I received horrible customer service today. Apparently, I arrived closer to the store closing for a…read morepickup order. I was transferring my number in from T-Mobile and the rep basically handed me the bag and told me it was a $30 charge if I had to get them to help ME port over a number. As if I was some professional. He proceeded and said "it's very simple, just turn on the phone and service would be on". In the same breath, locking down the store and while selling me a $75 phone case. I get home, phone doesn't work. I spent about 2 hours with T-Mobile port line and then had to call Verizon's only to find out theirs isn't a 24 hours. It's been a mess and now I still will have to come to the store tomorrow. All because he was too lazy to assist a customer because he was ready to go. Great Customer service seems to be far and few these days. I'll probably try another Verizon store because that was so uncalled for.

My non-techy husband went in recently to 890 Lvl Suwanee with an issue on his phone and Yolanda was…read morewelcoming, kind and patiently did exactly what he needed. Don't understand why this store gets bad reviews. Give it a try.

Great service fast & efficient solutions will recommend…read more Great service fast & efficient solutions will recommend

I was switching internet providers from cable to a hotspot. After trying different sets of…read moreinstructions I decided to get help. Called one well known national nerd like help company and their pricing was ridiculous. Via Yelp I found Eric! On-time. Efficient. Patient. He understood what I wanted, made it happen, and double checked my Nest connections. His price was very, very reasonable.

Wow wow wow! Probably the best customer service I have ever…read moreencountered. Milt told me right from the beginning that his service was not the cheapest I could find for what I was looking for. He then proceeded to give me a lot of advice on what I needed to look for and how NOT the be taken advantage of when dealing with other internet providers. Thank you so much!!

Highly recommend Atlantic Nexus!!! If you're looking for an internet service provider where you…read moreget amazing customer service, then you've found them. I've been on the phone with Milt, the owner, and Liz...at 10pm because they were trying to help me troubleshoot a WiFi issue with my router. Milt could have waited until the next day to call me back but wanted to ensure I was up and running. He'll tell you what you need, why, and make sure you don't pay too much. Give them a call...you'll be really glad you did.

Kristina & Kristin made my experience easy & stress free. I was switching from Xfinity to T-Mobile…read morefor the first time & it was a easy process thanks to their help. They were very informative, professional, kind, & reassuring the entire time. I am very happy with switching because it's more cost effective, better deals, & the staff's willingness to help unlike most places that over complicate the process & overcharge.

I finally up graded my phone. I have had the same phone for way to long. I looked up T Mobile and…read morethis was the closest one to my home. I arrived to a moderately busy facility. I was able to get seen right away the young ladies that assisted me were Makeda and Nykell. The only down side is I was not able to get the color phone I wanted. I didn't want an increase in my phone bill with the added 2 new phones. The manager Makeda made some suggestions that worked out in our favor. Our phone bill is not going up. Over all I believe that they know their stuff and I will recommend them and that location to everyone.

Let's just say be ready to wait and when i say wait as in wait wait Wheww this location is under…read moreconstruction due to them expanding the store so it's limited space in the store and again a good wait time to be served. It took me coming here twice to get what i needed solved. Both days i came here i waited a hour to speak to someone . It's about a good 10 workers in the store and they all have tablets or laptops waking around with or at a table sitting down helping people. Long story short just wait till the construction is complete before you come here i think the store is almost ready

Wow. I was surprised by all the 1 star reviews. We were in and out in less than 10 minutes,…read morewelcomed promptly and taken care of right away. We went in to replace the remote. I guess it happens enough that they keep a boxfull by the front door.