been awesome every time I come in to upgrade my families phones! He is very…read morepersonable and does his job well! Very grateful for this location and have always been more knowledgeable whenever I leave! Great and dedicated staff who explain things well and make sure we are taken care of!

I went into my local batteries plus as my car battery decided it didn't like -5 degree weather for…read morethe past week. They had an extensive number of duracell car batteries. Note these are made under license by a top car battery manufacturer in PA. The batteries have a great warrenty of 48 months. The best part was installation is a very reasonable $30.00. I have a AGM battery so it was more expensive than a reg lead acid one but was a very competitive price. Best was installation took maybe 5 minutes. Way better than a car dealership. Highly recommend for any battery need also believe they have free testing but I already knew mine was a goner.

What I love about here is the fact that I can just go up to the counter and hold up the battery I…read moreneed to replace... and they know exactly where to find it. I don't have to search and try to make sure I get the right thing. Especially these tiny watch batteries and such, they all look alike to me. And if you bring in your apparatus, they'll even put it in there for you. Not only for watches, but I dragged a bathroom scale in there because I couldn't open the battery compartment. They didn't even flinch.

Great service for a multi issue repair. It was a combination hardware and software issue…read more Service people were great. They listened and were very patient with the semi computer literate person. Worked thru the issue and followed up 2x a week apart from when I picked up the unit

I haven't tried their computer service yet, but I did take my phone in for some work. My battery…read morewas just not holding a charge and it seemed I always needed to be on a charger. Didn't like being out on the road and having the GPS go out, so my wife recommended trying this little shop located within the Meijer in Camby. When we arrived, we hit the dinger bell to let them know we were at the counter. We were greeted and were told they didn't have my type of battery in stock. We were given an estimated time for when it should be available and the price for parts. They have a standard rate per hour for repairs and were given an estimate for that as well. Unfortunately, the battery didn't ship on time and we were delayed. I also didn't notice they are closed on Sundays, so that visit was a "no go", but I simply didn't see the small sign with their hours on the counter. When the replacement battery came in, we were told they suspected it had a defect because it took a long time to charge. It seemed to work okay, but they were going to get another battery to replace the replacement and there would be not additional charge. Finally, I was able to drop it off when we got the notice the new battery was available. Everything seems to be working okay, though I noticed this new battery still takes a long time to charge. It does seem to hold the charge though, so I am not 100% sold that everything is working perfectly. I got the impression that the individual who worked on my phone understood the problem, but wasn't certain why the charging issue had sprung up. If I have a problem that isn't something I can easily adjust to, then I will take it back for one more try. I think they are trying their best to be helpful, but I seriously don't know how anyone can keep up with all the technological changes and upgrades. They are small staffed, so the turn around on repairs may take longer than you would like, but I prefer it to work the first time, not just get it back and then have problems. Review #3800

Great work and service from a nice person. Reasonable prices. Definitely recommend this business.read more

Jeff was an amazing Pc repair man. He is very knowledgeable and gives his all into his work and you…read morecan tell by the final product. It did take a while for our computer to get fixed but let me tell you it was so worth the wait but majority of the time was waiting for parts. We had a hp omen and took it to a different shop at first and had them put the guts of the omen into the new case so I could put a bigger liquid cooler in. Then that shop started telling me that they couldn't get the liquid cooler to work with the hp omens motherboard. So they sold me one of the motherboards they had and put it in. When I got it home it was reaching super high temperatures and sounded like a jet the whole time it was on. That computer shop did a horrible job and sold me a bad motherboard. When Jeff got into the computer he confirmed that the motherboard they sold me was bad. I regret us taking it to another computer shop and not just going to Jeff. Jeff was very understanding with what we wanted and what had happened. When jeff got into the computer we decided we wanted him to put everything into a new case and put in a different liquid cooler. When Jeff opened the computer up the whole thing was pretty much bad (not Jeff's doing though). The parts we ended up getting was a new case for more airflow (NZXT H7 Flow - CM-H71FB-01 - ATX Mid Tower PC Gaming Case), a bigger liquid cooler (NZXT - Kraken Z73 RGB 360MM Liquid Cooling System), a new power supply because the one I had the cables were to short to reach everything (NZXT C850 PSU (2022) - PA-8G1BB-US - 850 Watt PSU - 80+ Gold Certified ), four fans (NZXT AER RGB 2 - HF-28140-B1 - 140mm), led strips (NZXT Underglow Accessory, AH-2UGKK-A1, Two 300mm RGB LED Strips), and then I changed from AMD motherboard to a intel motherboard. The new one is NZXT - Z590 (Socket LGA 1200) USB 3.2 Intel Motherboard with Wifi. The processor we bought is a Intel - Core i9-11900K 11th Generation - 8 Core - 16 Thread - 3.5 to 5.3 GHz - LGA1200. Jeff communicated with us about everything and was very patient with us when ordering parts. He takes his time with his work and cares about everything he does including wire management. Jeff also helped carry the computer and parts to the car because my boyfriend could not lift due to having surgery a week prior. I can not express how thankful we are to Jeff for getting the computer fixed and how caring he is. He texted after we got it home to make sure we weren't having any problems and that we were satisfied. 10/10 would recommend PC ParaMedix to everyone. From now on I will always bring my computer to Jeff. Do not take you computer anywhere else but Jeff (especially flux they don't care about there work or customers). His work is worth every penny and the time we had to wait was worth it.

I cannot recommend this place or electronic repair enough. Jake is so professional and definitely…read morehas great knowledge. I went in with a broken hinge on my yoga laptop and the screen was cracked. Jake was able to replace it in a timely fashion. My laptop now works like brand new! I thought this was just a phone place, nope it's way more. Two thumbs up!

Sold a product to Cash America Pawn. Process was super easy and I was paid a fair value for the…read moreproduct. Employees were knowledgeable and I was able to inquire about other products that are in-demand at the time.

Harrassed me as I got into the store. Was looking at prices of essential services while in store…read more This drove me away from buying from the store.